Intern - Year Round (Application and Portfolio Management)

Navy Federal Credit Union; Pensacola (FL); On-site; USD 28,000 - 34,000; Full time

Job summary

Navy Federal Credit Union invites students to join a hands-on internship focused on technology portfolio management, data handling, and enterprise portfolio tools. You will gain exposure to timesheet data maintenance, SPM administration from a business-user perspective, and collaboration with portfolio teams.

The role emphasizes learning and growth, with opportunities to contribute to reporting, documentation, and training materials while building foundational skills in portfolio management for

Qualifications

• Pursuing undergraduate or graduate degree.
• Interest in technology, business, project/portfolio management, or information systems.
• Strong written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to work effectively as part of a team.
• Self-motivated with ownership of assigned work.
• Willingness to learn new tools, processes, and concepts.
• Comfortable with data and Microsoft Office applications (Excel, PowerPoint, Teams, Outlook).
• Ability to manage multiple assignments and meet deadlines.

Responsibilities

• Support maintenance and validation of timesheet and resource management data.
• Assist with administration and ongoing support of ServiceNow SPM for business users.
• Help maintain accurate project, portfolio, resource, and financial information in portfolio management tools.
• Review data for completeness/accuracy and identify discrepancies needing follow-up.
• Support day-to-day activities for the TF&I technology portfolio.
• Assist with basic reporting, tracking, documentation, and portfolio analysis.
• Help develop user guides, communications, process docs, and training materials.
• Support SPM users by answering questions and documenting issues.
• Participate in team meetings and collaborate with portfolio team members and business partners on tasks.
• Support special projects and process-improvement efforts as needed.

Skills

Written communication

Verbal communication

Organizational skills

Team player

Learning mindset

Data handling

Microsoft Office (Excel, PowerPoint, 1

Education

Pursuing undergraduate or graduate degree

Tools

ServiceNow

Excel

Power BI

Outlook

Teams

Job description

Overview

This role provides an opportunity to gain hands‑on experience with technology portfolio management, resource and time management, financial and project data, and enterprise portfolio management tools.

The ideal candidate does not need a technical or engineering background but should have an interest in technology, strong communication and organizational skills, and a willingness to learn.

Responsibilities

• Supporting the maintenance and validation of timesheet and resource management data.


• Assisting with the administration and ongoing support of ServiceNow Strategic Portfolio Management (SPM) from a business-user perspective.


• Helping maintain accurate project, portfolio, resource, and financial information within portfolio management tools.


• Reviewing data for completeness and accuracy and helping identify discrepancies that require follow-up.


• Supporting day‑to‑day activities associated with the TF&I technology portfolio.


• Assisting with basic reporting, tracking, documentation, and portfolio analysis.


• Helping develop user guides, communications, process documentation, and training materials.


• Supporting SPM users by answering basic questions, documenting issues, and helping identify opportunities to improve the user experience.


• Participating in team meetings and working with portfolio team members and business partners on assigned activities.


• Supporting special projects and process‑improvement efforts as needed.

Qualifications

• Currently pursuing an undergraduate or graduate degree.


• Interest in technology, business, project management, portfolio management, or information systems.


• Strong written and verbal communication skills.


• Strong organizational skills and attention to detail.


• Ability to work effectively as part of a team.


• Self‑motivated with the ability to take ownership of assigned work.


• Willingness to learn new tools, processes, and concepts.


• Comfortable working with data and Microsoft Office applications such as Excel, PowerPoint, Teams, and Outlook.


• Ability to manage multiple assignments and meet deadlines.

Desired Qualifications

• Familiarity with project or portfolio management concepts.


• Exposure to tools such as ServiceNow, Microsoft Excel, Power BI, or similar business applications.


• Interest in understanding how technology investments, projects, resources, and financials are managed within a large organization.

Hours: Monday - Friday, 8:00AM - 4:30PM (minimum of 20-25 hours a week, based on school schedule)

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* FORTUNE 100 Best Companies to Work For 2026* Yello and WayUp Top 100 Internship Programs 2025* Computerworld Best Places to Work in IT 2026* Most Loved Workplace - America's Top Most Loved Workplaces 2025* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America 2026* Military Times 2025 Best for Vets Employers* Forbes 2026 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2026 Handshake Early Talent Award* Newsweek America's Greatest Workplaces for Culture, Belonging and Community 2026From Fortune Magazine. 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [e-mail] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.