Internal Communications Lead — Multi-Campus

Socket.dev; Louisville (KY); On-site; USD 70,000 - 95,000; Full time

Job summary

Southeast Christian Church seeks an Internal Communications Manager to unify messaging for staff across 14 campuses and ministries, ensuring priorities are clearly communicated and staff feel informed.

The role leads internal messaging architecture, channel ownership, and culture alignment, partnering with executives and HR to roll out major changes. Strong writing, AI-assisted drafting, and staff development are essential.

Qualifications

• 5–7+ years in internal communications or related fields.
• Proven experience managing staff communications across a multi-site or distributed workforce.
• Exceptional writing and editorial judgment; translate executive-speak into staff language.
• Advanced AI fluency; uses AI for drafting, editing, and personalizing internal communications at scale.
• Strong project management and relationship skills; comfortable working with executive leadership.
• Experience managing at least one direct report.
• Deep alignment with Southeast’s mission and equipping staff to serve well.

Responsibilities

• Own the internal communication calendar and ensure staff know what and when they need to know it.
• Ensure leadership decisions, strategic priorities, and major initiatives are communicated clearly across all 14 campuses.
• Eliminate conflicting or duplicate internal messaging; build one source of truth channels.
• Partner with executive leadership on message rollout strategy for major changes.
• Own the staff-facing channels: internal email, staff meetings, Slack/Teams, staff portal.
• Write and edit internal announcements, leadership updates, and change communications.
• Partner with HR on onboarding, staff handbook, and cultural communications.
• Track open rates and engagement on internal channels; iterate on what reaches staff.
• Build the internal communication cadence that keeps staff connected, informed, and aligned.
• Partner with ministry leaders to surface and amplify staff wins across the network.
• Support the Communications Director in annual culture and vision communications.
• Lead and develop the Internal Communications Coordinator.
• Self-Execution Mindset: take ownership and lead projects; present solutions, not questions.
• Adaptive & Resilient: thrive in dynamic ministry environments; adapt quickly.
• Proactive Creator: bring finished work and compelling ideas; take initiative.
• Excellence-Driven: high standards for professional-quality content.

Skills

Staff communications

Editorial judgment

AI fluency

Project management

Leadership

Direct report management

Mission alignment

Job description

Southeast Christian Church seeks an Internal Communications Manager to unify messaging for staff across 14 campuses and ministries, ensuring priorities are clearly communicated and staff feel informed.

The role leads internal messaging architecture, channel ownership, and culture alignment, partnering with executives and HR to roll out major changes. Strong writing, AI-assisted drafting, and staff development are essential.