Interim Case Coordinator

Center for Human Services - Missouri; Earth City (MO); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Benefits package

Job summary

Center for Human Services - Missouri is seeking a dedicated RN or qualified professional to cover caseloads temporarily, collaborating with individuals, families, and teams to plan and meet goals.

The role requires reliable transportation, a valid driver’s license, and internet access for telecommuting. Monday–Friday, 8am–5pm, with hybrid/remote options and competitive benefits.

Qualifications

• Bachelor’s degree or RN license.
• Reliable transportation and driving record; ability to drive for work-related assignments.
• Must have a valid driver’s license and proof of vehicle insurance.
• Access to reliable internet for telecommuting.
• Minimum 1 year of experience with individuals with IDD in a community-based setting.

Responsibilities

• Provide temporary coverage to support active caseloads.
• Develop rapport and plan with individuals, families, and teams to meet needs.
• Build community links and coordinate services across programs and funding sources.
• Monitor service quality and document activities within specified timelines.
• Maintain accurate documentation within three business days of TCM activity.

Skills

Independent work

Commitment

Task prioritization

Adaptable

Reliability

MS Office

Respect for rights

Follow-up skills

Problem-solving

Communication

Education

Bachelor’s or RN

Tools

Setworks

Kronos

Therap

Microsoft Office

Job description

• Applicant must live in the service area to be considered**

Full-time

St. Louis, MO

St. Louis County

(Hybrid/Remote)

• Applicant must live in the service area to be considered**

Compensation above the base rate may be offered based on relevant experience

About Us

The Center for Human Services (CHS) has provided exceptional opportunities for individuals with intellectual and developmental disabilities since 1955. Currently, CHS provides programs and services to assist individuals with disabilities, low income, at-risk children, and their families to meet their goals, and experience their best lives while living, working, playing, and becoming a part of their communities. As an organization, we are leaders in excellence, we have a steadfast commitment to solutions, we respect all differences, abilities, and similarities in our employees and clients, and we advocate autonomy!

Summary

• Provides coverage due to a staff vacancy or extended leave situation by explicitly supporting caseloads in need of temporary coverage.
• Temporarily manages cases of varying ages, disabilities, and case complexity to improve the quality of support and services by quickly developing rapport and trust through contact and planning with the individual and their team to identify needs and create an action plan to assist the person in meeting those needs.
• Has established and/or develops community relationships and support systems, and if appropriate, links resources by matching the unique support needs of individuals and families (identified in the plan) with resources in the community. Linking may involve researching existing resources, developing new resources, making referrals to collaborating agencies with information and follow‑up support, preparing Utilization Review requests and service authorizations using comprehensive knowledge of available funding sources, and coordinating federal, state, county, and community programs to achieve necessary support.
• Ensures quality enhancement by monitoring and assessing the quality, timeliness, and effectiveness of services and support received through an ongoing review process. Monitoring occurs via phone or email contact as well as through in‑person meetings. In‑person meetings are completed Monthly, Quarterly, and annually. These meetings may occur in a variety of settings, including but not limited to individuals’ homes, day programs, community settings, office settings, group homes, and/or residential settings. If there are findings from the monitoring, reporting processes will be followed, including protocols for mandated reporting in the case of suspected abuse or neglect.
• Maintain accurate and timely documentation by recording all activities delivered within three business days of TCM activity and maintaining a minimum of 121 TCM billable hours per month. Due to the nature of this position, most hours worked would qualify as billable time.
• Provides the most up‑to‑date information to people we support by participating in knowledge enrichment, such as completing all required training.
• Creates team unity by accepting and willingly carrying out special assignments or duties.

Skills And Abilities

• Ability to work independently
• Able to gain commitment
• Able to prioritize tasks
• Flexible and open to change
• Highly reliable
• Proficient in Microsoft office 365 or related software
• Respect the rights of all individuals
• Strong follow‑up skills by phone, email, etc
• Strong problem‑solving skills
• Strong written and verbal communication

COMPETENCIES

• Accurate listening
• Attention to detail
• Being able to relate to others
• Express empathy
• Handling stress well
• Monitoring others
• Personal accountability
• Problem‑solving
• Realistic goal setting
• Time management skills

Qualifications

REQUIRED EDUCATION

• A Bachelor’s degree from an accredited college or university or Registered Nurse license.

Required Miscellaneous Qualifications

• The selected applicant must have reliable transportation and an acceptable driving record. Must be able to drive for work‑related assignments to individuals’ homes to meet face‑to‑face with individuals on caseloads.
• Must have a valid driver’s license. Must provide proof of personal, valid vehicle insurance.
• Must have access to reliable internet for telecommuting employees.

Required Experience

• Must have at least one year of experience in working with individuals with intellectual and/or developmental disabilities in a community‑based setting as a Registered Nurse, or in social work, special education, psychology, counseling, vocational rehabilitation, physical therapy, occupational therapy, speech therapy, or a closely related area.
• Experience with a variety of case management and documentation applications, such as but not limited to Setworks, Kronos, Therap, etc.
• Experience as a member of a multi‑disciplinary team in the areas of assessing, developing, or implementing individual person‑centered plans, especially for individuals with intellectual/developmental disabilities.
• Experience in utilizing the Microsoft Office Suite

BENEFITS:

CHS offers best‑in‑industry benefits. Click here to view our Benefits guide for more details

SHIFTS

FT (40 hrs.) Mon‑Fri: 8am‑5pm

EEO STATEMENT

Center for Human Services/Chariton Valley Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This statement applies throughout the life cycle of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at 660-826-4401 ext. 331 or 660-665-1111 ask for HR.