Internal Advisor

pagemployeejobboard; Bedford (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Toyota of Bedford, a Penske Automotive Group dealership, seeks an Internal Advisor to join our service team and deliver extraordinary customer experiences. You will manage repair orders on dealership inventory requiring service repair or external conditioning.

We offer a Fortune 500 company culture with opportunities for growth. This role requires work in a busy automotive shop, including evenings, weekends, and holidays as needed.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Prior experience in service department (preferred).
• Valid Driver's License required.

Responsibilities

• Manage repair orders on dealership inventory requiring service repair or external conditioning.
• Provide world-class customer experience and support in a fast-paced automotive shop environment.
• Contribute to profitability by focusing on service quality and efficiency.

Skills

Customer service

Communication

Team player

Time management

Attention to detail

Education

High school diploma

Tools

Technical manuals

Job description

$1000 Sign On Bonus Available For Qualified Candidates

Toyota of Bedford, a Penske Automotive Group dealership, is looking for an Internal Advisor to join our team and deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day.

The Internal Advisor manages repair orders on dealership inventory requiring service repair or external conditioning.

WHAT WE HAVE TO OFFER

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work
• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

WHAT WE ARE LOOKING FOR

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.

WHAT YOU CAN BRING TO THE TABLE

• Commitment: Ensure our customers have a world-class experience at every step of their ownership journey.
• Excellence: Provide an unparalleled level of expertise, and run an efficient service department focusing on customer satisfaction while ensuring profitability.
• Growth Mindset: Strive to grow the service department and your career by hitting challenging monthly goals.

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Competencies

• Able to wear all required safety and health personal protective equipment, including respirator, in the manner recommended by the equipment manufacturer
• Able to take direction from multiple employees and prioritize work
• Good communication skills, including the ability to listen to customers and determine how to assist them
• Ability to work well in a team environment
• Knowledge of automotive systems, tools, and repair processes
• Outstanding attention to detail with a commitment to quality
• Ability to use technical reference materials and technical manuals in written and online formats
• Ability to communicate technical terms to non-technical audience
• Ability to follow processes to ensure quality and safety
• Effective time management skills and ability to prioritize

Supervisory Responsibility

None

Work Environment/ Physical Demands

Will primarily work in an automotive shop environment. Workspace is covered but may involve various weather conditions such as heat and cold as well as safety hazards due to the nature of work. May experience loud noise on a regular basis.

Medium/Heavy Work---Will lift over 50 pounds with assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds with assistance device available as needed.

This position will require the employee to be standing for prolonged periods of time.

This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis.

This position involves repetitive motion.

This position requires the ability to talk and hear.

Must be able to wear all required personal protective equipment.

May work in extreme heat or cold.

May encounter hazards.

Position Type/Expected Hours of Work

Works evenings, weekends, and holidays as required.

Required Education and Experience

High school diploma or the equivalent or equivalent combination of education and experience

Preferred Education and Experience

Prior experience in service department

Additional Eligibility Qualifications (Certification/Licenses/Registrations)

Valid Driver's License