Intern, Customer Success

Deltek, Inc.; Herndon (VA); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Healthcare benefits

401(k) plan with company match

Paid vacation and holidays

Well-being programs

Disability coverage

Life insurance

Tuition reimbursement

Job summary

Deltek, Inc. offers a student internship in Herndon, VA designed to support the Customer Success organization. You will assist with internal projects, participate in Deltek Sessions, and shadow consultants and managers to develop professional and technical skills.

The role emphasizes a passion for customer service, problem solving, and collaborative work in a fast-paced environment. The program provides exposure to software tools, learning opportunities, and a structured path to grow in Customer

Qualifications

• Currently enrolled in an undergraduate college program.
• Ability to work independently in a fast-paced, hands-on environment.
• Excited to learn new technologies and processes.
• Works collaboratively in a team environment.
• Displays excellent communication skills including presentation and written communication.
• Interested in learning about Customer Success.
• Works effectively with minimal supervision.
• Strong computer skills, internet skills, and Office365 skills.
• Strong interpersonal skills with ability to adapt to varying situations and personalities.
• Self-motivated and proactive team member who will utilize time efficiently and share knowledge.

Responsibilities

• Assist in helping our Customer Success team with internal projects.
• Attend Deltek Sessions.
• Develop professional and technical skills through shadowing Deltek Consultants, Customer Success Managers and Renewal and Growth Specialists.
• Display passion for Customer Service.

Skills

Customer service

Problem solving

Communication skills

Team collaboration

Independent work

Time management

Adaptability

Interpersonal skills

Self-motivated

Curiosity/learning mindset

Education

Undergraduate student

Tools

Office365

Job description

• Assist in helping our Customer Success team with internal projects
• Attend Deltek Sessions
• Develop professional and technical skills through shadowing Deltek Consultants, Customer Success Managers and Renewal and Growth Specialists
• Passion for Customer Service
• Interest in problem solving
• Collaborate with other team members
• Display professional attitude.

• Currently enrolled in an undergraduate orgraduate college program
• Ability to work independently in a fast-paced,learning, hands-on environment
• Excited to learn new technologies andprocesses
• Works collaboratively in a teamenvironment
• Displays excellent communication skillsincluding presentation and writtencommunication skills
• Interested in learning about Customer Success
• Works effectively with minimal supervision
• Strong computer skills, internet skills, and Office365 skills
• Strong interpersonal skills with ability to adapt to varying situations and personalities
• Self-motivated and proactive team member, who will utilize time efficiently, share knowledge, and be receptive to others' ideas
• Strong will to be inquisitive and learn

The U.S. hourly range for this position is $20.00 - $22.00. This range is subject to change as Deltek takes a number of factors into consideration when determining individual base pay, such as location, job-related knowledge, skills and experience. Certain roles are eligible for additional rewards, including incentive compensation and equity.

Benefits and perks listed here may vary depending on the nature of employment with Deltek. Employees have access to healthcare benefits, a 401(k) plan and company match, paid vacation time and holidays, well-living programs, short-term and long-term disability coverage, basic life insurance and tuition reimbursement.