Internal Communications & Digital Engagement Advisor

Nashville Public Radio; Arlington (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

Nashville Public Radio seeks an Internal Communications & Digital Engagement Advisor – Specialist 1 to manage SharePoint resources and deliver clear internal communications. The role partners with ASA(FM&C) leadership to translate priorities into accessible workforce content and storytelling.

The ideal candidate will coordinate with program offices, SMEs, and leaders, ensuring timely updates, compelling messaging, and adherence to federal standards in a fast-paced environment.

Qualifications

• Advanced degree or suitable equivalent in management, accounting, economics, finance, or related discipline.
• 6+ years of relevant experience with an advanced degree; 8+ years with a bachelor’s; 12+ years with no degree.
• Hands-on SharePoint design, administration, governance, accessibility, and UX best practices.
• Experience handling project communications, planning, writing, newsletters, announcements, and calendars.
• Federal/organizational communications experience and stakeholder engagement.
• Excellent writing and editing; ability to translate technical info into clear workforce communications.
• Strong collaboration with government leaders, program offices, subject matter experts, and content owners.
• Proficiency with Microsoft 365; creating graphics/digital content preferred.
• Active Secret security clearance is required.
• On-site work at the Pentagon in Arlington, VA is required.

Responsibilities

• Design, administer, maintain, and improve SharePoint sites and pages.
• Lead and execute all project communications tasks including planning, drafting, editing, publishing, and tracking.
• Develop, write, edit, and coordinate weekly and monthly newsletters and articles.
• Manage recurring SharePoint content updates with content owners and SMEs.
• Identify and communicate organizational accomplishments and milestones.
• Develop graphics and digital content supporting workforce engagement and events.
• Plan and support internal communication campaigns and workforce events.
• Maintain an integrated communications calendar for campaigns and updates.
• Review communications for accuracy, tone, accessibility, and DoD standards.
• Recommend opportunities to strengthen internal communications and SharePoint UX.

Skills

SharePoint design

Project communications

Writing and editing

Stakeholder engagement

Digital content management

Microsoft 365

Security clearance

On-site work

Education

Advanced degree in management/accounting/economics/finance or related

Bachelor’s degree in related discipline

No degree with corresponding experience

Tools

Adobe Creative Suite

Canva

PowerPoint

Job description

Location

Arlington, VA

On-site

Clearance

Active Secret Clearance

Full-Time

Position Overview

The Internal Communications & Digital Engagement Advisor – Specialist 1 supports the Office of the Assistant Secretary of the Army for Financial Management and Comptroller (ASA(FM&C)) by managing SharePoint-based information resources and delivering clear, consistent internal communications. The role combines SharePoint site design and administration, content governance, digital engagement, organizational storytelling, and project communications to keep the workforce informed, connected, and engaged.

The successful candidate will work closely with government leadership, program offices, content owners, and subject matter experts to translate organizational priorities, modernization efforts, workforce accomplishments, and technical information into accurate, accessible, and engaging communications. The position requires strong judgment, organization, responsiveness, and attention to detail in a fast-paced federal environment.

Key Responsibilities

• Design, administer, maintain, and continuously improve SharePoint sites and pages, including page layouts, navigation, information architecture, document libraries, links, content organization, permissions coordination, version control, archival practices, accessibility, and overall usability.
• Lead and execute all communications tasks associated with the project, including planning, drafting, editing, coordinating, publishing, and tracking communications across SharePoint and other approved internal channels.
• Develop, write, edit, and coordinate weekly and monthly newsletters, internal news articles, feature stories, workforce announcements, leadership communications, and related content.
• Manage recurring SharePoint content updates; coordinate with content owners and subject matter experts to validate information, establish update cycles, and ensure information remains current, accurate, relevant, and discoverable.
• Identify and communicate organizational accomplishments, employee achievements, modernization efforts, program milestones, workforce success stories, mission priorities, and other key initiatives.
• Develop graphics, presentations, digital communication products, and visual content supporting workforce engagement, All Hands meetings, leadership engagements, events, and organizational initiatives.
• Plan and support internal communication campaigns, announcements, workforce events, and leadership priorities using SharePoint and other approved communication channels.
• Maintain an integrated communications calendar covering recurring communications, campaigns, SharePoint updates, events, deadlines, and organizational milestones.
• Review communications and digital products for accuracy, consistency, tone, accessibility, formatting, and alignment with organizational objectives and federal/DoD standards.
• Recommend and implement opportunities to strengthen internal communications, improve SharePoint content and user experience, expand digital engagement, and increase workforce awareness of organizational priorities and resources.

Required Qualifications

• Education: Advanced degree in management, accounting, economics, finance, or a related discipline; bachelor's degree in one of these or a related discipline; or no degree when the experience requirement below is met.
• Experience: Minimum of 6 years of relevant professional experience with an advanced degree; minimum of 8 years of relevant professional experience with a bachelor's degree; or minimum of 12 years of relevant professional experience with no degree.
• SharePoint Site Design and Administration: Demonstrated hands‑on expertise designing, building, administering, maintaining, and improving SharePoint sites, including page creation, document libraries, navigation, information architecture, content organization, governance, lifecycle management, accessibility, and user‑experience best practices.
• Project Communications: Demonstrated responsibility for all communications tasks associated with a project, including communications planning, stakeholder coordination, writing, editing, newsletters, internal articles, announcements, leadership communications, digital content, communication campaigns, and communications calendars.
• Federal / Organizational Communications: Relevant experience in communications, organizational management, stakeholder engagement, digital communications, public affairs, or a related functional discipline.
• Writing and Editing: Excellent written and verbal communication skills, including strong writing, editing, proofreading, storytelling, and the ability to translate complex or technical information into concise, accessible workforce communications.
• Stakeholder Engagement: Ability to collaborate effectively with government leaders, program offices, subject matter experts, content owners, and cross-functional stakeholders while managing multiple priorities and deadlines.
• Digital Content Management: Demonstrated ability to create, update, organize, govern, and maintain digital content supporting effective information sharing and workforce engagement.
• Microsoft 365: Proficiency with Microsoft Word, PowerPoint, Outlook, Teams, and related Microsoft 365 tools; experience developing presentations, graphics, or digital communications products is strongly preferred.
• Security Clearance: Active Secret security clearance is required.
• Work Location: Ability to work on-site at the Pentagon in Arlington, Virginia is required.

Preferred Qualifications

• Previous experience supporting the Department of Defense, Department of the Army, ASA(FM&C), or another federal government organization.
• Experience supporting communications for senior government, military, or executive-level leaders.
• Familiarity with Army or DoD organizational structures, missions, terminology, communication processes, and compliance expectations.
• Experience supporting organizational change, modernization, transformation, or workforce engagement initiatives.
• Experience developing communications plans, editorial calendars, content calendars, or integrated communication campaigns.
• Experience with Adobe Creative Suite, Canva, or similar tools used to create graphics and digital communication products.
• Experience supporting communications within a large, complex, or geographically dispersed organization.

Core Competencies

• SharePoint design and administration
• Internal and executive communications
• Digital engagement and storytelling
• Content governance and information architecture
• Stakeholder coordination
• Writing, editing, and quality control
• Project organization and deadline management
• Attention to detail and professional judgment