Intern - Project Management - Facilities

Nelnet, Inc.; Oklahoma; On-site; USD 20,664 - 30,307; Full time

Job summary

Nelnet, Inc. in Oklahoma is offering a Facilities Intern – Project Management and Construction to support planning, tracking, and coordinating construction, renovation, and workspace improvement projects while gaining hands-on experience in facilities operations.

You will document timelines, manage vendor information, and help ensure safe, functional work environments, with mentorship and intern-specific programming.

Qualifications

• Current enrollment in a college, university, technical school, or related education program.
• Preferred fields include construction management, project management, architecture, engineering, facilities management, business administration, operations, or a related field.
• Strong organizational skills with the ability to manage multiple tasks, deadlines, and follow‑ups.
• Effective written and verbal communication skills.
• Basic proficiency with Microsoft Office tools, including Outlook, Excel, Word, PowerPoint, and Teams.
• Ability to work independently while also collaborating effectively with the Facilities team and project stakeholders.
• Ability to maintain confidentiality and exercise sound judgment when working with business, project, building, vendor, or associate information.
• Interest in learning construction coordination, workplace planning, vendor management, and corporate Facilities operations.

Responsibilities

• Assist Facilities leadership with planning, tracking, and coordinating construction, renovation, office move, furniture, seating, and workspace improvement projects.
• Maintain project documentation, including timelines, meeting notes, action items, status updates, vendor information, budget details, floor plans, punch lists, and closeout items.
• Support project communication by preparing updates, organizing follow‑ups, documenting decisions, and helping ensure stakeholders have accurate and timely information.
• Participate in project walks, site visits, inspections, and workspace reviews to document progress, identify open items, and elevate concerns to the Facilities team.
• Assist with coordinating vendors, contractors, building management, internal business partners, and associates to support project schedules and completion of work.
• Track project tasks using Microsoft Planner, Excel, Outlook, Teams, SharePoint, ServiceNow, or other approved department systems.
• Support Facilities ticket follow‑up when requests are related to active projects, office readiness, maintenance needs, or associate workspace impacts.
• Assist with ordering, tracking, and organizing project materials, furniture, supplies, signage, and equipment.
• Help ensure completed project areas are clean, safe, organized, functional, and ready for associate use.
• Complete additional project, construction, and Facilities support tasks as assigned.

Skills

Project coordination

Planning & organization

Communication

Customer focus

Attention to detail

Problem solving

Accountability

Adaptability

Collaboration

Professionalism

Safety awareness

Education

College/university/technical school enrollment

Tools

Microsoft Planner

Excel

Outlook

PowerPoint

Teams

SharePoint

ServiceNow

Job description

Our Vision: We make dreams possible. Yes, we’re a student loan servicer. We’re also a technology company, idea incubator, start-up accelerator, and K-12 and higher education expert. At Nelnet, we’re so much more than what you think—and we’re just getting started. So, no matter what you want to do in life—build codes or build brands—we’re the best place to do it. Join Nelnet as an intern and do real work that matters to our business. All Nelnet interns receive one-on-one mentorship, competitive pay, casual dress, flexible schedule, intern‑specific programming, and meaningful work experience. Apply to one of our internships today. Your career awaits.

The Facilities Intern – Project Management and Construction will support Nelnet’s Facilities team by assisting with construction‑related projects, office renovation efforts, workspace updates, vendor coordination, documentation, and project tracking. This internship is designed for a college student interested in facilities management, construction management, architecture, engineering, business operations, or project coordination. The intern will gain hands‑on experience supporting real Facilities projects that help maintain safe, functional, professional, and associate‑focused work environments.

Primary Responsibilities

• Assist Facilities leadership with planning, tracking, and coordinating construction, renovation, office move, furniture, seating, and workspace improvement projects.
• Maintain project documentation, including timelines, meeting notes, action items, status updates, vendor information, budget details, floor plans, punch lists, and closeout items.
• Support project communication by preparing updates, organizing follow‑ups, documenting decisions, and helping ensure stakeholders have accurate and timely information.
• Participate in project walks, site visits, inspections, and workspace reviews to document progress, identify open items, and elevate concerns to the appropriate Facilities team member.
• Assist with coordinating vendors, contractors, building management, internal business partners, and associates to support project schedules and completion of work.
• Track project tasks using tools such as Microsoft Planner, Excel, Outlook, Teams, SharePoint, ServiceNow, or other approved department systems.
• Support Facilities ticket follow‑up when requests are related to active projects, office readiness, maintenance needs, or associate workspace impacts.
• Assist with ordering, tracking, and organizing project materials, furniture, supplies, signage, and equipment.
• Help ensure completed project areas are clean, safe, organized, functional, and ready for associate use.
• Complete additional project, construction, and Facilities support tasks as assigned.

Learning Opportunities

• Exposure to corporate facilities management, workplace planning, construction coordination, and project lifecycle activities.
• Experience supporting cross‑functional projects from planning through completion.
• Hands‑on practice with project documentation, task tracking, meeting follow‑up, and stakeholder communication.
• Understanding of how Facilities partners with business teams, vendors, contractors, and building management.
• Opportunities to observe construction walkthroughs, office readiness activities, furniture coordination, and post‑project follow‑up.

Qualifications

• Current enrollment in a college, university, technical school, or related education program.
• Preferred fields of study include construction management, project management, architecture, engineering, facilities management, business administration, operations, or a related field.
• Strong organizational skills with the ability to manage multiple tasks, deadlines, and follow‑ups.
• Effective written and verbal communication skills.
• Basic proficiency with Microsoft Office tools, including Outlook, Excel, Word, PowerPoint, and Teams.
• Ability to work independently while also collaborating effectively with the Facilities team and project stakeholders.
• Ability to maintain confidentiality and exercise sound judgment when working with business, project, building, vendor, or associate information.
• Interest in learning construction coordination, workplace planning, vendor management, and corporate Facilities operations.

Preferred Skills and Experience

• Experience with class projects, internships, part‑time work, or volunteer roles involving project coordination, construction, maintenance, design, operations, or customer service.
• Ability to read or interpret basic floor plans, construction drawings, seating charts, layouts, or project schedules.
• Comfort learning new software systems used for project tracking, service requests, documentation, and communication.
• Strong attention to detail and ability to document information clearly and accurately.
• Interest in continuous improvement, process organization, space utilization, and workplace experience.

Competencies

• Project coordination
• Planning and organization
• Communication
• Customer focus
• Attention to detail
• Problem solving
• Accountability
• Adaptability
• Collaboration
• Professionalism
• Safety awareness

Use of Artificial Intelligence in Hiring

We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre‑Use Notice: Automated Tools in Hiring.

Nelnet is a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K‑12 and higher education expert (and that’s just a shortlist). For over 40 years, we’ve been serving our customers, associates, and communities to make dreams possible.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed.

As an equal opportunity employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law.

We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402‑486‑5725 or [e-mail].

Nelnet is a drug free and tobacco free workplace.

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