Intern, Site Testing

Sephora; Oregon; Hybrid; USD 31,000 - 44,000; Full time

Job summary

Sephora is offering a 10-week Intern, Testing & Functionality program designed for early career professionals. The internship emphasizes hands-on learning, personal and professional networking, and contributing to projects that impact Sephora.com and mobile experiences.

As part of the Digital Client Experience team, you will help generate ideas, draft briefs for A/B tests, and support ongoing site and app improvements.

Qualifications

• Interest in ecommerce, digital client experience, and client behavior.
• Excellent attention to detail and ability to write complete briefs.
• Curiosity for brainstorming test concepts that drive engagement and conversions.
• Strong problem-solving with data; familiarity with web analytics is a plus.
• Interpersonal and communication skills across teams.
• Open-minded, adaptable, collaborative; UX research exposure is a plus.

Responsibilities

• Collaborate with cross-functional partners to support the Digital Client Experience team's vision, goals, and execution of A/B tests.
• Assist with A/B test idea generation and develop briefs for Sephora.com and the iOS/Android apps.
• Provide project management by coordinating touchpoints, documenting recaps, and following up on actions.
• Partner with the Functionality & Testing team and leadership to explore future site experiences and build business cases.
• Gather industry trends, competitive insights, and new opportunities to inform team discussions.

Skills

Ecommerce interest

Attention to detail

A/B testing ideas

Data analytics

Communication skills

Cross-functional teamwork

Job description

Job ID: 298127

Location Name: FSC REMOTE SF/NY/DC -173(USA_0173)

Address: FSC, Remote, Remote REMOTE, United States (US)

Job Type: Full Time

Position Type: Intern/Trainee

Job Function: Internship

Work Location: Remote

Your safety matters to us

All official Sephora US recruitment emails will come from a @sephora.com email address. We will never interview via text, ask you to download unfamiliar software, or request sensitive personal information such as your SSN or banking details via email, phone, or text. Learn more about Sephora on our official careers site inside-sephora.com, and search for verified US roles at join.sephora.com.

Belong to Something Beautiful

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.

The opportunity:

Sephora Internships provide an inclusive and comprehensive experience that equips young professionals with the tools needed to align their passions with work. The 10-week internship program develops early career professionals by providing interns with hand‑on learning, personal and professional networking opportunities, and the ability to work on projects that directly impact the business.

Program details:

2027 Program dates:

• June 14 - August 20, 2027
• Working hours: 36 hrs/week, Monday - Friday, PST
• July 6 - July 9, 2027: Intern Optional Summer Shutdown

Position title: Intern, Testing & Functionality

Your role at Sephora...

As the Intern, Testing & Functionality, you will support the Digital Client Experience team by contributing to idea generation and brief development for A/B tests across Sephora.com and Sephora's iOS and Android apps. You will also help refine team systems and support the delivery of site and app experience improvements.

What you will accomplish:

• Collaborate with cross-functional partners to support the Digital Client Experience team's vision, goals, and execution of A/B tests.
• Assist with A/B test idea generation and develop clear, complete briefs for Sephora.com and the iOS and Android apps.
• Provide project management support by coordinating cross-functional touchpoints, documenting recaps, and following up on next actions.
• Partner with the Functionality & Testing team and leadership to explore future site experiences and help build business cases for potential projects.
• Gather industry trends, competitive insights, and new opportunities to inform team discussions and recommendations.
• Demonstrate our Sephora values: Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative.

Qualifications & experience:

• Strong interest in ecommerce, digital client experience, and client behavior.
• Excellent attention to detail, with the ability to create complete and accurate briefs.
• Curiosity and enthusiasm for brainstorming test concepts that support client engagement and site conversion.
• Strong problem‑solving skills and the ability to draw conclusions and recommend actions based on data; experience with web analytics is a plus.
• Effective interpersonal and communication skills, with the ability to build relationships across teams and organizational levels.
• Open‑minded, adaptable, and collaborative, with the ability to work through ambiguity and follow through with a sense of urgency; experience partnering with UX designers or researchers is a plus.

Eligibility requirements:

• Graduating in 2027 or 2028 (undergraduate or graduate degree)
• Work schedule must align with 9-5PM, Pacific Standard Time
• Must permanently reside and work in the U.S.
• Must be open to relocating to the San Francisco Bay Area upon graduation for consideration for full‑time hybrid positions*
• Available from June 14 - August 20, 2027

What You’ll Get:

• The target hourly pay for this position is $27.00 - $27.00. The actual hourly pay offered depends on various factors, which may include, as applicable, the individual applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.
• Caring Community. You’ll collaborate with teammates who are equally passionate about innovating and driving the industry forward – together, united in beauty.
• Fulfilling Path. Your career transformation starts here, with opportunities that will challenge, stretch and develop your skills.
• Meaningful Work. As you make an impact on beauty, you’ll feel and see the positive change (consumer, industry, and social) that your individual voice is a part of.

Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation ta applicants with disabilities or other medical conditions.

Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Join Us and Belong to Something Beautiful