Domestic Account Manager

Quantimetrix; Redondo Beach (CA); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Health coverage: Medical, dental, and-

401(k) plan with employer matching

Life and disability insurance

Health savings and flexible spending

Paid time off and flexible schedule

Hybrid work arrangement

Job summary

Quantimetrix, based in Redondo Beach, California, seeks a Domestic Account Manager to build and grow relationships with U.S. customers and channel partners.

This role blends strategic account management for distributors and direct customers with new-business development to drive revenue growth and market expansion. You will develop plans, manage a pipeline, forecast, and negotiate commercial terms, while coordinating with Technical Product Support and Marketing to address customer needs.

Qualifications

• Five or more years in account management, sales, or business development in a technical B2B environment.
• Experience in IVD, clinical labs, medical devices, diagnostics, life sciences, or similar regulated markets preferred.
• Strong track record growing and retaining accounts, managing pipeline, forecasting, and negotiating terms.
• Ability to communicate credibly with laboratory, quality, procurement, technical, and commercial stakeholders.
• CRM proficiency and strong written communication, presentation, and organization.

Responsibilities

• Develop and execute strategic account plans for distributors and direct customers.
• Conduct business reviews with priority customers to review performance and opportunities.
• Build relationships across buying centers (laboratory leadership, procurement, technical, and executive stakeholders).
• Identify expansion opportunities across products, departments, applications, volume growth, and contract renewals.
• Conduct customer visits to strengthen relationships and advance opportunities.
• Coordinate with Technical Product Support and Marketing on customer needs and sales-enablement requirements.
• Monitor account health and address competitive threats, service issues, and budget changes.
• Negotiate pricing, contracts, and commercial terms for significant opportunities.
• Serve as the primary relationship owner for assigned distributor accounts.
• Identify and qualify new domestic customer opportunities (hospitals, reference labs, clinics, distributors).
• Conduct discovery calls and needs assessments with prospective customers.
• Deliver product presentations; develop proposals and respond to RFPs.
• Advance opportunities through the sales process and close new business.
• Maintain CRM records and participate in pipeline/forecast reviews.
• Use account-tiering and ownership rules to prioritize time, travel, and follow-up.

Skills

Account management

Sales experience

Business development

Customer-facing

CRM proficiency

Communication skills

Negotiation

Forecasting

IVD market knowledge

Presentation

Tools

CRM software

Job description

Domestic Account Manager

Department:Commercial Operations

The Domestic Account Manager builds and grows Quantimetrix’s relationships with U.S. customers and channel partners. This role combines strategic account management for distributors and direct customers with new-business development to support revenue growth and market expansion.

Benefits and Culture

Quantimetrix values the time, effort, and perspective each employee brings to the organization. We offer a base salary of $75,000 – $95,000 per year, depending on experience, along with an extensive benefits package that includes:

• Health coverage: Medical, dental, and vision insurance
• Retirement planning: 401(k) plan with employer matching
• Financial protection: Life and disability insurance
• Flexible spending options: Health savings and flexible spending accounts
• Time away and flexibility: Paid time off, flexible schedule, and a hybrid work-arrangement consistent with role requirements and company policy

We are a collaborative, practical team where people are encouraged to contribute ideas, improve how we work, and grow with the company.

What You Bring

To be successful as the Domestic Account Manager you will bring:

• Five or more years of successful account management, sales, business development, or customer-facing commercial experience in a technical B2B environment
• Experience in IVD, clinical laboratories, medical devices, diagnostics, life sciences, or another regulated technical market strongly preferred; equivalent experience with complex, recurring-use products will be considered
• A track record of growing and retaining customer accounts, managing a pipeline, forecasting, and negotiating commercial terms
• The ability to communicate credibly with laboratory, quality, procurement, technical, and commercial stakeholders
• Practical CRM proficiency and strong written communication, presentation, spreadsheet, organization, and follow-through skills.

What You Will Do

Strategic Account Management

• Develop and execute strategic account plans for assigned distributors and direct customer, including growth targets, key initiatives, stakeholder maps, and competitive considerations
• Conduct business reviews with priority customers to review performance, understand evolving needs, and identify opportunities
• Build relationships across buying centers, including laboratory leadership, procurement, technical contacts, and executive stakeholders
• Identify expansion opportunities, including new products, departments, applications, volume growth, and contract renewals
• Conduct customer visits as needed to strengthen relationships, understand needs, and advance opportunities
• Coordinate with Technical Product Support and Marketing on customer technical needs, training, and sales-enablement requirements
• Monitor account health and proactively address competitive threats, service issues, budget changes, and other risks
• Negotiate pricing, contracts, and commercial terms for significant opportunities within approved authority
• Serve as the primary relationship owner for assigned strategic distributor accounts

New Business Development

• Identify and qualify new domestic customer opportunities, including hospitals, reference labs, point-of-care clinics, and distributors
• Conduct discovery calls and needs assessments with prospective customers
• Deliver product and sales presentations; develop proposals and respond to RFPs
• Advance qualified opportunities through the sales process and close new business

Pipeline Management & Forecasting

• Maintain complete customer, opportunity, forecast, and activity records in the company CRM
• Participate in weekly pipeline and forecast reviews, explaining material changes with account-level evidence
• Use the company’s account-tiering and ownership rules to prioritize time, travel, and follow-up

About Quantimetrix

For more than 50 years, Quantimetrix has supported clinical laboratories with quality-control solutions and responsive customer service. Based in Redondo Beach, California, we work with laboratory customers and partners in the United States and around the world. Join a team with a strong legacy and the opportunity to help build a more focused, customer-centered commercial organization.

Equal Employment Opportunity

Quantimetrix is an equal opportunity employer. We welcome and encourage diversity in the workplace and do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Qualified applicants with arrest or conviction records will be considered for employment with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.