Intensive Support Coordinator (ISC)

Benchmark Human Services; Atlanta (GA); On-site; USD 41,000 - 45,000; Full time

Benefits offered by this job

Very competitive salary

Opportunities for career advancement

Flexible schedule

Medical, dental and vision insurance

401(k) with employer match

Tuition reimbursement

Paid time off and sick time

Employee referral bonuses

Potential annual bonus

Job summary

Benchmark Human Services in Atlanta, Georgia is seeking an Intensive Support Coordinator to assist individuals with intellectual and developmental disabilities. You will provide essential resources and support, fostering community involvement and maximizing individual potential.

This role involves ongoing evaluations, advocacy for services, and maintaining positive relationships with clients and stakeholders. A Bachelor’s degree and two years of experience are required, along with a valid driver’s license.

Qualifications

• Bachelor's degree in human services, social work, sociology or psychology.
• Minimum of two years in a similar role.
• Ability to travel up to 75%.

Responsibilities

• Follow all policies set by the company and regulatory bodies.
• Perform evaluations and assessments for individuals served.
• Assist individuals with various support applications.
• Advocate for individual success in securing services.

Skills

Case management understanding

Collaboration

Communication

Technology proficiency

Education

Bachelor's degree in human services or related field

Job description

Job Type

Full-time

Description

Benchmark Human Services is seeking an Intensive Support Coordinator to help individuals with intellectual and developmental disabilities achieve greater independence and community involvement. The role includes providing resources and support to persons, their families, and guardians, facilitating inclusion in society, and maximizing functional potential.

Benefits

• Very competitive salary
• Opportunities for career advancement
• Flexible schedule
• Medical, dental and vision insurance
• 401(k) with employer match
• Tuition reimbursement
• Paid time off and sick time
• Employee referral bonuses
• Potential annual bonus on top of salary

Job Responsibilities

• Follow all policies and procedures set forth by the company, the Georgia Department of Community Health, and Home and Community Based Services rules
• Perform evaluations and assessments to meet the needs of individuals served
• Assist individuals with applying for financial assistance, residential planning, vocational, recreational and educational desires, healthcare, in‑home supports, day services, legal, nutrition, transportation, social and related services and resources
• Advocate for services that will support the individual's success
• Maintain all case records
• Prepare, update and monitor Care Path Plans
• Provide support to individuals so they can participate in and direct the person‑centered plan development process
• Coordinate meetings with individuals, families, guardians, and members of the interdisciplinary team as required
• Establish and maintain positive relationships with individuals, families, guardians, state officials and team members
• Record work and billing time in accordance with company policies
• Track, monitor and enter specified data points
• Report any suspected abuse, neglect or exploitation immediately to supervisor or department head
• Other duties as assigned

Requirements

• Bachelor's degree in human services, social work, sociology or psychology
• Valid driver's license and auto insurance
• Minimum of two years working in a similar position
• Ability to travel up to 75%

Knowledge and Abilities

• Fundamental understanding of the state's case management system
• Fundamental understanding of the state's waiver programs
• Ability to work collaboratively while meeting individual performance goals
• Ability to communicate verbally and non‑verbally with a broad audience of stakeholders
• Proficiency in using technology tools in daily duties
• Understanding of HCBS rules, person‑centered planning and related best practice methods

Salary

$41,000–$45,000

EEO Statement

Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply.

Background Check

Candidates selected for hire will be required to complete a background check in accordance with company policy and applicable laws.