Internal Mortgage Loan Originator

Credit-Union-of-Colorado; Denver (CO); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Bonus program

Benefits package

Job summary

Credit Union of Colorado is seeking a Mortgage Loan Processor to originate and process member mortgage loans within policy guidelines. You will work with internal resources and branch teams to provide accurate guidance, submit to underwriting, and ensure compliant, timely closing.

The role requires 2+ years of mortgage processing or member service experience, a high school diploma or GED, and an ability to obtain NMLS registration.

Qualifications

• High school diploma or GED plus two years of mortgage processing experience or member service preferred.
• Mortgage application experience preferred.
• NMLS registration required or ability to obtain.

Responsibilities

• Originate mortgage loans through internal resources.
• Discuss loan applications and required items with borrowers.
• Partner with branches and contact center teams for timely guidance.
• Process originated loans and submit to underwriting, clearing conditions and obtaining final approval.
• Review loan documents and ensure TRID/RESPA compliance timelines.
• Verify flood zone data and lien positions with title company.
• Maintain confidentiality of financial data and uphold professional reputation.

Skills

Mortgage processing knowledge

Customer service

Regulatory compliance

Education

High school/GED

2 years mortgage processing experience

Job description

We offer a pay-for-performance compensation program including bonuses for all employees and a competitive benefits package. See https://www.cuofco.org/careers for a high-level overview of our benefits package and bonus offerings.

General Purpose of the Position

Responsible for originating member mortgage loan requests within the Credit Union’s Loan Policy guidelines. Responsible to actively follow up on all internal lead sources . Responsible for processing originated loan requests in accordance with established guidelines and regulatory requirements and accurately submitting to underwriting for approval. Assists or refers members as necessary. Manage pipeline of originated loans and be responsible for directing all efforts related to providing excellent member service by demonstrating courtesy and personal concern for members. Ability to work in a team dedicated to providing world class service that will maintain and grow a member’s relationship with Credit Union of Colorado. Effective communication with internal and external members is critical in meeting key performance metric and contributing to the success of the team.

Essential Duties and Responsibilities

• Maintain service level expectations for member experience
• Originate mortgage loans through internal resources
• Discuss loan application and decision with potential borrowers (including what items would be needed to complete loan process)
• Partner with branch and contact center teams to ensure members receive timely and accurate mortgage guidance.
• Process mortgage loans from applications originated; submitting to underwriting, clearing conditions and obtaining final approval.
• Reviews and organizes all necessary documentation within loan files
• Researches and resolves internal and external member issues in a timely, consistent and professional manner.
• Stays informed regarding developments and changes in the credit field including best practices.
• Reviews title policies for ownership verification and ensure lien position
• Works with borrower and title company to resolve any outstanding title items
• Ensure all mortgage loan applications are disclosed within TRID/RESPA compliance timelines
• Ensure pricing and fees are accurately reflected on each transaction and obtain and review all necessary appraisals, title and tax certificates, credit documents, mortgage insurance, flood and hazard insurance, HOA certificates, subordination agreements and other documents as required
• Verifies flood zone data for loans in process and provides timely disclosure of flood notices when applicable
• Works with applicable third parties to obtain necessary loan documentation
• Audit conditions prior to file submission to underwriting.
• Assist members with loan level questions and concerns.
• Review reporting to target loans in the pipeline that need special attention.
• Ensures timely receipt and proper completion of all documents in accordance with established procedures; organizes documentation in established file order for underwriter review
• Must have the ability to be NMLS registered
• Comply with all aspects of BSA/AML and OFAC regulations as they relate to this position
• Process originated files from applications received, submitting to underwriting, clearing conditions and obtaining final approval
• Deliver clean, complete and accurate files to underwriting
• Communicate effectively with internal and external members
• While performing the duties of this position, the employee will view, have access to, and work with confidential financial data. The employee in this position must adhere to strict confidentiality policies and procedures
• Ensures that the Credit Union’s professional reputation is maintained
• Represents the Credit Union in contact with business and trade professionals
• Performs additional duties and responsibilities as assigned

Requirements

EDUCATION AND EXPERIENCE

High school diploma or general education degree (GED), plus two years of recent secondary market mortgage processing experience or member service preferred. Mortgage application experience preferred.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is typically required to sit for long periods. The employee continually is required to talk or hear. The employee is occasionally required to stand, walk, stoop and reach with hands and arms. The employee will occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Credit Union of Colorado is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.

Please note applicants can redact any information that identifies their age, birth date, or dates of schooling on either their resume or any additional materials provided.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Credit Union of Colorado’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.