INTERN OR CO-OP - Information Technology

First Quality Tissue, SE, LLC; Anderson (SC); On-site; USD 25,000 - 30,000; Full time

Job summary

First Quality Tissue SE in Anderson, SC is offering an Information Technology Co-Op designed to develop practical IT skills and professional communication. You will support end-user technologies, assist with desktop issues, and participate in project work across a distributed workforce.

The role emphasizes hands-on training in Windows environments, Microsoft Office proficiency, and security awareness while you pursue a BS in Computer Science.

Qualifications

• Pursuing a Bachelor’s degree in Computer Science with a minimum 2.8 GPA.
• Proficiency in Microsoft Office and Windows.
• Commitment to data privacy and security training.

Responsibilities

• Assisting employees with IT issues and providing desktop support for a distributed workforce.
• Installing and upgrading hardware and software for end-user systems.
• Prioritizing and troubleshooting user-reported issues and escalating when needed.
• Maintaining IT consumables inventory.
• Assisting IT team with research and special projects.
• Creating a positive, satisfying customer support experience.

Skills

Microsoft Office

Windows

Education

Bachelor's degree in Computer Science (in progress)

Job description

Job Title:

Information Technology Co-Op Location: Anderson, SC (First Quality Tissue SE) Mentor: IT Operating Unit Lead

Job Purpose:

We will prepare you for an exciting manufacturing and technical career! FQT will develop your strong technical skills, refine your communication and analytical skills, and you will have the opportunity to work with a diverse group of people. The Information Technology Co-Op position will provide valuable experience in implementing and troubleshooting end-user technology. The IT department provides technology development and project management support while managing day-to-day operations ensuring all networks and infrastructure are secure and functioning properly.

Job Responsibilities:

• Assisting employees with all IT related issues and providing desktop support across a distributed workforce.
• Installing and upgrading hardware and software and providing complete assistance while configuring hardware, software, and peripherals of the end-user systems.
• Correctly prioritizing and troubleshooting issues reported by users for timely resolution, escalating to management/outside vendors when required.
• Maintaining inventory for IT related consumables.
• Assisting IT team with research and special projects.
• Create a positive, satisfying customer support experience.

Experience / Skills:

The ideal candidate will be working toward a Bachelor’s degree in Computer Science, with a minimum 2.8 GPA. Proficiency in Microsoft Office and Windows. First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.

First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.

Founded over 35 years ago, First Quality is a family-owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada, the companies within the First Quality group produce high-quality personal care and household products for large retailers and healthcare organizations. Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions. In addition, we manufacture certain raw materials and components used in the manufacturing of these products, including flexible print and packaging solutions. Guided by our values of humility, unity, and integrity, we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality, you’ll find a collaborative environment focused on continuous learning, professional development, and our mission to Make Things Better.