Intern - Tech Ops Analytics & Business Intelligence (Summer 2027)

United Airlines; Chicago (IL); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Flight privileges

Job summary

United Airlines is offering paid internships with opportunities to turn data into insights that drive decisions in maintenance planning, supply chain, and operations. You'll collaborate with analytics and cross-functional teams to build dashboards and tell data-driven stories, while gaining exposure to a global airline network and valuable benefits.

The role emphasizes curiosity, strong communication, and the ability to learn independently in a fast-paced environment, with competitive benefits

Qualifications

• Must be legally authorized to work in the United States without sponsorship.
• Experience with SQL, Python, or similar data tools.
• Ability to visualize data and tell a story.
• Excellent communication and presentation skills.
• Comfort with ambiguity and independent learning.

Responsibilities

• Turn data into information and information into insights to drive business decisions across departments.
• Collaborate with cross-functional teams to identify analytical opportunities.
• Create visuals and dashboards to support operations, maintenance, and planning.
• Assist with analytics initiatives and data quality improvements.

Skills

Data visualization

SQL & Python

Analytical thinking

Storytelling with data

US work authorization

Interview process

Punctual attendance

Communication skills

Ambiguity tolerance

Autonomous learning

Tools

PowerBI

Job description

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our internships are paid, and course credit hours may be considered depending on university’s guidelines. Internships include a competitive benefits package sought at keeping you happy, healthy and well-traveled. From mentorship opportunities to benefits like medical insurance and privileges like space available travel, United is truly a one-of-a-kind internship experience. Are you ready to travel the world?

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

The Technical Operations Analytics team is looking for a passionate Analyst to turn data into information and information into insights to drive business decisions. The group strives to get the right work done on the right aircraft at the right location at the right time. To do this, we partner with business experts to pursue analytical opportunities within maintenance planning, supply chain, aircraft engineering, maintenance execution, and maintenance programs, among other areas. We are seeking creative, driven, and detail-oriented individuals who enjoy tackling complex problems quantitatively. Individuals who have a desire to improve the performance of United's fleet and maintenance operation are encouraged to apply.

Applications accepted from September 1, 2026, through September 15, 2026

Qualifications

• Understanding of data visualization standard processes
• Intellectual curiosity for working with data
• Query, transform and model data in a quantitative analysis software package or language (SQL, Python, etc.)
• Visualize data relevantly to tell a story
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is a crucial function of the position
• Experience with PowerBI or other data visualization tools
• Work autonomously to learn from subject matter authorities, identify gaps in data, and generate quantitative solutions to problems
• Excellent communication and presentation skills Comfort with ambiguity

Preferred Qualifications:

• Demonstrated understanding of the capabilities and limitations of generative AI tools and the ability to leverage AI effectively to support research, analysis, content creation, and problem-solving. Applies critical thinking to validate AI-generated outputs while adhering to organizational policies related to responsible AI use, data privacy, and security.

The starting rate for this role is $20.00.

The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education and skills. This position may also be eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact [e-mail]