Interim Director of Office of Institutional Effectiveness

California State University - Fresno; Fresno (CA); Hybrid; USD 120,000 - 155,000; Full time

Job summary

California State University, Fresno seeks an Interim Director for the Office of Institutional Effectiveness (OIE) to lead data-informed planning, institutional research, assessment, accreditation, and governance. You will oversee data collection, analysis, and reporting, ensuring consistency and quality across campus units.

You will collaborate with stakeholders to establish definitions, data governance, and reliable information systems, while guiding staff and managing resources in a dynamic,

Qualifications

• Bachelor's degree in relevant fields required (social science, higher education, or a related field that includes statistical analysis and/or research methodology).
• Minimum of six (6) years of professional experience in increasing complexity in higher education institutional research, program evaluation and campus planning, or a demonstrated record of comparable professional experience.
• Experience supervising, coordinating, mentoring, training, or providing lead direction to staff, or managing significant projects or team-based work.

Responsibilities

• Provide leadership for the Office of Institutional Effectiveness and oversee data collection, maintenance, analysis, interpretation, validation, and communication of institutional data.
• Oversee timely and accurate completion of recurring reporting for university, CSU system, governmental, accreditation, and other requirements.
• Establish office priorities, assign and monitor work, develop procedures and quality-control processes, and manage office resources.

Skills

Data governance

Leadership

Research methods

Data analysis

Data quality

Budget management

Team supervision

Diversity & inclusion

Stakeholder collaboration

Problem solving

Education

Bachelor's degree

Master's or Doctorate preferred

Tools

SAS

SPSS

R

Qualtrics

Tableau

Data warehouse

Dashboard apps

Job description

Director of Office of Institutional Effectiveness (Administrator II)

INTERNAL RECRUITMENT ONLY

Compensation and Benefits

The anticipated salary hiring range is up to $120,000 - $155,000per year and to commensurate with qualifications andexperience.

This is a CSU Management Personnel Plan (MPP) position.

Area of consideration is limited to current employees of the Officeof Institutional Effectiveness.

Appointment will be temporary and is anticipated to end on orbefore March 31, 2027. It may be extended beyond at the approval ofthe Provost & Vice President for Academic Affairs.

Positions at Fresno State are to perform their work onsite. Somepositions, depending upon University needs and operations, may beeligible for remote work, one day per week, pursuant to FresnoState's remote work guidelines and the CSU policy.

The CSU system provides a comprehensive benefit package thatincludes medical, dental and vision plans, membership in theCalifornia Public Employees Retirement System (CalPERS), sick andvacation time, and 15 paid holidays a year. Eligible employees arealso able to participate in the fee waiver education program. Asummary of benefit information can be found here .

Job Summary

Under the general direction and reporting to the Vice Provost, theInterim Director for the Office of Institutional Effectiveness(OIE) provides leadership and management of OIE, working to advanceinstitutional research, assessment, accreditation, institutionaleffectiveness, and data-informed planning. The Director supervisesOIE staff responsible for the collection, maintenance, analysis,interpretation, validation, and communication of institutional dataand oversees the timely and accurate completion of recurringuniversity, CSU system, governmental, accreditation, and otherrequired reporting. The Director establishes office priorities,assigns and monitors work, develops and maintains operatingprocedures and quality-control processes, manages office resources,and ensures effective and responsive delivery of OIE services. TheInterim Director works collaboratively with campus stakeholders andunits to promote consistent definitions, reliable institutionalinformation, appropriate data governance, and effective reportingsystems.

Key Qualifications

• Emerging trends in higher education, best practices,procedures, and frameworks of data governance.
• Principles and practices of effective leadership, motivationand performance evaluation.
• Contemporary evidence-based practices, tools and technology inthe development of new methods and procedures in institutionalresearch and assessment.
• Research reporting techniques; regression analysis, datavisualization, treatment of data such as simple correlationmethods, trend analysis, frequency distribution analysis, samplingtechniques, hypothesis testing, and methods of intervalestimation.
• Provide guidance for evidence-based institutional change.
• Manage personnel and budgets in a complex, multi-taskenvironment.
• Assure integrity in the analysis of complex data sets; identifyand troubleshoot data integrity issues within database system andreporting.
• Develop collaborative procedures and processes related to datagovernance and shared ownership of data.
• Demonstrate commitment to the essential values of diversity,equity, and inclusion, which are core to CSU Fresno’s mission andessential to achieving our student recruitment, retention, andgraduation goals.
• Facilitate group participation, consensus building and fosteremployee development through coaching, counseling, and training;solve problems, troubleshoot, think creatively, and resolveconflicts.
• Exercise sound administrative judgment and initiative in thedevelopment of new methods and procedures.

