Intern – Corporate Strategy and Enterprise Quality

Electric Reliability Council of Texas; Taylor (TX); On-site; USD 3,306,000 - 5,510,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Job summary

Electric Reliability Council of Texas (ERCOT) is offering a full-time Summer 2027 internship in Taylor, TX. Interns will support Corporate Strategy, Continuous Improvement, Operational Excellence, or Quality Management efforts and work on-site at least 2 days a week as determined by management.

Qualified candidates are pursuing undergrad or graduate degrees in related fields, maintain a 3.0+ GPA, and possess strong analytical, communication, and teamwork skills. Power BI exposure is a plus.

Qualifications

• Pursuing an undergraduate or graduate degree with GPA 3.0 or higher.
• Strong analytical and written/verbal communication skills.
• Ability to work independently and as part of a team.
• Interest in strategy, process improvement, or quality management.

Responsibilities

• Support Corporate/Business Strategy, Continuous Improvement, Operational Excellence, or Quality Management initiatives.
• Assist with data collection, analysis, and reporting tasks.
• Participate in on-site activities in Taylor, TX and collaborate with management.

Skills

Analytical thinking

Communication

Teamwork

Information synthesis

Organizational skills

Curiosity to learn

Strategy & quality interest

Education

Pursuing undergraduate or graduate degree in Business Administration, Industrial Engineering, Communications, Public Administration, Economics, Data Analytics

Tools

Power BI

Job description

About ERCOT

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow's energy challenges while learning new skills and growing your career. ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.

Internship Opportunity

We are seeking college students who are interested in pursuing the following areas: Corporate or Business Strategy, Continuous Improvement, Operational Excellence, or Quality Management. This is a full-time internship for the Summer of 2027. The program will run from the start of June through the second week of August. Interns will be required to be on-site in Taylor, TX at minimum 2 days per week, or more, as needed based on the business needs as determined by management. Work Location - Taylor, TX.

Requirements

Desired Educational Level: Pursuing an undergraduate or graduate degree in Business Administration, Industrial Engineering, Communications, Public Administration, Economics, Data Analytics, or a related field. Eligible candidates should be enrolled in an academic bachelors or post graduate degree program maintaining a GPA of 3.0 or higher.

Required Skills

• Strong analytical, critical-thinking, and problem-solving skills
• Excellent written and verbal communication skills
• Able to work independently and as part of a team
• Able to synthesize information from multiple sources and present findings clearly
• Strong organizational skills and attention to detail
• Curiosity and willingness to learn new frameworks and tools
• Interest in strategy, process improvement, or quality management

Preferred Skills

• Exposure to continuous improvement or quality methodologies such as Lean, Six Sigma, or the Baldrige Excellence Framework
• Interest or experience in communications, content creation, or instructional design
• Familiarity with data visualization or dashboarding tools such as Power BI

Benefits and Program Details

• ERCOT offers an excellent benefits package, which includes health, dental, vision, life insurance, long/short-term disability insurance, long-term care insurance, Section 125 Flexible Spending Account, and a Retirement Savings Plan. The medical, dental, vision, and quality-of-life benefits offered by ERCOT are second to none. Full-time employees are eligible to enroll in benefits on the first of the month following the date of hire. Additionally, 401(k) plans are available to help employees plan for the future.
• Full-time employees are eligible to enroll in benefits on the first of the month following the date of hire.

About ERCOT

The Electric Reliability Council of Texas (ERCOT) manages the flow of electric power to 27 million Texas customers - representing about 90 percent of the state's electric load. As the independent system operator for the region, ERCOT schedules power on an electric grid that connects more than 54,100 miles of transmission lines and 1,250 generating units. ERCOT also performs financial settlement for the competitive wholesale bulk-power market and administers retail switching for 8 million premises in competitive choice areas. ERCOT is a membership-based 501(c)(4) nonprofit corporation, governed by a board of directors and subject to oversight by the Public Utility Commission of Texas and the Texas Legislature. ERCOT's members include consumers, cooperatives, generators, power marketers, retail electric providers, investor-owned electric utilities (transmission and distribution providers), and municipal-owned electric utilities.

Other Development Programs

The ERCOT Engineer Development Program (EDP) is a 12- to 16-month, self-paced program geared toward entry-level engineers looking to start a career in the power industry. Through the program, an EDP Engineer receives one-on-one mentoring, specialized training, and exposure to the work performed by each of the engineering groups at ERCOT. The program allows engineers to develop the fundamental skills necessary to reach their full potential while gaining an understanding of the types of engineering work ERCOT has to offer. EDP management supports participants each step of the way as they progress through the program. Upon completion, graduates are placed as full-time engineers within one of ERCOT's engineering groups.

The GMS Development Program (GDP) is designed to provide entry-level and early career professionals with the skills necessary to become successful Power System and Computer Engineers. The program, which is based in ERCOT's Grid and Market Solutions (GMS) Department, will provide experience in day-to-day work and instruction in the fundamentals of electric power systems engineering, grid and market applications, software programming, and IT service and operations management. The GDP offers one-on-one mentoring, training, field trips, and special assignments. These assignments allow GDP engineers to become knowledgeable and familiar with the various business areas at ERCOT. The GMS leadership team prepares GDP engineers for a future career at ERCOT in power systems and computer engineering.

The System Operator Development Program (ODP) is intended to combine real-time daily operations in an exciting work setting to prepare participants with the vital skills necessary to be successful in such a critical position - providing 24x7x365 on-demand support to manage the flow of electric power to more than 26 million Texas customers. If you are new to the industry, this program introduces you to the Bulk Electric System by combining introductory courses with the NERC Certification Exam Preparation Program in preparation to pass the NERC Certification Exam.

Equal Opportunity Employment

ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law.