Internal Sales Specialist

Socket.dev; Orlando (FL); On-site; USD 65,000 - 95,000; Full time

Job summary

MicroGenDX LLC in the United States is seeking a driven Inside Sales Executive to grow a territory of medical specialty physicians and clinics. You will develop new business through inbound leads, outbound outreach, emails, and social media while supporting and expanding relationships with existing providers.

The ideal candidate can explain scientific information clearly, manage a sales pipeline with discipline, and build lasting partnerships in a fast-paced healthcare environment.

Qualifications

• Excellent account management, communication, time management, and organizational skills.
• Ability to explain complex scientific information clearly and persuasively to clinical audiences.
• Proven ability to build strong relationships with clients and key stakeholders.
• Self-motivated, goal-oriented approach with the ability to work independently and collaboratively.
• Ability to succeed in a fast-paced environment and support customers across EST, CST, MST, and PST as needed.
• Proficiency with Microsoft Office and sales technology; experience with CRM is preferred.

Responsibilities

• Generate new sales opportunities through inbound leads, outbound calls, emails, and social media outreach.
• Research target accounts, identify key decision-makers, and build interest with prospective providers.
• Sell, onboard, train, and service physicians, clinics, and practice staff throughout the customer lifecycle.
• Deliver tailored online demonstrations that address each prospect’s clinical and business needs.
• Maintain accurate lead, pipeline, sales activity, and customer interaction records in CRM systems.
• Partner with marketing, customer service, lab operations, and other internal teams to support seamless onboarding and customer satisfaction.
• Handle inbound prospect calls and convert qualified opportunities into sales.
• Follow HIPAA requirements and verify authorization before sharing account information.

Skills

Account management

Communication

Time management

Organizational skills

Education

Bachelor’s degree in life sciences, business, or related field

Tools

Microsoft Office

Sales CRM (Salesforce/Quickbase)

Job description

Description

Join the Future of Diagnostic Innovation at MicroGenDX LLC.

Are you passionate about transforming healthcare through cutting-edge science? At MicroGenDX Laboratory, we’re redefining infection diagnostics with advanced molecular technologies like Polymerase Chain Reaction (PCR) and Next Generation DNA Sequencing (NGS) empowering physicians to detect all bacteria and fungi in a sample, not just what grows in a petri dish.

Our mission is simple yet powerful: equip doctors with the tools they need to deliver the best outcomes for their patients. With over 100+ peer-reviewed publications and countless stories from patients whose lives have been improved—or even saved—by our technology, we’re proud to be at the forefront of caring innovation.

Trusted by leading hospitals, health systems, and specialists across the country, MicroGenDX reduces diagnostic uncertainty, supports targeted treatment, and improves patient outcomes. From wound care, urology, orthopedics, ENT, and women’s health, we are redefining the future of infectious disease diagnostics.

We’re looking for driven, curious, and compassionate professionals who share our commitment to excellence in patient care and scientific advancement. If you're ready to make a real impact in healthcare, we invite you to bring your talent to MicroGenDX.

Innovate with purpose. Grow with us. Change lives.

Apply today and be part of something extraordinary.

What We Offer:

• Competitive salary and bonus structure
• Health insurance benefits with employer contribution
• 401(k) with employer contribution

Employment Type: Full-Time, Salaried
Reports To: Inside Sales Manager

We are seeking a driven and relationship-focused Inside Sales Executive to grow an assigned territory of medical specialty physicians and clinics. In this role, you will develop new business through inbound leads, outbound outreach, email campaigns, and social media while supporting, training, and expanding relationships with existing providers. The ideal candidate can communicate scientific information clearly, manage a sales pipeline with discipline, and build lasting partnerships in a fast-paced healthcare environment.

What You’ll Do

• Generate new sales opportunities through inbound leads, outbound calls, emails, and social media outreach.
• Research target accounts, identify key decision-makers, and build interest with prospective providers.
• Sell, onboard, train, and service physicians, clinics, and practice staff throughout the customer lifecycle.
• Deliver tailored online demonstrations that address each prospect’s clinical and business needs.
• Maintain accurate lead, pipeline, sales activity, and customer interaction records in CRM systems.
• Partner with marketing, customer service, lab operations, and other internal teams to support seamless onboarding and customer satisfaction.
• Handle inbound prospect calls and convert qualified opportunities into sales.
• Follow HIPAA requirements and verify authorization before sharing account information.

Requirements

What You Bring

• Excellent account management, communication, time management, and organizational skills.
• Ability to explain complex scientific information clearly and persuasively to clinical audiences.
• Proven ability to build strong relationships with clients and key stakeholders.
• Self-motivated, goal-oriented approach with the ability to work independently and collaboratively.
• Ability to succeed in a fast-paced environment and support customers across EST, CST, MST, and PST as needed.
• Proficiency with Microsoft Office and sales technology; experience with Quickbase, Salesforce, or another CRM is preferred.

Preferred Education and Experience

• Bachelor’s degree in life sciences, business, or a related field.
• Healthcare or medical sales experience, preferably serving outpatient physician practices, with a record of meeting or exceeding sales goals.
• Experience selling innovative or disruptive technologies in a competitive market.
• Familiarity with infectious disease specialties and clinical workflows.

Apply Today

If you are a motivated sales professional who enjoys building provider relationships and introducing innovative solutions to clinical customers, we encourage you to apply. Applicants must be legally authorized to work in the United States. MicroGenDX is unable to provide employment visa sponsorship for this position, now or in the future. We are committed to providing equal employment opportunities and reasonable accommodation to qualified individuals. Employment decisions are based on job-related qualifications and business needs.