Education and Experience

• Bachelor's degree in relevant fields required (social science,higher education, or a related field that includes statisticalanalysis and/or research methodology).
• Minimum of six (6) years of professional experience ofincreasing complexity in higher education institutional research,program evaluation and campus planning, or a demonstrated record ofcomparable professional experience.
• Experience supervising, coordinating, mentoring, training, orproviding lead direction to staff, or managing significant projectsor team-based work.

Preferred Qualifications

• Master's or Doctorate preferred from an accredited institutionwith a focus in social science, higher education, or a relatedfield that includes statistical analysis and/or researchmethodology.
• Expertise with statistical software (e.g. SAS, SPSS, R),Qualtrics, Tableau, data warehouse, and dashboardapplications.
• Prior experience with university administrative organization,policies, procedures, and practices for institutionalresearch-oriented roles.

Equal Employment Opportunity

California State University, Fresno is an Equal OpportunityEmployer and does not discriminate against persons on the basis ofrace, religion, color, ancestry, age, disability, geneticinformation, gender, gender identity, gender expression, maritalstatus, medical condition, National origin, sex, sexualorientation, covered veteran status, or any other protected status.Reasonable accommodations will be provided for qualified applicantswith disabilities who self-disclose by contacting the HumanResources Department at [phone].

Title IX

Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at https://www2.calstate.edu/titleix

Jeanne Clery Campus Safety Act Notification

Pursuant to the Jeanne Clery Campus Safety Act, the current AnnualSecurity Report (ASR) is available for viewing at https://occr.fresnostate.edu/clery.html.

The ASR contains the current security and safety-related policystatements, emergency preparedness and evacuation information,crime prevention and sexual assault prevention information, anddrug and alcohol prevention programming. The ASR also containsstatistics of Clery Act crimes for Fresno State for the last three(3) calendar years. Paper copies are available upon request byemailing the Clery Director at [e-mail].

Under the Clery Act, this position may be designated as a CampusSecurity Authority (CSA) depending upon the role on campus and/orjob duties. If this position is identified by the Director of CleryCompliance as a CSA position, you will be notified via email andwill be assigned the appropriate training in CSU Learn.

COVID19 Vaccination Policy

Per the CSU COVID-19 VaccinationPolicy , it is strongly recommended that all employees who areaccessing office and campus facilities follow COVID-19 vaccinerecommendations adopted by the U.S. Centers for Disease Control andPrevention (CDC) and the California Department of Public Health(CDPH) applicable to their age, medical condition, and otherrelevant indications. Questions may be sent to [e-mail] .

Mandated Reporter Per CANRA

The person holding this position is considered a 'mandatedreporter' under the California Child Abuse and Neglect ReportingAct and is required to comply with the requirements set forth inCSU Executive Order 1083 as a condition of employment.

Conflict of Interest

The duties of this position will include participation in decisionsthat may have a material financial benefit to the incumbent.Therefore, the selected candidate will be required to file Conflictof Interest Form 700: Statement of Economic Interest when theyfirst occupy the position, and on an annual basis, complete ethicstraining within 6 months of appointment, and attend this trainingevery other year thereafter.

CSU Out of State Employment Policy

California State University, Office of the Chancellor, as part ofthe CSU system, is a State of California Employer. As such, theUniversity requires all employees upon date of hire to reside inthe State of California. As of January 1, 2022, the CSU Out-of-State EmploymentPolicy prohibits the hiring of employees to perform CSU-relatedwork outside the state of California.

Background Check Information

Following a conditional offer of employment, a background check(including a criminal records check) must be completedsatisfactorily before any candidate may start work with CaliforniaState University, Fresno. Failure to satisfactorily complete thebackground check may result in the withdrawal of the offer ofemployment. Current employees who are offered positions on campuswill be required to undergo a background check for any positionwhere a background check is required by law or that Fresno Statehas identified as sensitive.

Additional Information

Education Code 89521 Requirements: Applicants will be required todisclose whether they have received a final administrative decisionor final judicial decision determining that they have committedsexual harassment within the last 7 years only after adetermination is made that they meet the minimum qualifications forthe position, and before an offer of employment is extended.Applicants who reach the final stages of the application processmust also sign a release form that authorizes the release ofinformation by the applicant’s current and/or former employers tothe CSU concerning any substantiated allegations ofmisconduct.

Fresno State is not a sponsoring agency for staff ormanagement positions. (e.g. H1-B Visas)

Advertised: 21 Sep 2026 Pacific Daylight Time

Applications close: 29 Sep 2026 Pacific Daylight Time