Intern - Human Resources (Summer 2027)

Highgate; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Highgate Hotels in Philadelphia is offering a 2027 Human Resources Internship to gain hands-on experience in a dynamic hospitality environment while learning from experienced HR professionals.

This internship is designed for students eager to learn, grow, build meaningful connections, and gain real-world experience preparing for a career in Human Resources and Hospitality.

Qualifications

• Currently pursuing a degree in Human Resources, Hospitality, Business Administration, or a related field.
• Interest in hotel operations and guest service within hospitality.
• Previous customer service or campus leadership is a plus.
• Strong communication and organizational skills.

Responsibilities

• Support the HR team with day-to-day operations and administrative tasks.
• Assist with recruitment, interview scheduling, candidate communication, and onboarding.
• Help maintain accurate employee records and HR systems.
• Support employee engagement initiatives, events, and recognition programs.
• Partner with hotel leadership to support employee needs and initiatives.
• Gain exposure to talent acquisition, employee relations, compliance, and performance management.
• Demonstrate a warm, professional, and service-focused attitude with guests, associates, and leadership.
• Follow all hotel policies, brand standards, safety procedures, confidentiality expectations, and grooming standards.
• Learn and contribute in a fast-paced hospitality environment while developing valuable professional skills.

Skills

HR fundamentals

Communication

Organizational skills

Microsoft Office

Education

Pursuing degree in HR / Hospitality / Business

Tools

Microsoft Office Suite

Job description

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.www.highgate.com

Overview

Make Your Mark in Hospitality HR!

Our 2027 Human Resources Internship offers students the opportunity to gain hands-on experience in a dynamic hospitality environment while learning from experienced HR professionals.

This intersnship is designed for students who are eager to learn, grow, build meaningful connections, and gain real-world experience that will prepare them for a successful career in Human Resources and Hospitality.

Responsibilities

• Support the HR team with day-to-day Human Resources operations and administrative tasks.
• Assist with recruitment, interview scheduling, candidate communoication, and onboarding activities.
• Help maintain accurate employee records and HR systems.
• Support employee engagement initiatives, events, and recognition programs.
• Partner with hotel leadership and HR teams to support employee needs and initiatives.
• Gain exposure to key HR functions, including talent acquisition, employee relations, compliance, and performance management.
• Demonstrate a warm, professional, and service-focused attitude with guests, associates, and leadership.
• Follow all hotel policies, brand standards, safety procedures, confidentiality expectations, and grooming standards.
• Learn and contribute in a fast-paced hospitality environment while developing valuable professional skills.

Qualifications

• Currently pursuing a degree in Human Resources, Hospitality, Business Administration, or a related degree program preferred.
• Strong interest in hotel operations, hospitality leadership, guest service, and career growth within the hotel industry.
• Previous hotel, customer service, retail, or campus leadership experience is a plus.
• Excellent communication, interpersonal, and organizational skills.
• Professional demeanor with a positive and service-oriented attitude.
• Strong attention to detail and ability to handle confidential information with discretion.
• Ability to work in a fast-paced, guest-facing environment.
• Basic proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Ability to stand, walk, and move throughout the property for extended periods of time.