Internal Account Manager

Airbus; Houston (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Paid parental leave

Education assistance program

Employee assistance program

Healthcare plan options and 401(k)

Job summary

Brenntag North America, Inc. and its subsidiaries are seeking an Internal Account Manager to drive sales growth through remote channels and consultative solutions.

You will manage existing accounts, identify opportunities, and collaborate with cross-functional teams to deliver value-based solutions while leveraging CRM tools for forecasting and pipeline visibility. Required 1–3 years of inside sales experience and a degree in a related field; strong communication and time-management skills are

Qualifications

• 1–3 years inside sales or account management experience.
• Experience with Salesforce or similar CRM.
• Proven track record in remote/digital sales.
• Bachelor's degree in a related field required.

Responsibilities

• Develop and execute a strategic sales plan to meet growth targets.
• Nurture existing customers, retain and re-engage churned accounts.
• Proactively prospect new opportunities with disciplined outreach.
• Qualify and advance opportunities through the sales pipeline.
• Cross-sell and expand product range within accounts.
• Maintain regular digital communication to understand needs and close sales.
• Serve as primary contact for commercial matters with assigned accounts.
• Collaborate with internal teams to address complex requests.
• Utilize CRM tools to manage tasks, calls, and forecast pipeline.
• Apply value-based pricing aligned with segmentation.
• Stay updated on product and market trends.

Skills

Sales & Negotiation

Discretion

Time Management

Communication

Customer Focus

Ambiguity tolerance

Team Collaboration

Education

Bachelor's degree in industrial distribution or related field

Tools

Salesforce

Job description

Your Role

As an Internal Account Manager you will be instrumental in driving sales growth and profitability through predominantly voice and digital calls and other remote channels. Leveraging a consultative sales approach, you will build and maintain strong relationships with existing and prospective customers, identify new business opportunities, and identify solutions that meet customer needs to include pricing strategies to drive the desired range of products and volumes. In this highly autonomous role, success depends on strong time management, proactive communication, strategic planning, and a relentless focus on customer needs and satisfaction—all while embodying Brenntag's core values and dedication to service excellence.

Responsibilities

• Exercise discretion and independent judgement to develop and execute a strategic sales plan to meet or exceed established growth targets.
• Proactively nurture existing customer relationships, ensure high retention rates, identify untapped business opportunities, and successfully re-engage customers who may have lapsed or churned.
• Actively seek out new sales opportunities by employing a disciplined approach to prospecting and targeted outreach strategies.
• Prioritize these opportunities based on thorough qualification criteria and move them efficiently through the sales pipeline.
• Increase share of wallet within existing accounts by identifying opportunities for cross-selling, up-selling, and product range expansion.
• Maintain regular digital communication with customers via email, web conferencing, and phone to understand their evolving needs, present solutions, and close sales opportunities.
• Act as the primary point of contact for all commercial matters with assigned accounts, ensuring timely responses and high service standards throughout the sales cycle.
• Collaborate cross-functionally with Sales Management, Marketing, Customer Support, Supply Chain, Logistics and other internal stakeholders to address complex requests and optimize customer outcomes.
• Utilize CGE (Customer Growth Engine) and CRM (Customer Relationship Management) tools to manage tasks and call reports, track interactions, monitor opportunities, and ensure accurate sales pipeline visibility in order to provide accurate forecasting and drive continued sales growth.
• Apply value-based pricing strategies aligned with customer segmentation and organizational guidelines.
• Stay up to date with product, market, and industry trends through training opportunities and self-directed learning to provide informed recommendations and adapt to changing market conditions.

Your Profile

• Sales & Negotiation: Strong consultative selling skills with the ability to build rapport, influence decision-makers, and close deals remotely.
• Ability to exercise discretion and independent judgment to determine solutions that meet customers' needs.
• Strong time management skills are essential due to the high volume of customers managed.
• Communication: Excellent verbal and written communication skills; comfortable engaging customers via digital channels.
• Customer Focus: Demonstrated commitment to understanding and addressing customer needs to ensure high satisfaction.
• Ability to work in an environment high in ambiguity and constant evolution.
• Time Management: Efficient in managing multiple accounts and priorities with strong organizational skills.
• Team Collaboration: Ability to work effectively with internal teams to support complex customer needs and deliver solutions.

Experience

• Minimum 1-3 years of inside sales, account management, or business development experience, preferably within the lubricant or distribution sectors is preferred.
• Proven track record of achieving or exceeding sales targets in a remote or digitally focused sales environment is beneficial.
• Experience managing a sales pipeline using CRM systems, such as Salesforce and other digital sales tools is beneficial.
• Demonstrated success in consultative value-based selling, including identifying customer needs and delivering tailored solutions is preferred.
• Experience with digital communication platforms such as email, web conferencing, and phone-based sales engagement is beneficial.

Education

Bachelor's degree in industrial Distribution, Business Administration, Sales, Marketing, or a related field is required.

Our Offer

• Paid parental leave
• Education assistance program
• Employee assistance program
• Various healthcare plan options as well as 401(k)

Brenntag and its subsidiary companies will provide equal employment opportunities to all applicants without regard to any category protected by federal, state or local law, including as applicable, applicant's actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression (including transgender status), gender (including pregnancy, childbirth, lactation and related medical condition), genetic information, military service, national origin, ancestry, citizenship status, age, veteran status, physical or mental disability, protected medical condition as defined by applicable federal, state or local law, political affiliation, marital status, membership in an employee organization, parental status, expunged juvenile record, or any other status protected by federal, state, or local law.

Brenntag will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested.

When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal, state, or local law.

This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at [e-mail] (phone, tty, fax, email, etc.).

Brenntag North America, Inc. and its subsidiaries use E-Verify, a government-run, web-based system that allows employers to confirm the eligibility of their employees to work in the United States. For more information, please go to https://www.e-verify.gov/employees or view the poster at https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster.pdf.

Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.

Brenntag TA Team

Brenntag is the leading global distributor of chemicals and ingredients, committed to connecting customers and suppliers within networks. We add value for our customers and partners every step of the way: through our product knowledge, innovation, and sustainable solutions, combined with our passion for service excellence and commitment to safety. Headquartered in Essen, Germany, and with more than 17,500 experts at about 600 locations in 72 countries, our two global divisions, Brenntag Essentials and Brenntag Specialties, offer a full range of industrial and specialty chemicals and ingredients. Therefore, our clients and partners can count on us for global reach combined with local agility and execution. As an employer, we embrace diversity and foster a sense of community and collaboration in an environment where employees are encouraged to share ideas and work together. We engage our employees in the company’s mission for collective success, by building long-term stability and safety through trust and clarity across the organization. We believe in empowering our employees to reach their full potential and shape the future.

For more information, please visit www.brenntag.com