Internal Communications Consultant

The Guardian Life Insurance Company of America; Boston (MA); On-site; USD 83,000 - 136,000; Full time

Job summary

Guardian Life Insurance Company of America is seeking an Internal Communications Consultant for Group Benefits based in Boston or New York. The role focuses on communications enablement, execution, and alignment, supporting people leaders with clear messaging and practical materials.

You will manage town halls and announcements, develop leader-ready toolkits, FAQs, and presentations, and coordinate with talent and culture partners to ensure consistent Group Benefits messaging.

Qualifications

• 4–6 years of internal communications experience.
• Strong writing and editing skills with an eye for clarity and tone.
• Hands-on experience planning and executing live communications and internal events.
• Strong project coordination and stakeholder management skills.
• Bachelor’s degree required.

Responsibilities

• Serve as the primary communications enablement partner for Group Benefits departmental leaders.
• Manage organizational announcements, ensuring accuracy, clarity, and alignment to broader narratives.
• Develop leader-ready communication toolkits, talking points, FAQs, and presentation materials.
• Plan, coordinate, and execute Group Benefits town halls, AMAs, and other leader-led forums.
• Support departments in executing their own communications while helping ensure consistency with Group Benefits messaging.
• Help reduce fragmentation by bringing structure, templates, and best practices to communicators within the business.
• Provide operational support and monitor communications performance.

Skills

Internal communications

Writing & editing

Event planning

Project coordination

Stakeholder management

Education

Bachelor's degree

Job description

Position Summary

As an Internal Communications Consultant for Group Benefits, you will focus on communications enablement and execution, supporting people leaders and departments as they deliver effective, aligned communications within their organizations. Reporting to the Head of Group Benefits Internal Communications, this role plays a critical role in communicating organizational transformation and enabling leaders to articulate progress through clear messaging, practical support, and polished communications materials. You will also serve as a key liaison to talent and culture partners, helping manage town halls and announcements while ensuring consistency across Group Benefits.

Candidate Attributes

Organized and empathetic communicator who enjoys helping leaders succeed in their own communications. Comfortable managing details, coordinating across multiple stakeholders, and translating high-level strategy into practical, leader-ready communications. Excellent writer who can prioritize information and turn complex business priorities into clear, compelling narratives. Strong attention to detail from concept through execution, supported by strong project management skills.

Job Requirements

• 4–6 years of internal communications experience
• Strong writing and editing skills with an eye for clarity and tone
• Hands-on experience planning and executing live communications and internal events (e.g., town halls, AMAs, group meetings)
• Strong project coordination and stakeholder management skills
• Bachelor’s degree required

Responsibilities

• Serve as the primary communications enablement partner for Group Benefits departmental leaders
• Manage organizational announcements, ensuring accuracy, clarity, and alignment to broader narratives
• Develop leader-ready communication toolkits, talking points, FAQs, and presentation materials
• Plan, coordinate, and execute Group Benefits town halls, AMAs, and other leader-led forums
• Support departments in executing their own communications while helping ensure consistency with Group Benefits messaging
• Help reduce fragmentation by bringing structure, templates, and best practices to communicators within the business
• Provide operational support and monitor communications performance

Reporting Relationships

You will report to the Head of Group Benefits Internal Communications.

Location

The primary location for this position is Boston or New York.

Travel

15% travel may be required.

Salary Range

Salary Range: $82,770.00 - $135,975.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill‑building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Well-Being Support

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full‑time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [e-mail]. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site.

Visa Sponsorship

Guardian Life is not currently, or in the foreseeable future, sponsoring employment‑based visas (e.g., such as an H‑1B). In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship/support now or at any time in the future.

Artificial Intelligence in Recruitment

As part of Guardian’s job application process, Guardian may use artificial intelligence tools ("AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian’s jobs website (Careers at Guardian at https://www.guardianlife.com/careers). At Guardian, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by Guardian colleagues. Please be aware that if you apply for a specific position with Guardian, you will have the choice of opting out of Guardian’s use of AI Tools during the job application process.

Company Overview

Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well‑being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well‑being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com.

Contact

For more information about Guardian, visit guardianlife.com. For inquiries related to your application and careers at Guardian, refer to the Guardian Careers site.