Intern - Technical Customer Management, AI

Micron; Longmont (CO); On-site; USD 52,000 - 90,000; Full time

Job summary

Micron Technology is seeking an intern for the Core Data Center Business Unit (CDBU) Technical Customer Management team. You will analyze workflows and implement AI-enabled analytics to improve efficiency and visibility, while building dashboards and reports for qualification schedules and risks.

The role involves collaborating with cross-functional teams, developing pilot AI and automation tools, and documenting business impact with metrics and executive reports.

Qualifications

• Currently pursuing a Bachelor's, Master's, or advanced degree in Computer Science, Data Science, Information Systems, Engineering, Business Analytics, or a related field.
• Demonstrated analytical and problem-solving skills with experience interpreting data and developing actionable recommendations.
• Experience with reporting, data analysis, process improvement, automation, or operational excellence initiatives through academic, internship, or project work.
• Strong written and verbal communication skills with the ability to work effectively across technical and business teams.
• Familiarity with AI, Artificial Intelligence, or AI-Assisted tools used for business analysis, process optimization, reporting, or productivity improvements.

Responsibilities

• Analyze Technical Customer Management workflows and find opportunities to improve efficiency, visibility, decision-making, and execution through AI-Enabled solutions, analytics, and automation.
• Develop and support pilot implementations of Artificial Intelligence, automation, reporting, and digital tools that enhance customer qualification execution, milestone tracking, risk management, and operational effectiveness.
• Build dashboards, reports, and business insights that provide access to customer qualification schedules, risks, operational metrics, and key business priorities.
• Collaborate with Technical Customer Managers and multi-functional collaborators to streamline processes, improve information flow, and accelerate data-driven business decisions using AI-Assisted methodologies.
• Measure, communicate, and document business impact through operational metrics, adoption tracking, executive reporting, reusable workflows, training materials, and established guidelines.

Skills

Analytical skills

Problem solving

Communication

Data analysis

AI familiarity

Education

Bachelor's or Master's in CS/DS/IS/Engineering/Analytics

Advanced degree (Master's)

Tools

Power BI

SQL

Python

Microsoft Copilot

Job description

Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The Core Data Center Business Unit (CDBU) enables leading cloud, enterprise, OEM, and hyperscale customers through powerful technologies in memory and storage developed to power data center, AI, and high-performance computing workloads. The Technical Customer Management (TCM) team works across engineering, product management, business operations, sales, and customer-facing organizations to support product qualifications, improve operational execution, and deliver exceptional customer experiences. The CDBU Technical Customer Management Intern will support initiatives focused on improving business processes, operational efficiency, and customer qualification execution through Artificial Intelligence, analytics, automation, and digital technologies. This role offers the opportunity to work with Technical Customer Managers and multi-functional collaborators to develop scalable solutions. It also aims to improve access to qualification programs and promote adoption of standard methodologies across the global organization. The intern will gain hands-on experience applying AI-Assisted methodologies to real-world business challenges while delivering measurable business impact.

Responsibilities

• Analyze Technical Customer Management workflows and find opportunities to improve efficiency, visibility, decision-making, and execution through AI-Enabled solutions, analytics, and automation.
• Develop and support pilot implementations of Artificial Intelligence, automation, reporting, and digital tools that enhance customer qualification execution, milestone tracking, risk management, and operational effectiveness.
• Build dashboards, reports, and business insights that provide access to customer qualification schedules, risks, operational metrics, and key business priorities.
• Collaborate with Technical Customer Managers and multi-functional collaborators to streamline processes, improve information flow, and accelerate data-driven business decisions using AI-Assisted methodologies.
• Measure, communicate, and document business impact through operational metrics, adoption tracking, executive reporting, reusable workflows, training materials, and established guidelines.

Minimum Qualifications

• Currently pursuing a Bachelor's, Master's, or advanced degree in Computer Science, Data Science, Information Systems, Engineering, Business Analytics, or a related field.
• Demonstrated analytical and problem-solving skills with experience interpreting data and developing actionable recommendations.
• Experience with reporting, data analysis, process improvement, automation, or operational excellence initiatives through academic, internship, or project work.
• Strong written and verbal communication skills with the ability to work effectively across technical and business teams.
• Familiarity with AI, Artificial Intelligence, or AI-Assisted tools used for business analysis, process optimization, reporting, or productivity improvements.

Preferred Qualifications

• Experience with Power BI, SQL, Python, Microsoft Copilot, or similar analytics and automation tools.
• Knowledge of dashboard development, business intelligence reporting, operational metrics, or workflow optimization.
• Exposure to customer qualification, product enablement, program management, or technology-focused business operations.
• Experience Applying AI or Leveraging AI to improve efficiency, automate workflows, generate insights, or support business decision-making.
• Demonstrated ability to influence outcomes, manage multiple priorities, and collaborate effectively with geographically distributed stakeholders.

Salary & Benefits

The US base salary range that Micron Technology estimates it could pay for this full-time position is: $38.50 - $65.00 an hour. Additional compensation may include benefits, bonuses and equity. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target base pay for new hire salaries of the position across all US locations. Within the range, individual pay is determined by work location and additional job-related factors, including knowledge, skills, experience, tenure and relevant education or training. The pay scale is subject to change depending on business needs. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits.

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

US Sites Only

To request assistance with the application process and/or for reasonable accommodations, please contact Micron's People Organization at [e-mail] or 1-800-336-8918 (select option #3).

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.

AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.

Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.