Intern - Business Systems Analyst

Iaas Lc; Providence (RI); Ibrido; USD 25.000 - 39.000; Part-time

Vantaggi offerti da questo lavoro

Flexible remote or hybrid work

Tuition reimbursement

Health insurance

Paid time off

Well-being programs

Bonuses and investment planning

Descrizione del lavoro

Iaas Lc is seeking an intern-level business analysis-oriented role in Providence, RI to assist Product Managers and cross-functional teams with intake, roadmapping, and documentation processes.

The position emphasizes analytical thinking, SQL basics, and collaboration across engineering, QA, and business stakeholders within a regulated healthcare environment.

Competenze

• Currently enrolled in an accredited bachelor’s or master’s degree program in Computer Science, Information Systems, Business Administration, Data Analytics, Healthcare Administration, or related fields.
• Foundational analytical, critical-thinking, and problem-solving skills with curiosity and willingness to ask questions.
• Ability to organize information and communicate clearly in writing, conversation, diagrams, and presentations.
• Introductory knowledge of databases or SQL or willingness to develop these skills.

Mansioni

• Organize and document project and product intake for Product Managers and cross-functional delivery teams.
• Analyze current systems and processes; prepare roadmap and prioritization materials; track dependencies and decisions.
• Maintain product and delivery documentation and support transition of initiatives into delivery with user stories and acceptance criteria.
• Support Agile ceremonies, process modeling, system workflow documentation, data analysis, testing, and change-impact analysis.
• Assist with stakeholder interviews, discovery sessions, and requirements workshops.
• Help prepare intake-review and prioritization materials and support product roadmap creation and maintenance.
• Analyze and document current-state business processes and assist with future-state process models and system workflow diagrams.
• Collaborate with Product Managers, Product Owners, business partners, engineering, architecture, and QA teams.
• Support testing and release-readiness activities; follow BCBSRI policies, security standards, and regulatory requirements including HIPAA and CMS.
• Complete assigned learning activities and developmental assignments.

Conoscenze

Analytical thinking

Critical thinking

Problem solving

Communication

Collaboration

Formazione

Enrolled in Bachelor's or Master's degree program in CS / IS / Business Administration / Data Analytics / Healthcare Administration

Strumenti

Visio

Azure DevOps

SQL

Microsoft Word

Excel

PowerPoint

Teams

Outlook

Descrizione del lavoro

Your Role

Key responsibilities include:

• Supporting Product Managers and cross-functional delivery teams by organizing and documenting project and product intake.
• Analyzing current systems and processes, preparing roadmap and prioritization materials, and tracking dependencies and decisions.
• Maintaining product and delivery documentation.
• Developing foundational business analysis and requirements-management skills in a regulated healthcare environment.
• Participating in Agile ceremonies, process modeling, system workflow documentation, data analysis, testing, and change-impact analysis.
• Assisting with stakeholder interviews, discovery sessions, and requirements workshops.
• Helping prepare intake-review and prioritization materials and supporting product roadmap creation and maintenance.
• Analyzing and documenting current-state business processes and assisting with future-state process models and system workflow diagrams.
• Supporting transition of initiatives into delivery, including user stories and acceptance criteria.
• Using SQL under supervision for data queries and validation.
• Collaborating with Product Managers, Product Owners, business partners, engineering, architecture, and QA teams.
• Supporting testing and release-readiness activities.
• Following BCBSRI policies, security standards, and regulatory requirements including HIPAA and CMS.
• Completing assigned learning activities and developmental assignments.

About You

The company is looking for candidates who have:

• Current enrollment in an accredited bachelor’s or master’s degree program in Computer Science, Information Systems, Business Administration, Data Analytics, Healthcare Administration, or related fields.
• Foundational analytical, critical-thinking, and problem-solving skills with curiosity and willingness to ask questions.
• Ability to organize information and communicate clearly in writing, conversation, diagrams, and presentations.
• Ability or willingness to learn process flow creation using Microsoft Visio or similar tools.
• Basic proficiency with Microsoft Word, Excel, PowerPoint, Teams, and Outlook; willingness to learn Visio, Azure DevOps, and other enterprise tools.
• Introductory knowledge of databases or SQL or willingness to develop these skills.
• Ability to work collaboratively with diverse teams and respond constructively to coaching and feedback.
• Ability to manage tasks, meet deadlines, protect confidential information, and elevate issues promptly.
• Commitment to BCBSRI values, inclusive teamwork, and professional conduct.

Additional desirable qualifications include interest in healthcare, health insurance, digital products, enterprise technology, or regulated industries; exposure to product management, Agile or Scrum practices, process mapping, software development lifecycles; introductory experience with SQL, Microsoft Visio, Azure DevOps, APIs, cloud platforms, or Salesforce; and familiarity with data privacy, information security, HIPAA, or healthcare payer concepts.

Compensation & Benefits

• Flexible work arrangements including remote and hybrid opportunities.
• Paid time off and additional paid time to volunteer.
• Tuition reimbursement and assistance with student-loan repayment.
• Health, dental, and vision insurance.
• Programs supporting mental health and well-being.
• Competitive pay, bonuses, and investment plans.