Internal Manager in Training

circlek; Gastonia (NC); On-site; USD 42,000 - 66,000; Full time

Job summary

Circle K is seeking a Store Manager in Gastonia, NC with proven retail leadership. You will recruit and train staff, manage daily operations, and ensure superior customer service and store presentation. You will supervise inventory, reports, and safety compliance while driving sales and controlling costs.

Ideal candidates will have a high school diploma, retail experience, and strong English communication. This on-site role requires a valid driver's license and reliable transportation to

Qualifications

• High School diploma or GED preferred.
• Experience in retail sales preferred.
• Experience to perform the essential duties, responsibilities and working in the conditions described below.
• Ability to supervise and train for the use of equipment, tools and materials listed in the CSR and ASM job description.
• Ability to supervise and manage the functions listed in the CSR and ASM job description.
• Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.
• A valid driver's license and adequate transportation to/from bank and corporate management meetings.
• Ability to communicate (orally and in writing) in English.
• Perform other duties as assigned or delegated by his/her supervisor.

Responsibilities

• Recruit, hire and train employees to ensure excellent customer service.
• Develop, manage and assign tasks to keep the site clean, stocked and well kept.
• Maintain a professional image among staff and supervisor.
• Schedule employees to maximize customer service and site image.
• Implement non-discriminatory management practices in hiring, training, counseling and motivating staff.
• Develop positive relationships with suppliers.
• Resolve customer complaints promptly and professionally.
• Promote safe, positive image in the local community.
• Train employees on safety procedures and promote safety awareness.
• Communicate updates to all staff and hold periodic meetings with the Market Manager.
• Plan actions to meet site objectives and organize all site files and manuals.
• Manage reports and ensure merchandise is stocked, displayed and priced correctly.
• Ensure required employment posters/signs are accessible at the site.
• Analyze daily sales and expenses to maximize profits and forecast P&L lines.

Skills

Retail experience

Team leadership

Communication skills

Computer literacy

English proficiency

Valid driver''s license

Education

High School diploma or GED

Job description

Southeast BU - Region 02 - Market 09: 3794 E Franklin Blvd, Gastonia, North Carolina 28056

Shift Availability

Flexible Availability

Job Type

Full time

Minimum Qualifications

The minimum qualifications for a Store Manager are:

• High School diploma or GED preferred.
• Experience in retail sales preferred.
• Experience to perform the essential duties, responsibilities and working in the conditions described below.
• Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.
• Ability to supervise and manage the functions listed in the CSR and ASM job description.
• Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.
• A valid driver's license and adequate transportation to/from bank and corporate management meetings.
• Ability to communicate (orally and in writing) in English.
• Perform other duties as assigned or delegated by his/her supervisor.

ESSENTIAL DUTIES, RESPONSIBILITIES AND SKILLS

Leadership and Management

• Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
• Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organize and well kept based on Company standards.
• Maintain a professional and supportive image among subordinates and supervisor.
• Schedule employees within Company guidelines to maximize customer service and maintain site image.
• Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.

Site Relationships

• Develop positive and professional relationships with all suppliers.
• Promote excellent service and resolve customer complaints in a timely, professional manner.
• Promote and ensure a safe, positive public image within the neighboring community.

Training and Development

• Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback.
• Train all employees ensuring that customer service, site image and marketing execution meet Company standards.
• Train all employees on safety procedures and promote safety awareness.

Communication

• Develop ways and means to ensure that all employees receive proper communication in a timely manner.
• Establish periodic on-going communication meetings with all site employees and the Market Manager.

Organizing and Planning

• Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives.
• Organize and maintain all site files and manuals.
• Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely.
• Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.
• Ensure that all required employment related posters and signs are in a place that is easily accessible to all employees.

Financial

• Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
• Budget and forecast P&L lines, as well as understand and manage merchandise margins.
• Safeguard and account for all money received and disbursed.
• Perform all other financial analysis necessary to maximize sales and net profits.

Working Conditions

• Performs approximately all work indoors but will be required to work outside in order to clean parking lots, gas pumps, take out garbage, etc.
• Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer.
• Be exposed to occasional noise.