Internal Legal Specialist (Garnishments)

Encore Capital Group; Troy (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Healthcare Insurance

Tuition Assistance

Retirement Savings

Paid Time Off

Volunteering Opportunities

Team-building events

Wellness programs

Job summary

Encore Capital Group seeks an entry-level Internal Legal Specialist (Garnishments) to support the Legal Operations team. You will review garnishment tasks, ensure accounts are properly handled, and help improve workflows in a fast-paced environment.

The role emphasizes data entry, attention to detail, and collaboration with paralegals and attorneys to meet monthly production goals. This position is on-site at our Troy, MI location and offers growth opportunities.

Qualifications

• High School Diploma or GED.
• 1-2 years customer service or clerical experience.
• Legal Collections experience preferred.

Responsibilities

• Read, review, and file garnishment documents with accuracy and timely execution.
• Maintain a clean inventory by clearing backlogs and updating records.
• Collaborate with leadership, paralegals, and attorneys to meet monthly goals.
• Identify issues, propose process improvements, and assist with SOPs.
• Perform other duties as assigned.

Skills

Data entry

Attention to detail

Reading comprehension

Basic math

Task prioritization

Repetitive tasks

Legal terminology

Microsoft Office

Communication skills

Independent work

Reliability

Learning mindset

Fast-paced environment

Accountability

Education

High School Diploma/GED

Tools

E-Filing

Job description

Applicants must have current authorization to work in the United States on a full-time basis.

The Internal Legal Specialist (Garnishments) is seeking a detail-oriented and motivated join our PJR - Legal Operations team. This entry-level role is responsible for supporting operations by reviewing garnishment tasks to ensure accounts are properly handled, made payable, and released. The ideal candidate will thrive in a goal-driven environment and contribute to maintaining a clean inventory, handling legal documentation, and improving operational workflows.

RESPONSIBILITIES

• Read, review, and file legal documents, this includes, garnishments, releases and turnover orders. Review account-level details and execute assigned tasks efficiently and accurately within established timelines for garnishment accounts.
• Maintain a clean and organized inventory by clearing backlogs and ensuring timely updates. Monitor account quality and ensure compliance with internal standards.
• Partner with operations leadership, team members, paralegals, and attorneys to meet monthly production goals.
• Identify and resolve issues through problem-solving and collaboration. Contribute to process improvement efforts and assist in writing Standard Operating Procedures (SOPs).
• Perform other duties as assigned.

MINIMUM REQUIREMENTS

EDUCATION: High School Diplomaor GED

EXPERIENCE: 1-2 Years customer service or clerical experience

Legal Collections experience (preferred)

KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:

• Experience with data entry
• Strong attention to detail and organizational skills.
• Fundamental reading comprehension and basic math skills
• Ability to manage multiple tasks and prioritize effectively.
• Comfortable with repetitive tasks and understands the importance of consistency.
• Basic understanding of legal terminology and document handling.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint, OneNote, SharePoint).
• Clear and professional written and verbal communication.
• Ability to work independently and collaboratively.
• Reliable and consistent in meeting deadlines and maintaining quality standards.
• Willingness to learn and adapt to evolving processes and systems.
• Comfortable working in a fast-paced, goal-driven environment.
• Takes full responsibility for assigned tasks and follows through to completion.

PREFERRED QUALIFICATIONS

EXPERIENCE: Prior experience working in the legal field

E-Filing experience

If you are wondering why you should work for us, here is something to help you decide:

• Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus.
• Career Progression: Grow at MCM with paid training and development programs - including our very own MCM Academy - as well as a promote-from-within philosophy.
• Reward and Recognition: We are committed to honoring great results - ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations.
• Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for.
• Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more.
• Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually.
• Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we’re proud to invest in you.
• New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options.
• Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings.
• Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

About Us

Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you.

Encore Capital Group and all of its subsidiaries are proudto be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact [e-mail].