Internal Communications Specialist

U.S. Bank; Atlanta (GA); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance (basic)

Disability insurance

Parental leave

401(k) and retirement plan

Paid vacation

11 paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Communications Representative to research, develop, and publish internal communications for multiple business lines. You will partner with stakeholders, manage content planning, and support Knowledge Management activities to improve operations and employee readiness.

This role requires in-office work at one of the posted U.S. Bank locations with a Monday–Friday schedule. Responsibilities include writing and distributing manager/employee communications, coordinating

Qualifications

• Typically one to three years or more of experience.
• Knowledge of CSC business-line processes and procedures.
• Ability to work collaboratively across a wide range of stakeholders in a fast-paced, deadline-driven environment.
• Strong written and verbal communication skills.
• Ability to implement feedback and establish rapport with business line partners.
• Ability to produce and edit internal communications of moderate complexity
• Experience using Microsoft Office products and the ability to learn new technologies/applications.

Responsibilities

• Write, maintain, and publish daily news articles and communications for various business lines.
• Write, format and distribute manager and employee communications.
• May support special event communications as needed.
• Coordinate communication approvals and support established publication processes.
• Ensure communications are consistent, accurate and aligned for intended audiences.
• Participate in content planning activities for internal communications.
• Provide reporting information for Knowledge Management team service levels and content distribution.
• Update and maintain team and business line SharePoint site(s) and related content repositories.
• Respond to content feedback and support continuous content improvement efforts.

Skills

CSC business-line processes

Strong written/verbal communication

Collaborative with stakeholders

Feedback & rapport with partners

Produce/edit internal communications

Microsoft Office proficiency

Tools

Microsoft Office

Job description

U.S. Bank is seeking a Communications Representative to research, develop, and publish internal communications for multiple business lines. You will partner with stakeholders, manage content planning, and support Knowledge Management activities to improve operations and employee readiness.

This role requires in-office work at one of the posted U.S. Bank locations with a Monday–Friday schedule. Responsibilities include writing and distributing manager/employee communications, coordinating