Intern - Year Round (Business Agility)

Navy Federal Credit Union; Pensacola (FL); On-site; USD 17,000 - 30,000; Full time

Job summary

Navy Federal Credit Union is seeking a Year Round Intern in Pensacola to support Business Agility through communications, events, and metrics. You will help translate Agile concepts into clear communications for diverse audiences, assist with learning sessions, and track participation and outcomes.

The role offers hands-on experience in communications, event coordination, data storytelling, and cross‑team collaboration, with a schedule aligned to college commitments across a hybrid/onsite

Qualifications

• Currently pursuing a degree with anticipated graduation December 2027 or later.
• Strong written, verbal, and visual communication skills.
• Interest in Business Agility, organizational change, and analytics.
• Experience coordinating meetings, events, and multiple contributors.
• Ability to create polished presentations and communications.
• Ability to analyze data and present insights clearly.

Responsibilities

• Develop and maintain communications promoting Business Agility initiatives and outcomes.
• Coordinate workshops, learning sessions, and engagement events with follow‑up.
• Create audience‑appropriate presentations, newsletters, and leadership updates.
• Gather, analyze, and visualize metrics on participation, adoption, and outcomes.
• Translate data and stakeholder feedback into insights and recommendations.
• Maintain calendars, plans, distribution lists, and documentation.
• Collaborate with Lending stakeholders to increase awareness and participation.
• Monitor metrics to identify trends and improvement opportunities.
• Support assessments and track progress against goals and actions.
• Partner with cross‑functional teams to reinforce transparency and customer focus.

Skills

Communications

Event coordination

Data visualization

PowerPoint

Excel

Stakeholder engagement

Virtual/hybrid work

Education

Enrolled in college or degree-seeking program

Tools

SharePoint

Teams

Power BI

Jira

Job description

Overview

Join our Lending team as a Year Round Intern supporting Business Agility through communications, events, stakeholder engagement, and metrics. In this role, you will help translate Agile and business agility concepts, progress, and outcomes into clear, engaging communications for a variety of audiences. You will support the planning and execution of learning sessions, workshops, community events, and other engagement activities; maintain communication channels and event materials; and collect, analyze, and visualize metrics that demonstrate participation, adoption, outcomes, and improvement opportunities. You will collaborate across Lending to strengthen transparency, connection, and continuous improvement while gaining hands‑on experience in communications, event coordination, data storytelling, and business agility.

• A requirement of this position is you must be currently enrolled in college level courses or a degree‑seeking program throughout the duration of the internship.

Responsibilities

• Develop and maintain communications that promote Business Agility initiatives, learning opportunities, events, progress, and outcomes across Lending
• Support the planning, coordination, execution, and follow‑up of workshops, learning sessions, communities of practice, recognition activities, and other engagement events
• Create clear, audience‑appropriate presentations, announcements, newsletters, event materials, and leadership updates
• Gather, validate, analyze, and visualize metrics related to participation, engagement, adoption, delivery, outcomes, and continuous improvement
• Translate data and stakeholder feedback into concise insights, stories, and recommendations that demonstrate the value and impact of Business Agility
• Maintain communication calendars, event schedules, distribution lists, shared sites, resource libraries, and supporting documentation
• Partner with stakeholders across Lending to collect input, coordinate logistics, identify communication needs, and increase awareness and participation
• Monitor communication and event effectiveness, identify trends and gaps, and recommend actionable improvements
• Support Business Agility assessments and track progress against established goals, measures, and improvement actions
• Collaborate with cross‑functional teams to reinforce transparency, alignment, customer focus, and continuous learning
• Perform other duties as assigned

Qualifications

• Currently pursuing a degree from an accredited college or university with an anticipated graduation date of December 2027 or later
• Strong written, verbal, and visual communication skills, with the ability to tailor messages for team members, partners, and leaders
• Interest in Business Agility, organizational change, employee engagement, communications, event management, analytics, or related disciplines
• Experience coordinating meetings, events, workshops, campaigns, or other activities involving multiple contributors and deadlines
• Ability to create polished presentations, announcements, summaries, and other communication materials
• Ability to organize, analyze, and communicate quantitative and qualitative data through metrics, charts, dashboards, and concise narratives
• Strong attention to detail, organization, follow‑through, and the ability to manage multiple priorities independently and within a team
• Strong collaboration, customer service, judgment, and problem‑solving skills
• Proficiency with Microsoft Office, particularly PowerPoint, Excel, Word, Outlook, and Teams
• Experience working and learning effectively in a virtual or hybrid environment
• Familiarity with Agile principles, continuous improvement, or change management

Desired Qualifications

• Experience with SharePoint, Teams, newsletters, intranet content, or other digital communication channels
• Familiarity with event planning, facilitation support, registration, attendance tracking, surveys, or post‑event communications
• Experience with data visualization and reporting tools, preferably Power BI and Excel
• Familiarity with task‑tracking tools such as ADO, ServiceNow, Asana, or Jira
• Experience gathering customer or stakeholder feedback and converting it into insights or improvement actions
• Familiarity with Business Agility, Agile ways of working, change adoption, or employee engagement

Hours

• Monday - Friday, 8:00AM - 4:30PM (minimum of 20-25 hours a week, based on school schedule)

Location

• 5550 Heritage Oaks Drive, Pensacola, FL 32526
• 820 Follin Lane, Vienna, VA 22180

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

• FORTUNE 100 Best Companies to Work For® 2026
• Yello and WayUp Top 100 Internship Programs 2025
• Computerworld® Best Places to Work in IT 2026
• Most Loved Workplace - America’s Top Most Loved Workplaces® 2025
• 2025 PEOPLE® Companies That Care
• Newsweek Most Trustworthy Companies in America 2026
• Military Times 2025 Best for Vets Employers
• Forbes® 2026 America's Best Large Employers
• Forbes® 2025 America's Best Employers for New Grads
• Forbes® 2025 America's Best Employers for Tech Workers
• 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
• Military.com Top Military Spouse Employers 2025
• 2026 Handshake Early Talent Award
• Newsweek America’s Greatest Workplaces for Culture, Belonging and Community 2026

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations

If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [e-mail] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.