Interface Implementation Analyst

American Esoteric Laboratories; Dallas (TX); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare technology company is seeking an Interface Implementation Analyst to work remotely. Responsibilities include configuring and testing electronic systems interfaces and providing technical support to clients. Strong knowledge in IT systems and excellent customer service skills required. This is a full-time role with a focus on healthcare technology implementations.

Qualifications

• Strong knowledge of computer information systems software.
• Experience with troubleshooting and analysis skills.

Responsibilities

• Configuring and testing Electronic Health Record systems.
• Providing technical support to clients.
• Responding to technical support issues.

Skills

Network connectivity (SFTP, VPN)

Customer Service

Basic understanding of HL7

IT Support experience

Tools

Electronic Health Record (EHR) systems

Clinical information systems

Job description

Position Summary

The position of Interface Implementation Analyst (IIA) will encompass a variety of tasks within the Connectivity Group of the Information Technology Department. The position will require strong knowledge of computer information systems software (systems and application) and networking. In addition, analysis and troubleshooting skills are extremely important.

Location: Remote – US

Schedule: Monday – Friday; 9am – 5:30pm OR 8am – 4:30pm

Key Responsibilities

• Configuration, installation, testing and documentation of Electronic Health Record (EHR) and other related systems interfaces.
• Provide technical support to clients or assist Help Desk staff in providing support to clients on the above mentioned implementations.
• Other project based work as needed.
• Be on call to respond to technical support issues when needed

Core Competencies

• Basic understanding of the HL7 clinical transaction standard.
• Experience with laboratory or other clinical information systems.
• Experience with network connectivity (SFTP, VPN).
• Self-directed, organized, good communication skills, ability to manage multiple implementations at any given time, good follow-up skills.
• Strong Customer Service ethic and prior experience in IT Support and implementations.

Scheduled Weekly Hours: 40

Work Shift:

Job Category: Information Technology

Company: Sonic Healthcare USA, Inc

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

American Esoteric Laboratories