Intern - Instructional Design and Training Development - Starting Spring 2027
Nelnet, Inc.
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Benefits offered by this job
Job summary
CampusGuard, a Nelnet division, is seeking a motivated instructional design intern to assist in creating and maintaining cybersecurity, privacy, and compliance training materials. You will work with designers, product leaders, and compliance professionals through the full design lifecycle.
The internship offers mentorship, real-world portfolio work, and exposure to SaaS-based training solutions. Applicants should be pursuing a relevant degree and demonstrate strong communication and
Qualifications
- Currently pursuing a degree in Instructional Design, Educational Technology, Curriculum & Instruction, Communications, Graphic Design, Marketing or a related field.
- Strong written and verbal communication skills.
- Attention to detail and accuracy.
- Creative problem-solving abilities.
- Ability to manage multiple tasks and deadlines.
- Interest in technology and learning.
Responsibilities
- Assist with development of online learning modules and microlearning content.
- Create storyboards and instructional content outlines.
- Design learner interactions, knowledge checks, and assessments.
- Update existing training materials based on regulatory and industry changes.
- Support annual maintenance and review of course content.
- Create graphics, visual assets, infographics, and supporting materials.
- Assist with video production and narration coordination.
- Develop course elements using instructional development tools.
- Help maintain design standards and content consistency across the training library.
- Support SCORM course packaging and testing.
- Validate course functionality across various delivery environments.
- Participate in user acceptance testing and quality assurance reviews.
- Review training materials for accessibility compliance.
- Support WCAG and VPAT-related accessibility initiatives.
- Test course navigation, usability, and learner experience.
- Recommend enhancements to improve learner engagement and effectiveness.
- Research emerging trends in cybersecurity awareness training, instructional design, e-learning technologies, AI in learning, and adult learning strategies.
- Help identify innovative ways to improve learner engagement and training outcomes.
- Learn how SaaS-based training solutions are developed and managed.
- Participate in product discussions involving CampusGuard Online Training.
- Gain exposure to compliance frameworks such as PCIDSS, HIPAA, FERPA, GLBA, etc.
Skills
Education
Tools
Job description
Our Vision: We make dreams possible. Yes, we’re a student loan servicer. We’re also a technology company, idea incubator, start-up accelerator, and K‑12 and higher education expert. At Nelnet, we’re so much more than what you think—and we’re just getting started. So, no matter what you want to do in life—build codes or build brands—we’re the best place to do it.
Join Nelnet as an intern and do real work that matters to our business. All Nelnet interns receive one‑on‑one mentorship, competitive pay, casual dress, flexible schedule, intern‑specific programming, and meaningful work experience.
This internship provides a unique opportunity to gain real‑world experience developing online learning content for thousands of end users across colleges, universities, healthcare organizations, and other customers. The selected candidate will work alongside instructional designers, product leaders, cybersecurity experts, and compliance professionals to develop engaging online training experiences. The intern will participate in the full instructional design lifecycle, from content planning and storyboard creation through multimedia development, accessibility validation, quality assurance, and course deployment.
- Assist with development of online learning modules and microlearning content
- Create storyboards and instructional content outlines
- Design learner interactions, knowledge checks, and assessments
- Update existing training materials based on regulatory and industry changes
- Support annual maintenance and review of course content
- Create graphics, visual assets, infographics, and supporting materials
- Assist with video production and narration coordination
- Develop course elements using instructional development tools
- Help maintain design standards and content consistency across the training library
- Support SCORM course packaging and testing
- Validate course functionality across various delivery environments
- Participate in user acceptance testing and quality assurance reviews
- Review training materials for accessibility compliance
- Support WCAG and VPAT‑related accessibility initiatives
- Test course navigation, usability, and learner experience
- Recommend enhancements to improve learner engagement and effectiveness
- Research emerging trends in: Cybersecurity awareness training
- Instructional design
- E‑learning technologies
- Artificial intelligence in learning
- Adult learning strategies
- Help identify innovative ways to improve learner engagement and training outcomes
- Learn how SaaS‑based training solutions are developed and managed
- Participate in product discussions involving CampusGuard Online Training
- Gain exposure to compliance frameworks such as PCIDSS, HIPAA, FERPA, GLBA, etc.
- Instructional Design Methodologies
- Storyboarding & Curriculum Development
- Articulate Storyline
- SCORM Development
- LMS Administration
- Learning Analytics
- Accessibility & WCAG Standards
- UX Design Principles
- Content Strategy
- Cybersecurity Awareness & Compliance Training
- Product Development Processes
- Currently pursuing a degree in: Instructional Design, Educational Technology, Curriculum & Instruction, Communications, Graphic Design, Marketing, Related field
- Strong written and verbal communication skills
- Attention to detail
- Creative problem‑solving abilities
- Ability to manage multiple tasks and deadlines
- Interest in technology and learning
- Articulate Storyline
- Video editing tools
- LMS platforms
- Graphic design software
- AI tools
- Familiarity with accessibility concepts
- Interest in cybersecurity or compliance topics
- Portfolio demonstrating design, coursework, or content creation projects
- Eager to learn
- Creative and detail‑oriented
- Passionate about education and technology
- Comfortable working independently and collaboratively
- Interested in developing content that helps people make better security and compliance decisions
- Meaningful work that helps organizations reduce cybersecurity and compliance risk
- Exposure to software products, learning technologies, and emerging AI tools
- Mentorship from industry experts
- Opportunity to contribute to nationally distributed training programs
- Real‑world portfolio‑building experience
- Flexible and collaborative work environment
- Potential future career opportunities within Nelnet and CampusGuard
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402‑486‑5725 or corporaterecruiting@nelnet.net. Nelnet is a Drug Free and Tobacco Free Workplace.
Use of Artificial Intelligence in Hiring We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre‑Use Notice: Automated Tools in Hiring You may know Nelnet as the nation’s largest student loan servicer – but we do more than that. A lot more. We’re also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K‑12 and higher education expert (and that’s just a shortlist). For over 40 years, we’ve been serving our customers, associates, and communities to make dreams possible. EEO Info | EEO Letter | EPPA Info | FMLA Info
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