Intern - Bank Operations (Summer 2027)

commercebank; Kansas City (MO); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid vacation

Paid personal time

Job summary

Commerce Bank is offering a Bank Operations Summer Intern position designed to give hands-on experience in analytics, reporting, and process improvement. You will rotate across multiple areas within Bank Operations, developing skills in analytics, reporting, and project management while contributing to meaningful business initiatives.

The internship emphasizes mentorship from seasoned professionals, with a schedule of Monday–Friday, 8:00am–5:00pm, and a hybrid/on-site work arrangement in Kansas

Qualifications

• Currently pursuing a bachelor's degree in Business, Management, Operations, or a related field.
• Junior or Senior standing preferred for the internship.
• Interest in Operations Leadership, operational excellence, and business process management.

Responsibilities

• Analyze data and develop reports, dashboards, and operational insights.
• Support reporting, process improvement, and project initiatives.
• Monitor and communicate KPIs and performance metrics.
• Assist with compliance reviews, user access administration, and system support.
• Research and resolve operational and account-related issues.
• Collaborate across teams to improve processes and operational effectiveness.
• Present project updates, findings, and recommendations to stakeholders.

Skills

Analytical skills

Problem solving

Communication

Interpersonal skills

Attention to detail

Education

Bachelor's degree in Business/Management/Operations

Tools

Microsoft Outlook

Excel

SharePoint

Teams

Job description

About Working at Commerce

Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk.

Compensation Range

Hourly: $20.00 - $20.00 (Amount based on relevant experience, skills, and competencies.)

About This Job

Bank Operations serves as the operational backbone of the bank, supporting the processing, execution, and settlement of transactions across multiple business lines. As a Bank Operations Summer Intern, you will gain hands‑on experience in the functions that help drive operational efficiency, accuracy, and exceptional service.

This rotational internship provides exposure to three or more areas within the Bank Operations Division, offering opportunities to develop skills in analytics, reporting, process improvement, project management, and operations leadership while contributing to meaningful business initiatives and receiving mentorship from experienced professionals.

Essential Functions

• Analyze data and develop reports, dashboards, and operational insights
• Support reporting, process improvement, and project initiatives.
• Monitor and communicate KPIs and performance metrics.
• Assist with compliance reviews, user access administration, and system support.
• Research and resolve operational and account‑related issues.
• Collaborate across teams to improve processes and operational effectiveness.
• Present project updates, findings, and recommendations to stakeholders.

Work Schedule

Monday-Friday, 8:00am-5:00pm. Hybrid/Onsite: minimum of 2 days on site, with variations based on rotational assignments

Candidates must reside within the Kansas City metropolitan area and be able to regularly report to downtown location

Knowledge, Skills & Abilities Required

• Strong analytical, problem‑solving, and decision‑making skills
• Effective verbal and written communication skills, including presenting ideas and findings to stakeholders
• Strong interpersonal skills with the ability to build collaborative relationships across teams, functions, and organizational levels
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
• Intermediate level proficiency with Microsoft Outlook, Excel, SharePoint & Teams

Education & Experience

• Currently pursuing a bachelor's degree in Business, Management, Operations, or a related field
• Junior or Senior standing preferred at the time of the internship.
• Demonstrated interest in Operations Leadership, operational excellence, continuous improvement, and business process management
• Prior work experience, internship experience, campus leadership, or involvement in student organizations is preferred but not required

*Must be eligible to work in the U.S. without sponsorship.

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Intern job. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. A reasonable estimate of the current base pay is $20.00 per hour.

Must be eligible to work in the US without sponsorship now or in the future.

#LI-SG1

Benefits

• The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time.
• In addition, we offer career development, education assistance, and voluntary supplemental benefits.

Location

Location: 922 Walnut St, Kansas City, Missouri 64106

Time Type

Full time