Intern Ops Data Product & Anlytcs (Summer 2027)

United Airlines; Chicago (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

medical

dental

vision

life

accident & disability

parental leave

employee assistance program

commuter

paid holidays

paid time off

401(k)

flight privileges

Job summary

United Airlines is seeking an Operations Data & Analytics Intern to turn raw airline data into actionable insights across Airport Ops, Tech Ops, and Customer Ops. You\'ll work on large datasets, help build data products, and gain hands-on experience in a world-leading airline environment.

This internship focuses on skill development and may not convert to full-time. Based in Chicago, you will collaborate with cross-functional teams, document workflows, and learn how analytics drives decisions

Qualifications

• Current student pursuing a degree in Computer Science, Engineering, Business Analytics, or a related field.
• Strong analytical toolkit with SQL and/or Python experience (Databricks or Redshift exposure is a plus).
• Ability to explain findings clearly to both technical experts and business leaders.
• Natural curiosity, initiative, and a drive to dig into complex data challenges that have a real operational impact.

Responsibilities

• Build & Validate – Support the development and testing of operational data modules that power data products used by frontline employees and leaders.
• Streamline the Process – Help document, refine, and automate SQL, Python, and Databricks workflows to make analysis repeatable and scalable.
• Bridge Business & Analytics – Collaborate with cross-functional teams to turn operational questions into actionable insights, exploring flight, customer, and operational data to find trends, outliers, and opportunities for performance improvement.

Skills

SQL

Python

Tools

Databricks

Redshift

Job description

Description

At United, we offer internships, co-ops, and full-time opportunities for early career professionals. In any role, you’re a key member of our team, contributing to real projects that help move the business forward while gaining hands‑on experience, growing your professional skill set, and connecting with industry leaders. You’ll also have a chance to build community through our employee‑run Business Resource Groups, participate in industry conferences, and enjoy unlimited standby travel anywhere we fly.

As an Operations Data & Analytics Intern, you’ll be part of Operations Products team that turns raw airline data into real‑world impact. From flight performance to customer experience, you’ll dive into massive datasets, sharpen data products, and uncover insights that drive decision‑making across Airport Ops, Tech Ops, Customer Ops, and more. This is a hands‑on role where you’ll gain exposure to large‑scale airline data, learning how analytics keeps one of the world’s largest airlines moving.

This internship is designed solely to provide you with skill development and valuable work experience. This role will likely not convert to a full‑time position at United at the conclusion of the internship.

Responsibilities

• Build & Validate – Support the development and testing of operational data modules that power data products used by frontline employees and leaders.
• Streamline the Process – Help document, refine, and automate SQL, Python, and Databricks workflows to make analysis repeatable and scalable.
• Bridge Business & Analytics – Collaborate with cross‑functional teams to turn operational questions into actionable insights, exploring flight, customer, and operational data to find trends, outliers, and opportunities for performance improvement.

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Current student pursuing a degree in Computer Science, Engineering, Business Analytics, or a related field.
• Strong analytical toolkit with SQL and/or Pythonexperience (Databricks or Redshift exposure is a plus).
• Ability to explain findings clearly to both technical experts and business leaders.
• Natural curiosity, initiative, and a drive to dig into complex data challenges that have a real operational impact.

Preferred Qualifications:

Demonstrated understanding of the capabilities and limitations of generative AI tools and the ability to leverage AI effectively to support research, analysis, content creation, and problem-solving. Applies critical thinking to validate AI-generated outputs while adhering to organizational policies related to responsible AI use, data privacy, and security.

Posting dates: September 1, 2026 through September 15, 2026

The starting rate for this role is $20.00.

The base salary range/hourly rate listed is dependent on job‑related, non‑discriminatory factors such as experience, education and skills. This position may also be eligible for bonus and/or long‑term incentive compensation awards.

You may be eligible for the following competitive benefits:

• medical
• dental
• vision
• life
• accident & disability
• parental leave
• employee assistance program
• commuter
• paid holidays
• paid time off
• 401(k)
• flight privileges

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact [e-mail]