Intern

Bright Partnerships; New York (NY); On-site; USD 25,000 - 33,000; Part time

Job summary

Bright Partnerships Worldwide Limited in New York is seeking an Intern to support ticketing, hospitality and guest communications. The role is based in New York with a requirement to be in the office three days per week, and may involve longer hours during events.

This hands-on position offers exposure to major sports and hospitality activations and fast-paced project environments. The ideal candidate will demonstrate strong organizational skills, a can-do attitude, excellent written and verbal

Qualifications

• Strong attention to detail and accuracy in maintaining databases, guest lists and tickets.

Responsibilities

• Support planning and execution of ticketing and hospitality programs for live events.
• Manage ticket allocations, distributions, transfers and fulfilment on ticketing platforms.
• Maintain accurate guest lists, invitation trackers, RSVP reporting and ticketing records.

Skills

Attention to detail

Communication

Administrative experience

Copywriting

Problem solving

Team player

Microsoft Office

Excel

Tools

Excel

Word

PowerPoint

Outlook

Job description

Job Title: Intern - Temporary Contract (ASAP – Feb)

Reporting To: Senior Account Manager

Company: Bright Partnerships Worldwide Limited

Address: DUMBO, Brooklyn

Start Date: ASAP

Actual base salary is dependent on several factors including but not limited to: market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role.

WHO WE ARE

Bright Partnerships is the world’s most pioneering sports and lifestyle agency. We pride ourselves in building innovative, groundbreaking campaigns and activations in sponsorship & brand partnerships, brand experiences and digital communications.

Our client portfolio comprises blue chip B2B and B2C brands headquartered both in the UK and internationally including DHL, NetApp, WhatsApp, Emirates, Jameson, Glenmorangie, Ardbeg, Canon, Infosys, Meta & BP.

As such, we have developed a world-class delivery and approach to client servicing that helps us activate campaigns across multiple markets and channels. Our ethos is to be brave and challenge convention, listen and be collaborative, and above all be a trusted partner.

In 2024 Bright Partnerships opened their first office outside of London in New York to strengthen our offering for new and existing clients in this region.

WHAT MAKES US DIFFERENT?

Our USP is Pioneering Storytelling which talks to our success at bringing innovative solutions

to the marketplace that position our client’s stories in relevant and engaging ways.

• Exploring new ideas and pushing boundaries
• Redefining partnerships to make them stronger and more productive
• Adapting to local and global differences to deliver truly relevant solutions
• Creating compelling and believable worlds through inspired brand storytelling
• Being your best partner – trusted and truly collaborative

OUR VALUES

We are adventurous

We don’t settle for safe or tried and tested solutions. We free ourselves to explore new ways of

doing things better for our clients and for each other.

We are collaborative

We work collaboratively with our clients, building mutual trust through consistent success. We work collaboratively in our Bright team, inspiring and challenging each other to do great work.

We are authentic

We speak our minds honestly and transparently. We ask our clients to be open and direct with us.

We encourage each other to be true to ourselves and play to our personal strengths.

BRIGHT PERSONALITY / CULTURE

We are Bright; Lively and adventurous with an end purpose: inspiring storytelling.

We are Curious; Enquiring and quick to learn with clients and colleagues.

We are Brave; Always ready to be first, to explore new territories.

We are True; To ourselves and to our clients.

We are One Team; Equals who respect each other’s talents and unique differences.

THE TEAM

This is an exciting opportunity to join the New York office of Bright Partnerships. As a growing business, this role offers the opportunity to gain hands‑on experience across major sports and hospitality programs while contributing to the continued growth of our US team.

You will also have the opportunity to collaborate closely with our London team, supporting the delivery of global projects and activations across North America.

THE OPPORTUNITY

The role is highly operational and detail‑oriented, with responsibilities including ticket allocation and distribution, guest communications, RSVP management, hospitality coordination, and the maintenance of critical planning documents and databases. The successful candidate will thrive in a fast‑paced environment, take pride in accuracy, and enjoy being part of a team that delivers exceptional guest experiences.

The position is based in New York and requires a minimum of three days per week in the office. Flexibility to support occasional evening and weekend work during event periods is also required.

SPECIFIC RESPONSIBILITIES

• Support the planning and execution of ticketing and hospitality programs across a portfolio of live events in various states across the country.
• Manage ticket allocations, distributions, transfers, and fulfilment through designated ticketing platforms and systems.
• Maintain accurate guest lists, invitation trackers, RSVP reporting, and ticketing records, ensuring all information is up to date and error‑free.
• Create, update, and distribute Know Before You Go (KBYG) communications, ensuring guests receive timely and accurate event information.
• Take ownership of updating internal documents, trackers, status reports, and planning tools, ensuring information is maintained accurately and communicated to the wider team.
• Communicate client updates, guest changes, and ticketing amendments quickly and efficiently to internal and external stakeholders.
• Attend regular team meetings, take notes, and take ownership of updating internal documents and project trackers in a timely manner.
• Contribute proactively to team operations by identifying opportunities to improve processes, organization, and efficiency.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Strong attention to detail and a commitment to accuracy when maintaining databases, trackers, guest lists, and ticketing records.
• Excellent written and verbal communication skills, with the ability to communicate clearly and professionally with internal teams, clients, partners, and guests.
• Administrative or operational experience in a fast‑paced environment
• Strong copywriting and proofreading skills, or a degree with a significant writing, communications, marketing, or similar focus.
• Proactive problem‑solver with the ability to identify process improvements and support efficient ways of working.
• Ability to prioritise effectively, manage competing deadlines, and remain calm under pressure.Adaptable, resilient, and comfortable working in a dynamic environment where priorities may change.
• Strong team player with a collaborative mindset, while also being capable of working independently.
• Experience supporting events, hospitality programs, or operational projects is beneficial.
• High proficiency in Microsoft Office, particularly Excel, Word, PowerPoint, and Outlook.
• Experience maintaining trackers, databases, guest lists, or ticketing platforms is a plus.
• Willingness to work flexible hours, including occasional evenings and weekends, to support event and hospitality operations.