Intercompany Process Expert & Transformation Lead

Fresenius Medical Care North America; United States; Remote; USD 100,000 - 140,000; Full time

Job summary

A leading company in the healthcare sector seeks an Intercompany Process Expert to drive process standardization and lead transformation initiatives across the E2E Intercompany value chain. The role requires significant expertise in process improvements, strong analytical skills, and the ability to influence stakeholders. Candidates should hold a relevant Bachelor's degree and possess extensive experience in finance operations or related disciplines.

Qualifications

• 8-12 years of relevant experience in intercompany processes or finance operations.
• Proven experience in leading cross-functional initiatives within a global environment.
• Familiarity with BPMN, Lean Six Sigma methodologies; certification preferred.

Responsibilities

• Leads design and implementation of Intercompany processes.
• Collaborates with stakeholders to define future-state processes and roadmaps.
• Continuously monitors process performance for improvement opportunities.

Skills

Analytical Skills

Communication Skills

Cross-Functional Leadership

Process Improvement

Education

Bachelor’s degree in Business Administration, Finance, Accounting, Supply Chain Management, Information Systems

Advanced degree (preferred)

Tools

SAP S/4HANA

Oracle

Job description

PURPOSE AND SCOPE:

The Intercompany (IC) Process Expert is responsible for driving process standardization across the E2E Intercompany value chain. This role leads high-priority, cross-functional transformation and simplification initiatives that impact IC processes. The focus is on achieving convergence across functions and departments toward a unified end-to-end (E2E) process taxonomy, service delivery model, and performance metrics. The expert will also steer enterprise-wide transformation programs, shaping a stakeholder-aligned future state for the E2E IC process.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Leads the design and implementation of Intercompany processes and interdepartmental handoffs.
• Collaborates closely with the Global Process Owner and key stakeholders to define future-state processes, roadmaps, service delivery models, and performance metrics.
• Maintains and governs process documentation, ensuring the consistent application of global standards and policies.
• Supports SAP S/4HANA and other ERP implementations by translating business requirements into optimized IC process solutions.
• Oversees the execution of projects, ensuring timely delivery within scope and alignment with strategic business objectives.
• Facilitates workshops and working sessions with global teams to foster alignment, engagement, and adoption of process changes.
• Continuously monitors process performance, identifying gaps and driving opportunities for improvement and innovation.
• Provides mentorship to process analysts and guidance to process operators to build capability and ensure operational excellence.

PHYSICAL DEMANDS AND WORKING CONDITIONS :

Preferably located in a GBS Hub Manila

This position requires up to 20% travel.

SUPERVISION:

Report into GPO/ Head of GBS Process Management

EDUCATION AND REQUIRED CREDENTIALS:

• Bachelor’s degree in Business Administration, Finance, Accounting, Supply Chain Management, Information Systems, or a related field.
• An advanced degree is preferred.
• Proven experience in leading cross-functional process improvement or transformation initiatives within a global business environment.

EXPERIENCE AND SKILLS :

• 8-12 years of relevant experience in intercompany processes, finance operations, or related areas such as Record-to-Report (R2R), Order-to-Cash (O2C), or Procure-to-Pay (P2P).
• Proven experience in leading cross-functional process improvement or transformation initiatives within a global business environment.
• Responsibility for budget creation and management
• Strong knowledge of ERP systems (e.g., SAP S/4HANA, Oracle), with hands-on involvement in system implementations or upgrades.
• Familiarity with process design methodologies and frameworks (e.g., BPMN, Lean Six Sigma); certification (e.g., Lean Six Sigma Green/Black Belt) is a plus.
• Experience with shared services or Global Business Services (GBS) environments is preferred.
• Strong analytical and communication skills, with the ability to influence across functions and levels of the organization.
• Project management experience or certification (e.g., PMP, PRINCE2) is an added advantage.