Internal Communications Manager

Polsinelli; Kansas City (MO); On-site; USD 90,000 - 120,000; Full time

Job summary

Polsinelli is seeking an Internal Communications Manager to lead the firm’s internal communications strategy from the Kansas City office. You will partner with Human Resources, Shared Services, Innovation and leadership to ensure timely, clear and coordinated messages about firm priorities and initiatives.

The role emphasizes writing, editing, project management, and measurement, with responsibility for the calendar, channels, and governance across the firm.

Qualifications

• Bachelor’s degree in Communications, Journalism, Public Relations, Marketing, English or related field.

Responsibilities

• Develop and refine a firmwide internal communications strategy that aligns with the firm’s priorities, culture and values.
• Establish planning processes, editorial guidelines and channel strategies to ensure clear, timely communications.
• Advise stakeholders on objectives, audiences, messaging and channels across offices and functions.
• Identify opportunities to improve information flow and recommend new approaches based on feedback and data.
• Ensure consistency of leadership communications and company‑wide efforts.
• Draft, edit and distribute firmwide communications, program launches and updates.

Skills

Writing & editing

Project management

Stakeholder engagement

Content governance

Analytical skills

Communication strategy

Flexibility

Education

Bachelor’s degree in Communications/PR/Journalism/Marketing/English

English proficiency

Tools

Excel

CRM tools

Microsoft Office

Job description

Locations

Kansas City
900 W 48th Place
Suite 900
Kansas City, MO 64112

Kansas City
900 W 48th Place
Suite 900
Kansas City, MO 64112

Job Details

• On-site
• Travel Required: No
• Operations
• Full-Time
• Requisition #: INTER001623

Description

At Polsinelli, What a Law Firm Should Be, is not just our tagline, it is what we live every day. We strive to create an environment where our team members are encouraged to bring their creativity and professional passions into the workplace so that they can thrive. Are you a people person who has a keen eye for detail, thrives in a professional environment and wants to be part of a dynamic team? We have the perfect role for an engaging professional like you!

Polsinelli PC is seeking an Internal Communications Manager based out of the Kansas City office. In this role, you will be responsible for developing and advancing the firm’s internal communications strategy and ensuring attorneys and business professionals receive timely, clear and coordinated information about firmwide priorities, programs and initiatives. The Manager will serve as a trusted communications partner to Human Resources, Shared Services, Innovation, lawyer leadership and other internal stakeholders that may need to communicate across the firm. The successful candidate will combine strong writing and editorial judgment with disciplined project management, relationship‑building and a continuous‑improvement mindset.

Core Responsibilities

• Develop, implement and continually refine a comprehensive internal communications strategy that aligns with the firm’s business priorities, culture, and values.
• Establish communication standards, planning processes, editorial guidelines, and channel strategies that ensure messages are clear, consistent, timely and supportive of a cohesive employee experience.
• Advise internal stakeholders on communication objectives, audiences, messaging, sequencing, and the most effective channels for reaching attorneys and business professionals across offices and functions.
• Identify opportunities to improve how information flows across the firm and recommend new approaches, tools and practices based on feedback, engagement data (clicks, etc), and evolving business needs.
• Ensure narrative consistency across leadership communications and company‑wide efforts.
• Define measures of internal communication effectiveness and provide regular reporting and recommendations to leadership on communication activity, continuously looking for opportunities for improvement.

Firmwide Communications Planning and Execution

• Develop, own and maintain the firmwide internal communications calendar, coordinating the timing and cadence of announcements, campaigns, meetings and recurring communications to ensure communications are read by their targeted audiences and to avoid message fatigue.
• Partner and build relationships with Human Resources, Shared Services, Innovation, Marketing, lawyer leadership, including lawyer‑led committees, and other internal teams to translate complex or sensitive information into clear, concise and audience‑appropriate communications.
• Create integrated communication plans for major initiatives and change efforts, including objectives, stakeholder mapping, key messages, channels, timelines, responsibilities, approvals, and measurement.
• Create efficient intake, prioritization and approval processes that enable stakeholders to plan ahead and produce high‑quality communications.
• Draft, edit and distribute firmwide communications, including announcements, leadership messages, program launches, policy and benefits communications, operational updates, presentations and other internal content.

Requirements

• Bachelor’s degree in Communications, Journalism, Public Relations, Marketing, English or a related field; equivalent relevant experience will be considered.
• 5+ years of progressive experience in internal communications, corporate communications, employee communications or a related field, including experience leading complex, organization‑wide communications. Professional services or legal industry experience is preferred.
• Strong understanding of an internal communications strategy, change communications, content governance and stakeholder engagement.
• Ability to deliver customized projects with autonomy; adept at supporting several projects simultaneously.
• Exceptional writing, editing and proofreading skills. Dedication to accuracy, precision and diligence in all projects and tasks.
• Excellent personal organizational skills and ability to track tasks, progress and next steps, as well as report on them to leadership.
• Analytical and detail‑oriented, while balancing competing priorities.
• Experience using analytical tools such as Excel and/or CRM tools, and using insights to communicate to specific audiences.
• Proficiency with Microsoft Office suite and internal document management systems.

Preferred Qualifications

• Team Player: Works well as a member of a group
• Leader: Inspires teammates to follow them
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to achieve a high quality result
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Goal Completion: Inspired to perform well by the completion of tasks
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Travel Required

No

Education (Preferred)

• Bachelor's or better in Communication or related field.
• Bachelor's or better in English.
• Bachelor's or better in Public Relations or related field.

Experience (Required)

5+ years of progressive experience in internal communications, corporate communications, employee communications or a related field, including experience leading complex, organization‑wide communications. Professional services or legal industry experience is preferred.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.