Intern, Multifamily

Harbor Group International; Miami (FL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical plans

401(k) Plan

PTO & Holidays

Parental Leave

Tuition Reimbursement

Apartment Discount

Volunteer Opportunities

Wellness Program

Job summary

Harbor Group Management Company is seeking motivated interns for a 10-week Multi-Family Property internship. The program includes furnished housing at a designated property, travel coverage for internship events, and exposure to roles such as Regional Manager, Property Manager, and Maintenance Technician.

You will assist in leasing, follow up with residents, and learn lease management while shadowing leasing staff and supporting the 2027 Capstone Project.

Qualifications

• Enrolled in a 4-year accredited Property Management/Real Estate/Marketing or similar program.
• 1 year of customer service experience.
• Proficient computer skills.
• Excellent communication skills, both verbal and written.
• Open to rising Juniors or Seniors.

Responsibilities

• Assist in leasing apartments and input traffic numbers daily.
• Follow up with prospective residents within 24 hours, and again within 48 hours as needed.
• Assist with move-in inspections and leasing paperwork.
• Input prospect and resident data in Yardi.
• Ensure compliance with Fair Housing and occupancy guidelines.
• Assist in planning resident events and maintain curb appeal on property.

Skills

Customer service

Communication skills

Proficient with computers

Education

4-year accredited Property Management/Real Estate/Marketing program

Job description

Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.

Intern – Multi-Family Property

Job Title: Intern – Multi-Family Property

JOB SUMMARY

The internship program is for 10 weeks and is held at multiple locations around the United States. Throughout this period, you will have the exciting opportunity to live in a fully furnished apartment at the specified property, with all rent and utility expenses covered. Additionally, you will participate in internship events at our headquarters, with travel expenses fully covered. As an intern, you’ll gain valuable experience by immersing yourself in the daily routines of key roles, including the Regional Manager, Property Manager, Assistant Property Manager, Maintenance Supervisor, and Maintenance Technician. Working under the guidance of the property manager, you will acquire essential skills for resident interactions, shadow the leasing staff, and participate in tours with potential prospects. Furthermore, you will actively contribute to the 2027 Capstone Project.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist in leasing apartments, maintaining a list of available apartments, responding to telephone inquiries, qualifying prospects, showing apartments, preparing all move-in paperwork, and accurately inputting traffic numbers daily.
• Participate in follow-up with prospective residents through telephone calls within 24 hours, follow-up cards within 48 hours, and repetition of same, if necessary.
• Assist with inspecting the apartment with the new resident, filling out move-in inspection forms, and reviewing all leasing paperwork and property rules.
• Obtain knowledge in the management of renewals, tracking lease expirations, recording notices to vacate and interviewing residents for reasons, and preparing lease expiration letters and renewal leases.
• Participate in collecting, accurately processing, and reporting receipt of application fees, security deposits, rents, and other fees.
• Assist in accurately entering all prospect and resident data in Yardi.
• Obtain knowledge to comply with all Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property-specific guidelines and occupancy standards.
• Assist in planning and preparation of resident functions.
• Participate in walking the property for curb appeal and overall property appearance.
• Obtain knowledge in recording and acting on resident service requests, ensuring excellent customer service with same day or maximum 24-hour follow-up.
• Assist in answering the phone and communicating courteously and professionally with all customers.
• Be the example and take accountability for all your actions. Know and adhere to the Company’s mission, vision, values, and policies.
• Maintain professional dress and conduct at all times.
• Keep files, desk, and leasing area organized.
• Perform other duties as required.

QUALIFICATIONS

• Enrolled in 4-year accredited Property Management/Real Estate/Marketing or similar Program
• 1-year customer service work experience
• Proficient computer skills
• Excellent communication skills, both verbal and written
• Open to rising Juniors or Seniors

WHAT WE OFFER

• To work in a fast-paced environment where sharing your opinions is encouraged
• To learn about the different facets of a real estate and investment company
• To be exposed to learnings and experiences that facilitate professional growth
• To be challenged and grow during the 10-week program
• To have access to not only your manager but also the Sr. Leadership Team of Harbor Group

WHAT WE OFFER

• Competitive Salaries & Bonuses
• Medical, Dental & Vision Plans
• 401(k) Plan with Employer Matching Contributions
• Paid Time Off (PTO) & 10+ Paid Holidays
• Paid Parental Leave
• Paid Birthday Off (Multifamily)
• Flexible Spending Accounts
• Company-Paid Long-Term Disability
• Company-Paid Life Insurance
• Short-Term Disability
• Health Savings Account with Employer Contributions
• Pre-Tax Commuter Benefit (Corporate)
• Wellness Perks
• FinFit Financial Wellness Program
• Legal Resources
• Employee Apartment Discount
• Employee Referral Program
• Employee Assistance Program
• Tuition Reimbursement
• Insta Pay Eligible
• Volunteer & Community Service Opportunities
• Employee Recognition & Awards

Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria.

Veteran Friendly

This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.

Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.