*Internal Applicants Only* HVAC Branch Manager

R.E. Michel Company, LLC; El Cajon (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Prescription Plans

Employee Assistance Program

401(k)

Employee Discount

Weekly Pay – Every Friday

Job summary

R.E. Michel Company, LLC is seeking a Branch Manager for our El Cajon, CA location. The successful candidate will oversee daily operations, ensuring profitability, recruiting and training staff, and fostering a positive work environment.

Key responsibilities include managing sales and inventory, ensuring customer satisfaction, and upholding company standards. Benefits include medical and dental insurance, 401(k), employee discounts, and weekly pay. This role requires a proactive leader with excellent customer service skills.

Qualifications

• Complete knowledge of heating and cooling systems.

Responsibilities

• Oversee daily branch operations: sales, inventory, staffing.
• Recruit, train, and develop branch personnel.
• Drive sales growth and maintain customer service standards.
• Achieve sales and profitability goals set by corporate.
• Ensure branch cleanliness, safety, and security.
• Coordinate vehicle maintenance and driver qualifications.

Job description

Internal Applicants Only

Job Title: Branch Manager

Full Time / Exempt

Location: El Cajon, CA

Reports To: Regional Branch Manager

General Summary

RE Michel Company, LLC operating coast to coast with over 300 locations is currently looking for an experienced professional who is looking for the challenge of managing at our location in El Cajon, CA to make it a success! The ideal candidate will be responsible for overseeing daily operations, ensuring profitability, and fostering a positive work environment. Reporting to the Regional Manager, this role requires strong leadership skills, exceptional customer service, and a proactive approach to achieving sales and operational goals.

Key Responsibilities

• Operate day-to-day branch operations: sales, inventory, staffing, and administrative tasks, continuously evaluating action plans to meet customer needs and company objectives.
• Recruit, train, and develop branch personnel, fostering a productive team environment through coaching, feedback, and performance evaluations.
• Collaborate with sales associates to drive sales growth and maintain exceptional customer service standards; develop and maintain customer relationships, address complaints promptly, and ensure customer satisfaction.
• Achieve sales and profitability goals set by corporate, monitor expenses, manage inventory, and ensure accurate financial reporting.
• Ensure branch facility meets company standards for cleanliness, safety, and security; coordinate maintenance and repairs as needed.
• Uphold Corporate Mission and Value Statements.
• Prioritize "Customer First" standards and resolve customer complaints promptly.
• Maintain exceptional customer service and safety standards.
• Develop and motivate branch team members.
• Collaborate with sales associates to drive sales growth.
• Ensure accurate and timely completion of administrative tasks.
• Implement credit and collection procedures.
• Ensure regular attendance and punctuality.
• Coordinate vehicle maintenance and driver qualifications.
• Perform other duties as assigned.

Other Requirements

• Complete knowledge of heating and cooling systems.

Work Environment

Fast-paced environment where frequent interruptions may occur. Requires frequent bending, climbing, movement, and lifting during physical loading/unloading of trucks and stocking products. The employee is occasionally exposed to extreme cold and extreme heat. The work schedule is typically Monday through Friday with some Saturdays (half day). This is a safety-sensitive position.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Prescription Plans
• Wellness Discounts through Blue365
• Access to 24‑Hour Nurse Advice Hotline
• Employee Assistance Program
• 401(k)
• Life and AD&D Insurance
• Supplemental Life and AD&D Insurance for Employees, Spouses/Domestic Partners and Dependents
• Short- and Long-term disability
• Critical Illness/Accident Insurance/Hospital Indemnity Insurance
• Employee Discount
• Employee Uniform Program
• Access to Working Advantage – Discounts on Entertainment, Shopping and MORE!
• Access to LifeMart – Discounts on Hotels, Apple Products and MORE!
• Career Advancement Opportunities & On- site training courses
• Weekly Pay – Every Friday