Senior Business Intelligence Analyst (Marketing preferred)

Navy Federal Credit Union; Vienna (VA); On-site; USD 110,000 - 140,000; Full time

Job summary

Navy Federal Credit Union in Vienna, VA is seeking a senior data analytics professional to transform data into actionable insights for leadership. You will build dashboards, deliver advanced reporting, and drive data-driven decisions across business units.

Ideal candidates bring 5+ years in BI/analytics, strong storytelling for executives, and proven ability to manage multiple priorities in a dynamic environment. This role emphasizes cross-team collaboration and strategic impact.

Qualifications

• 5+ years in BI, analytics, or marketing strategy; related roles accepted.
• Own complex reporting from planning to exec presentation.
• Strong attention to detail with ability to translate data into insights.
• Excellent critical thinking and problem-solving; connect findings to strategy.
• Able to manage competing priorities with limited oversight.
• Comfortable operating in ambiguity and changing priorities.
• Collaborates across teams and builds stakeholder relationships.
• Excellent storytelling and executive communication with leaders.
• Experience developing KPIs and measurement frameworks.

Responsibilities

• Collect, aggregate, and analyze data from multiple sources to drive insights.
• Identify trends and prepare reports and data visualizations to support decisions.
• Develop and manage advanced reporting, dashboards, and BI solutions.
• Produce actionable reports showing KPIs and root-cause analysis.
• Forecast costs, risks, and profits for new initiatives using data.
• Communicate findings to stakeholders and advise on strategy.
• Provide reporting solutions and respond to ad-hoc requests.
• Create specs for reports based on data elements and business needs.
• Collaborate with team members and subject matter experts on projects.
• Lead small projects and initiatives.

Skills

BI Analytics

Data Visualization

Executive Communication

KPI Development

Stakeholder Management

Problem Solving

Prioritization

Job description

Overview

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Support business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to leadership via dashboards and reports. Analyze business problems and issues using business intelligence tools that incorporate data from internal and external sources. Work under minimal supervision and use complete understanding of business needs and objectives to make recommendations that have impact on the achievement of operational goals. Advanced skill set and proficiency with procedures and analysis techniques.

Responsibilities

• Collect, aggregate, and analyze data from multiple sources, including structured and unstructured data sets, to drive insights into business performance


• Identify, analyze, and interpret trends or patterns and prepare ongoing reports and data visualizations in order to support business decisions


• Develop, maintain, and manage advanced reporting, dashboards, and BI solutions


• Produce actionable reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems


• Use analytics and metrics to improve processes and provide data-driven forecasts of potential costs, risks, and profits of new business initiatives


• Communicate findings and insight to stakeholders and provide business strategy recommendations for optimizing business performance


• Provide reporting solutions and respond to ad-hoc report requests within the business area


• Create specifications for reports and analysis based on business needs and required or available data elements


• Build working relationships with team members and subject matter experts


• Lead small projects and initiatives

Qualifications

• 5+ years of experience in business intelligence, analytics, or marketing strategy; marketing or adjacent business-unit experience preferred


• Demonstrated ability to independently own complex reporting and analytics deliverables from planning through executive presentation


• Strong attention to detail with the ability to synthesize complex data into clear, actionable insights and recommendations


• Strong critical thinking and problem-solving skills; able to identify the "so what" behind the data and connect findings to business strategy


• Ability to manage competing priorities, establish timelines, and drive deliverables forward with limited oversight


• Comfortable operating in ambiguity and adapting to shifting priorities, business needs, and reporting requirements


• Ability to partner across teams, coordinate inputs from multiple stakeholders, and build strong working relationships with strategists and business partners


• Strong executive communication and storytelling skills, including presenting complex analyses and large-scale reports to senior leaders


• Experience developing KPIs, goals, and measurement frameworks and translating results into actionable recommendations

Additional Information

Hours

• Monday - Friday, 8:00AM - 4:30PM

Location

• 820 Follin Lane, Vienna, VA 22180


• 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* FORTUNE 100 Best Companies to Work For 2026* Yello and WayUp Top 100 Internship Programs 2025* Computerworld Best Places to Work in IT 2026* Most Loved Workplace - America's Top Most Loved Workplaces 2025* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America 2026* Military Times 2025 Best for Vets Employers* Forbes 2026 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2026 Handshake Early Talent Award* Newsweek America's Greatest Workplaces for Culture, Belonging and Community 2026From Fortune Magazine. 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations

If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at or by calling . This team cannot provide any information on job postings or application status.

Disclaimers

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams

Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.