Intern

Mercy Medical Center, Baltimore, MD; Baltimore (MD); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive health, prescription, vision, and dental benefits

403(b) retirement plan with company match

Paid Time Off and company paid holidays

Tuition reimbursement

Mental Health resources through Employee Assistance Program

Employer paid Short & Long Term Disability benefits

Discounts on auto & home insurance

Job summary

A prominent healthcare facility in Baltimore, MD, is hiring an Intern to perform basic office functions to facilitate patient access. The ideal candidate will possess a high school diploma or GED, or be currently enrolled in high school. Responsibilities include obtaining accurate patient information and providing excellent customer service in line with the organization's mission of compassionate care. This role offers competitive benefits including health and dental coverage, paid time off, and tuition reimbursement.

Qualifications

• Must possess a high school diploma or GED or be currently enrolled in high school.
• Ability to pass a literacy assessment.

Responsibilities

• Perform basic office functions to facilitate patient access into practice.
• Obtain accurate patient information and create a positive office image.
• Respond professionally to patients, staff, and other customers.

Education

High school diploma or GED

Currently enrolled in high school

Job description

Summary

Join Our Team at Mercy Medical Center – Now Hiring an Intern! Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi‑time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025. As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you’re passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

Responsibilities

The primary purpose of this position is to perform basic office functions to facilitate patient access into the practice, obtaining accurate patient information and creating a positive office image by responding professionally to all patients, staff and other customers in a manner consistent with the Mercy Medical Center Philosophy. Must be willing to perform job standards and provide excellent customer service to staff, patients and visitors in a manner consistent with Mercy Medical Centers' Service Excellence Standards, Mission and Values.

Requirements

Must possess a high school diploma or GED or be currently enrolled in high school and pass a literacy assessment.

Benefits

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.