Internal Communications Specialist

YUM; Irvine (CA); Hybrid; USD 80,000 - 85,000; Full time

Benefits offered by this job

Hybrid work schedule

Onsite childcare

Onsite dining center

Onsite gym

Vacation 4 weeks

Parental leave

401(k) with 6% match

Medical & dental

Job summary

Taco Bell, a member of Yum! Brands, is seeking an Internal Communications Specialist to connect with employees, franchisees, and restaurant teams across the U.S.

You will draft content, manage timelines, and coordinate with cross-functional partners to keep communications clear and on brand. The role requires strong organization, collaboration, and a passion for storytelling, with duties spanning plan development, channel coordination, and crisis support as needed.

Qualifications

• Four-year degree in a Communications-related field, or equivalent experience.
• At least 3 years of writing and/or professional experience.
• Strong leadership, project management and communication skills to direct and align key stakeholders in the content development and production process.
• Excellent interpersonal skills, team player, intellectually curious.
• Proficient script writing and video editing skills.
• Familiar with intranets, web-based content management, Microsoft Systems (Outlook, SharePoint, Excel, etc.) and Adobe Creative suite.
• Flexibility to evolve as business needs change in a fast-paced environment.

Responsibilities

• Support the development and execution of U.S. internal communications plans for small-to-mid-sized projects, ensuring messaging is clear, timely, and aligned with business priorities.
• Coordinate communications across multiple internal channels, including newsletters, the intranet, and other owned communication channels.
• Assist in planning and executing brand calls by managing timelines, coordinating logistics, preparing materials, and partnering with cross-functional teams to ensure seamless delivery.
• Draft, edit, and proofread communications that engage employees, franchisees, restaurant leaders, and restaurant teams while maintaining Taco Bell's brand voice and tone.
• Manage communications calendars, project timelines, and approval processes to ensure deliverables are completed accurately and on schedule.
• Track communication performance and engagement across internal channels, providing reporting and insights to help optimize future communications.
• Research, write, and share stories that highlight Taco Bell's culture, people, and business priorities to strengthen employee engagement and reinforce company values.
• Support urgent communications and assist during time-sensitive or crisis situations as needed, including occasional availability outside standard business hours.

Skills

Writing & editing

Leadership

Project management

Communication skills

Interpersonal skills

Video editing

Script writing

Team collaboration

Education

Bachelor's degree in Communications

Tools

SharePoint

Excel

Outlook

Adobe Creative Suite

Microsoft Office

Job description

We believe everyone deserves the right to Live Más – and we're constantly inspired by the creativity it takes to get there.

Internal Communications Specialist

Hybrid

Who is Taco Bell?

Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favorite Crunchy Tacos on the West Coast to a global brand with 8,500+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. We’re not only the largest Mexican-inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world: Yum! Brands.

Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industry boundaries.

We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.

At Taco Bell, we’re Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below.

About the Job:

As an Internal Communications Specialist, you'll support how we connect with employees, franchisees, and restaurant teams across the U.S. system. You'll execute communications across a variety of channels, helping coordinate communications plans for small-to-mid-sized projects and support brand calls efforts. From drafting content and managing timelines to coordinating with cross-functional partners and ensuring every detail is in place, you'll play an important role in keeping our communications clear, engaging, and on track. This role is ideal for someone who is organized, collaborative, and passionate about communications. If you enjoy turning ideas into polished communications, managing multiple priorities, and helping bring Taco Bell's culture and business priorities to life, you'll thrive on this team.

The Day-to-Day:

• Support the development and execution of U.S. internal communications plans for small-to-mid-sized projects, ensuring messaging is clear, timely, and aligned with business priorities.
• Coordinate communications across multiple internal channels, including newsletters, the intranet, and other owned communication channels.
• Assist in planning and executing brand calls by managing timelines, coordinating logistics, preparing materials, and partnering with cross-functional teams to ensure seamless delivery.
• Draft, edit, and proofread communications that engage employees, franchisees, restaurant leaders, and restaurant teams while maintaining Taco Bell's brand voice and tone.
• Manage communications calendars, project timelines, and approval processes to ensure deliverables are completed accurately and on schedule.
• Track communication performance and engagement across internal channels, providing reporting and insights to help optimize future communications.
• Research, write, and share stories that highlight Taco Bell's culture, people, and business priorities to strengthen employee engagement and reinforce company values.
• Support urgent communications and assist during time-sensitive or crisis situations as needed, including occasional availability outside standard business hours.

Is this you?

• Four‑year degree in a Communications‑related field, or equivalent experience required
• At least 3 years of writing and/or professional experience.
• Strong leadership, project management and communication skills to direct and align key stakeholders in the content development and production process.
• Excellent interpersonal skills, team player, intellectually curious.
• Proficient script writing and video editing skills.
• Familiar with intranets, web‑based content management, Microsoft Systems (Outlook, SharePoint, Excel, etc.) and Adobe Creative suite.
• Flexibility to evolve as business needs change in a fast‑paced environment

Work‑Hard, Play‑Hard:

• Hybrid work schedule (onsite expectation Tues, Wed, Thurs) and year‑round flex day Friday
• Onsite childcare through Bright Horizons
• Onsite dining center and game room (yes, there is a Taco Bell inside the building)
• Onsite dry cleaning, laundry services, and carwash
• Onsite gym with fitness classes and personal trainer sessions
• Up to 4 weeks of vacation per year plus holidays and time off for volunteering
• Generous parental leave for all new parents and adoption assistance program
• 401(k) with a 6% matching contribution fromYum! Brands with immediate vesting
• Comprehensive medical & dental including prescription drug benefits and 100% preventive care

Salary Range: $80,000 to $85,000 annually + bonus eligibility + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

At Taco Bell, we Live Más and invite you to do the same. Take a seat at our table. Bring your voice. Bring you, just as you are, a Cultural Rebel. We want you to be your best self!

Taco Bell is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic.

Taco Bell is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.

US Job Seekers/Employees - To view the "Know Your Rights" poster, click here . You may also access Taco Bell’s Pay Transparency Policy Statement.

Employment eligibility to work with Taco Bell in the U.S. is required as the company will not pursue visa sponsorship for this position.

California Residents: For more information about the categories of personal information we collect from you and how we use, sell, and share that information, please see our Privacy Notice for California Employees here .

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