Intermediate Software Developer, DevOps

Hootsuite Inc.; Independence (KS); Remote; USD 90,000 - 128,000; Full time

Job summary

Hootsuite Inc. is seeking a DevOps specialist to enhance the development team's efficiency and reliability. This remote-first role requires solid experience in SRE, problem-solving skills, and a collaborative mindset to innovate and maintain cloud infrastructure along with developer experience. Join a company dedicated to fostering a supportive environment focused on growth and community.

Benefits

Health insurance

401k Plan with company match

Employee and Family Assistance Program

Comprehensive family benefits

Generous parental leave

Qualifications

• Minimum of 3 years experience in SRE, DevOps or software engineering.
• Working knowledge of software engineering practice required.
• Experience with infrastructure-as-code tools is preferred.

Responsibilities

• Write software tools, libraries, and automation services.
• Operate and diagnose distributed systems.
• Design and build infrastructure platform features.

Skills

Software Writing

Infrastructure Design

Problem Solving

Communication

Collaboration

Linux Systems Administration

Cloud Infrastructure

Education

Degree in Computer Science or Engineering

Job description

We’re looking for a DevOps specialist who can help us support the development organization to deliver value to customers in a reliable, efficient, and safe manner. You’ll be working in a focused team that owns one piece of the production application environment and the developer experience, you will execute on defined projects to achieve team-level goals.This is a remote-first role and is open to applicants located within provinces in Canada where we comply with our legal hiring entities. In this role, you will report to the Manager, DevOps. This is a remote-first role and is open to applicants located within provinces in Canada where we comply with our legal hiring entities. In this role, you will report to the Manager, DevOps.

WHAT YOU’LL DO:

• Write software - tools, libraries, automation, services
• Design and build our infrastructure platform
  • • Identify and implement new platform features
    • Research and evaluate new technologies
    • Refactor, rewrite or retire existing platform features
• Operate our developer experience and production application environments
  • • • Diagnose and repair our distributed systems
      • Perform maintenance, upgrades and migrations
      • Control or eliminate repetitive tasks, alert noise, and business-as-usual work
• Provide executable interfaces to our infrastructure platform
• Provide tools and best practices to support the entire software development lifecycle
• Participate in a flexible on-call rotation

WHAT YOU’LL NEED:

• A degree in Computer Science or Engineering or equivalent experience and a minimum of 3 years experience working in an SRE, DevOps or software engineering role
• An ability to write software and working knowledge of software engineering practice
• Experience using infrastructure-as-code tools to build and run cloud infrastructure
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
• Self Development: is personally committed to, and actively works to continuously improve
• Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
• Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects
• Preferred. Working knowledge of Linux systems administration, including troubleshooting system-level issues, networking (L3-L7) and basic monitoring
• Preferred. Experience with operating, building and maintaining cloud infrastructure
• Preferred. An understanding of SaaS software development practice; Ideally you have experience working on a SaaS product

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-NS1

Canada Pay Range For This Role

$90,700 — $127,100 CAD

Variable Pay. You will be eligible to participate in Hootsuite’s Sales Compensation Program. Please speak with your recruiter for more information.

Note. The base salary of our Sales Compensation Program is an absolute value instead of a range and therefore, you will see that reflected below.

At Hootsuite, we design our compensation packages based on internal equity and external competitiveness. Every role at Hootsuite is analyzed, evaluated and mapped to a salary range. As a general guideline, the salary for new hires and promoted employees is determined based on an individual's skills & capabilities required for the role and their ability to contribute as per the expectations outlined in the job description.

Our salary structures are built on trends projected and published by independent and trusted survey companies. Hootsuite analyzes market data and adjusts salary structures, if required, on an annual basis. Salary ranges reflect what we expect to pay for this position at the time of posting. Our total compensation packages summarize our current offerings and are subject to change without notice.

Hootsuite is committed to fair and equitable compensation for every employee. Through an annual Pay Equity Analysis, Hootsuite ensures that all employees are paid fair and equitably.

Canadian Benefits. Hootsuite offers comprehensive benefits to support the health and wellbeing of our owls and their families. The benefits cover health insurance including medical, dental, vision, life/disability insurances, an Employee and Family Assistance Program and more! Hootsuite provides a group RRSP plan with a company match of up to 4% of base salary. Benefits are available to permanent employees who meet minimum hours requirements without a waiting period. THIS resource will provide additional information.

USBenefits. Hootsuite offers comprehensive benefits to support the health and wellbeing of our owls and their families. The benefits cover health insurance including medical, dental, vision, and life/disability insurances. Hootsuite also offers a 401k Plan with a company match (up to 4% of base salary), an Employee and Family Assistance Program and more! Benefits are available to employees who meet minimum hours requirements without a waiting period. THIS resource will provide additional information.

Global Parental Leave. All permanent employees, including birthing, non-birthing and adoptive parents, who have been employed by Hootsuite for a minimum of12 months are eligible for 26 weeks of full and partially paid leave in accordance with local government regulations.

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