Intermediate Loan Servicing Specialist

Minnwest Corporation; Sioux Falls (SD); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical, Vision and Dental Insurance

401(k) with Employer Match

Paid Holidays and Vacation

Life and Disability Insurance

Tuition Reimbursement

Employee Assistance Program

Paid Time Off to volunteer

Job summary

Minnwest Bank is seeking an Intermediate Loan Servicing Specialist to support the retail lending and mortgage staff. The role handles clerical duties, loan document review, and daily loan operations while coordinating with the consumer loan operations team.

The position requires a high school diploma and at least 1 year in loan servicing, with preference for 2 years in loan operations or secondary market experience. Regular daytime schedule and on-site work in Luverne, MN are expected.

Qualifications

• High school diploma or GED required.
• At least 1 year of loan servicing experience.
• Dependability with strong organization and prioritization.
• Meticulous attention to detail.
• Ability to achieve minimal error rates.
• Preferred: 2 years of loan servicing or secondary market experience.

Responsibilities

• Input Secondary Market Loan participation loans on Core system.
• Process Secondary Market loan daily transactions and reporting.
• Respond to mortgage questions via phone and email.
• Manage Mortgage Collection process and reporting, including demand letters.
• Balance Secondary Market monthly.
• Review loan documents for accuracy in the core system.
• Monitor and maintain loan ticklers.
• Support escrow analysis and release of taxes and insurance.
• Assist with data gathering, reporting, and audits as needed.
• Perform other duties as assigned.

Skills

Loan servicing

Attention to detail

Organizational skills

Dependability

Error-free work

Education

High school diploma or GED

Job description

Intermediate Loan Servicing Specialist

Full-time Regular OFFICE 5B Luverne, MN, US

Salary Range: $20.70 To $25.20 Hourly

About Minnwest: Minnwest is a family owned, community bank based in Minnesota and South Dakota. We believe our success is measured by the extent in which we have a positive impact on the communities we serve. We are committed to building strong, vibrant communities through our core values:

• The customer is the first priority.
• We will keep all of the commitments we make.
• We are the people who get things done.
• We will work together as a team.

Job Summary: This position is responsible for providing clerical and administrative duties to support the retail lending and mortgage staff of Minnwest while working closely with the consumer loan operations team. Handles correspondence and research of a confidential nature.

Duties and Responsibilities (including but not limited to):

• Input Secondary Market Loan participation loans on Core system.
• Secondary Market Loan daily transactions and reporting.
• Answer and respond to phone calls and emails regarding Mortgage questions and requests.
• Mortgage Collection Process and Secondary Market Loan Collection Reporting. Including Send out demand letters, contact legal counsel for past due customers.
• Secondary Market monthly balancing.
• Responsible for reviewing Loan documents to ensure that newly closed loans are accurately updated in our core system.
• Monitor and maintain Loan ticklers.
• Support escrow analysis and release of insurance and real estate taxes. Review past due escrow taxes and insurance for real estate.
• Support flood ticklers and forced place insurance process.
• Backup the preparation of subordinations and satisfactions along with paid note process.
• Assist with any required data gathering, reporting, audit assignments as needed.
• Perform other duties as assigned.
• High school diploma or equivalent (GED)
• 1 year of loan servicing experience
• Dependability, ability to organize and prioritize
• Meticulous attention to detail
• Ability to achieve minimal error rates

Preferred Qualifications:

• 2 years of loan servicing or loan operations experience
• Secondary market loan experience
• Reporting experience with Fannie and Freddie

Schedule: Monday – Friday: 8:00 a.m. – 5:00 p.m.

• Requires face-to-face interaction and coordination of work with other employees and departments, and in-person interaction.
• Working at a computer and utilizing a telephone
• Occasionally lifting up to 50lbs

Pay Range: $20.70 - $25.20/hour

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. The salary range represents anticipated base pay for this role. The actual pay offered will consider internal equity and may vary based on factors including but not limited to work location, candidate’s job-related knowledge, skills, and experience, among other factors.

Minnwest Benefits: In addition to salary, Minnwest Bank offers a comprehensive benefits package, including incentive and recognition programs. Minnwest Bank is focused on taking care of our employees and their families, and supporting their health and financial well-being, including:

• Comprehensive Medical, Vision and Dental Insurance
• Retirement savings including 401(k) with Employer Match and Employee Stock Ownership Plan (ESOP)
• Paid Holidays and Competitive Paid Vacation Days
• Short- and Long-Term Disability
• Life, Critical Illness, and Accidental Insurance
• Tuition Reimbursement and Career Development Opportunities
• Employee Assistance Program (EAP)
• Paid Time Off to volunteer in your community
• Opportunities to connect with others through our diversity and inclusion focused Employee Resource Group

All benefits are subject to eligibility requirements.

A full background check, including federal, state, county, and civil, and general financial credit check will be conducted on the final candidate for this position. Candidate must pass the background check and financial credit check in order to obtain employment with Minnwest. Failure to meet any of the requirements may result in a rescission of your offer of employment.

EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.