Internal Sales Consultant

Manulife/John Hancock; Atlanta (GA); Hybrid; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health, dental, vision benefits

Pension/401(k) savings plan

Paid time off and holidays

Job summary

Manulife/John Hancock in Atlanta, GA, is seeking an Internal Sales Consultant to educate financial advisors on retirement plans and help integrate John Hancock retirement solutions. The role focuses on territory management via phone, email and web, building relationships with advisors, and collaborating with field leadership to drive opportunities.

A BS degree and licenses are required. The team emphasizes integrity, inclusion, and professional development; compensation includes a salary range

Qualifications

• Bachelor's Degree or equivalent work experience.
• 2-3 years progressive work experience, preferably in phone or sales roles.
• Commitment to attain Securities Industry Essentials, Series 6, 63 and state licenses within 4 months of hire.
• Strong desire to grow a territory and build relationships.

Responsibilities

• Establish and maintain relationships with Financial Advisors and RIAs.
• Partner with a Regional VP to drive opportunities in the territory.
• Leverage Investment Tools and provide portfolio insight to advisors.
• Educate advisors on retirement industry and product differences.
• Assist with plan design and onboarding of 401(k) plans.
• Support advisor growth by communicating John Hancock’s value proposition.
• Develop a business strategy and territory plan with the team.
• Qualify advisor prospects by understanding their business model.

Skills

Relationship building

Communication

Presentation skills

Negotiation

Retirement industry knowledge

Education

Bachelor's degree or equivalent

Tools

RPAG

FI360

John Hancock Investment Comparison Tool

Job description

The Internal Sales Consultant works as a member of a team composed of a wholesaler and relationship manager who are responsible for educating financial advisors on retirement plans, particularly 401(k), and working with them to add John Hancock’s retirement solutions to their respective product offerings. The ISC works to understand the needs and offer solutions that are aligned with the company key decision makers, the financial advisor and John Hancock. Working in conjunction with a Regional Vice President, this individual will proactively manage and cultivate their territory primarily via telephone, email and web activity. Using discretion and judgement, they will strategically manage their territory providing insight, practice management ideas and marketing support to registered representatives in their defined territory.

Position Responsibilities:

• Establish and maintain relationships with Financial Advisors and Registered Investment Advisors.
• Partner with a Regional Vice President in the field to create, develop and implement programs that drive opportunities in their territory.
• Leverage Investment Tools (RPAG, FI360, John Hancock Investment Comparison Tool) and provide insight for registered representatives helping them improve portfolio construction.
• Educate advisors on the retirement industry.
• Discuss the differences and advantages of products to help determine what solution best suits their client’s needs. (SIMPLEs, 401(k), Individual IRA’s, Cash Balance plans, DB plans, non-qualified, etc).
• Become well versed in JH’s product offers as well as other providers to assist advisors in determining the product that best meets their client’s need.
• A central part of this is assisting with plan design.
• Assist advisors and TPAs with sold case paperwork and the onboarding of plans.
• Recommend and strategize with TPA Partners to develop unique and optimal Plan Design for each Plan Sponsor/401k Plan.
• Support the advisor’s business growth by helping them demonstrate John Hancock’s story and services to gain competitive advantage, as well as, providing industry insights.
• Establish and complete a business strategy and annual territory plan with the team to achieve revenue and growth targets by: Segmentation of advisors, demonstrating partners (DCIO/TPA) to find additional opportunities, and identifying innovative approaches to help current advisors grow their book of business.
• Provide service and support by contacting advisor audience by soliciting/prioritizing opportunities and analyzing needs (pricing, service issues, features) when existing plans go out for RFP Review investment line-up from current 401(k) provider, analyze and compare to the JH platform to ensure the plan sponsor has appropriate and diverse fund line-up offering providing full style box coverage.
• Lead projects for department initiatives to fully implement new processes, strategies, and more.
• Qualify new advisor prospects by gaining insight on their business model and composition of current clients.
• Participate in training and coaching development programs to enhance skills and provide opportunities for advancement within the ISC role and other firm wide sales, marketing, and management related functions.
• Adhere to the highest levels of integrity and professional conduct.

Required Qualifications:

• Bachelor's Degree or equivalent work experience.
• A minimum of 2-3 years progressive work experience, preferably in phone and/or sales type roles.
• A commitment to attain the Securities Industry Essentials, Series 6, 63 plus state insurance and variable licenses within 4 months of hire.
• Passion for growing a territory with a positive approach.
• Excellent relationship building, communication, presentation and negotiation skills.
• Superior business insight especially with retirement plan products and intermediary strategies.
• Versatility to use multiple tools and systems to efficiently research and prepare competitive proposals for advisors.
• Honed analytical and problem-solving skills particularly in relation to providing guidance and managing a territory.

When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Referenced Salary Location Atlanta, Georgia Working Arrangement Hybrid Salary range is expected to be between $42,000.00 USD - $70,000.00 USD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [e-mail] for the salary range for your location.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources.

Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify Company: John Hancock Life Insurance Company (U.S.A.)

We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry‑leading AI, and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognition. Recent awards include: 2026 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2025 Financial Times World’s Best Employers Asia-Pacific 2026 We’ve been recognized as one of Canada’s Top 100 Employers 2026 #1 Life Insurer for AI Maturity by Evident 2026

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Our ambition is to be the number one choice for customers. Learn more at https://www.manulife.com/.