Intermediate Advisor Training and Quality Assurance Consultant

Transamerica Corporation; Iowa (LA); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

401k Match

Tuition Reimbursement

Medical Insurance

Pension Plan

Job summary

Transamerica Corporation is seeking an Intermediate Advisor Training and Quality Assurance Consultant to design onboarding and refresher training for licensed advisors. The role delivers live and virtual sessions, builds materials, and applies quality standards to call monitoring and reviews, ensuring regulatory adherence.

You will identify performance gaps, coach advisors, document findings, and partner with Compliance to keep content aligned with firm policy in a hybrid environment.

Qualifications

• Two years of experience in financial services training, quality assurance, or performance management.
• Knowledge of FINRA rules and supervisor standards.
• Experience delivering training or coaching for licensed professionals.

Responsibilities

• Design onboarding and refresher training programs for licensed advisors.
• Deliver live and virtual training sessions and coaching engagements.
• Develop training materials, presentations, job aids, scenarios, and microlearning content.
• Apply quality standards to call monitoring and interaction reviews for licensed advisors.
• Identify performance gaps related to disclosures, suitability, and client communication.
• Document quality findings and training activities for supervisory oversight.
• Partner with Compliance and business teams to align content with firm policy.

Skills

FINRA rules knowledge

Coaching & training

MS Word

MS Excel

PowerPoint

Education

Bachelor’s degree in business or finance

Tools

Learning Management Systems

eLearning tools

Call monitoring platforms

Job description

## Intermediate Advisor Training and Quality Assurance ConsultantApplylocations: Cedar Rapids, Iowa: Denver, Coloradotime type: Full timeposted on: Posted 8 Days Agojob requisition id: R20062038**Job Family**Customer & Business Quality Assurance**About Us**At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.**Who We Are**We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life.Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them.We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.**What We Do**Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.Transamerica employs nearly 7,000 people. It’s part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.\* For more information, visit transamerica.com.**Job Description Summary**Designs and delivers compliant training for licensed financial advisors and performs quality assurance reviews to support advisor performance and regulatory adherence within a regulated financial services environment.**Job Description****Responsibilities*** Design, update, and maintain onboarding and refresher training programs for licensed financial advisors.* Deliver live and virtual training sessions and structured coaching engagements.* Develop training materials, including presentations, job aids, scenarios, and microlearning content.* Apply quality standards to conduct call monitoring and interaction reviews for licensed advisors.* Identify performance gaps related to disclosures, suitability, and client communication.* Provide feedback and coaching to improve advisor effectiveness and reduce compliance risk.* Document quality findings and training activities to support supervisory oversight.* Partner with Compliance and business teams to ensure training content aligns with firm policy.**Qualifications*** Bachelor’s degree in business or finance* Two years of experience in financial services training, quality assurance, or performance management* Experience delivering training or coaching for licensed professionals* Working knowledge of Financial Industry Regulatory Authority (FINRA) rules and advisor supervision standards* Proficient in MS Word, Excel, and PowerPoint**Preferred Qualifications*** Experience in brokerage, wealth management, insurance, or investment advisory environments* Familiarity with learning management systems, eLearning tools, or call monitoring platforms* FINRA Series 6* FINRA Series 65 or equivalent**Working Conditions*** Hybrid EnvironmentThe Salary for this position generally ranges between $65,000-$75,000 annually. ***Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including***qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.Additionally, this position is typically eligible for an Annual Bonus of 6% based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion.* We will **never** request personal information such as ID or payment for equipment upfront.* Official offers are sent via **DocuSign** following a verbal offer—not through text or email*This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.***What We Offer**For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.Compensation Benefits* Competitive Pay* Bonus for Eligible EmployeesBenefits Package* Pension Plan* 401k Match* Employee Stock Purchase Plan* Tuition Reimbursement* Disability Insurance* Medical Insurance* Dental Insurance* Vision Insurance* Employee Discounts* Career Training & Development OpportunitiesHealth and Work/Life Balance Benefits* Paid Time Off starting at 160 hours annually for employees in their first year of service.* Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).* Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars* Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.* Adoption Assistance* Employee Assistance Program* Back-Up Care Program* PTO for Volunteer Hours* Employee Matching Gifts Program* Employee Resource Groups* Inclusion and Diversity Programs* Employee Recognition Program* Referral Bonus Programs**Inclusion & Diversity**We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We’re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women.To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.