Interim Complex People & Culture Manager

Gofractional; Islamorada (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Hotel discounts

Tuition reimbursement

Paid time off

Job summary

Islamorada Resort Collection seeks an Interim People & Culture Manager to provide temporary HR leadership across Amara Cay, Three Waters, and La Siesta resorts. The role focuses on employee relations, compliance, training, leaves, and workers' compensation while maintaining consistent People & Culture support during the leave of absence.

You will partner with resort leadership to ensure policy consistency and a positive team member experience across all properties.

Qualifications

• Bachelor's degree or 4 years equivalent experience.
• Excellent written and verbal communication skills.
• Fluent English with public speaking experience.
• Ability to interact with diverse teams and guests.
• Proficient with standard office software and HR systems.

Responsibilities

• Serve as primary HR contact for Amara Cay, Three Waters, and La Siesta resorts.
• Oversee compliance, training, leaves of absence, and workers' compensation across the properties.
• Manage employee relations, investigations, and policy adherence.
• Coordinate onboarding, transfers, promotions, and offboarding within the collection.
• Support engagement, recognition, and culture initiatives across the three resorts.

Skills

Public speaking

Business communication

English fluency

Team coordination

Interpersonal skills

Education

Bachelor's degree or 4 years equivalent experience

Tools

Word processing software

Job description

Overview

The Interim People & Culture Manager serves as a key member of the People & Culture team for the Islamorada Resort Collection. This is a temporary position anticipated to last approximately one year and is specifically designed to provide coverage for the current People & Culture Manager while they are on an approved leave of absence. During this period, the Interim People & Culture Manager will assume the responsibilities necessary to ensure continuity of People & Culture support, programs, and processes across the resort collection.

While primarily based at Amara Cay Resort, this position provides People & Culture support and oversight across Amara Cay Resort, Three Waters Resort & Marina, and La Siesta Resort & Villas. The position will serve as the primary day-to-day People & Culture resource for Amara Cay while also having complex-wide responsibility for key HR functions, including compliance and required training, leaves of absence, workers' compensation, employee relations, HR administration, and general People & Culture support.

The Interim People & Culture Manager partners closely with the Complex Director of People & Culture, the People & Culture team, resort leadership, and department managers to ensure consistent application of company policies and practices, timely completion of HR processes, regulatory and company compliance, and a positive team member experience across all three resorts.

The individual in this role is expected to provide the same level of professionalism, confidentiality, judgment, accountability, and leadership expected of a People & Culture Manager while ensuring seamless People & Culture support throughout the temporary assignment.

Responsibilities

• Serve as the primary day-to-day People & Culture resource for Amara Cay Resort, providing guidance and support to leaders and team members on employee relations, policies, performance management, and general HR matters.
• Provide People & Culture support across Three Waters Resort & Marina, Amara Cay Resort, and La Siesta Resort & Villas, traveling between properties as business needs require.
• Oversee compliance and required training across all three resorts, including monitoring completion, maintaining training records, following up on outstanding requirements, and supporting leadership and compliance training initiatives.
• Manage and track Leaves of Absence (LOA) across the resort collection, including applicable FMLA, medical, military, personal, and other approved leaves, ensuring appropriate documentation, communication, confidentiality, and return-to-work coordination.
• Coordinate Workers' Compensation administration for all three resorts, including injury reporting, medical treatment coordination, claims follow-up, work restrictions, return-to-work processes, and required documentation.
• Support employee relations and workplace investigations, providing guidance on coaching, counseling, disciplinary actions, performance improvement, policy violations, workplace concerns, and appropriate documentation.
• Support HR compliance and recordkeeping, including personnel documentation, OSHA-related records, record retention, audits, and consistent application of company policies and applicable employment requirements.
• Coordinate and support key aspects of the team member lifecycle, including onboarding, orientation, transfers, promotions, status changes, offboarding, and other People & Culture processes.
• Partner with resort leadership and the People & Culture team on team member engagement, recognition, communication, retention, training, and workplace culture initiatives across the collection.
• Perform additional general People & Culture responsibilities as assigned by the Complex Director of People & Culture, providing flexible support across all three resorts based on operational and organizational priorities.

Qualifications

• Bachelor's degree or 4 years equivalent experience
• Business communication skills
• Read, write and speak English fluently
• Public speaking experience
• Working knowledge of word processing software
• One year's experience in service related field
• Ability to deal with diversified workforce
• Ability to communicate effectively with the public and other employees
• Type 55 wpm (corrected)

Position Details

Category: Human Resources

Position Type: Regular Full-Time

Location: Islamorada, Florida

Benefits

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays)
• 401K Match

Note: Pre-employment drug test and background check required. We participate in E-Verify.