Intensive Overflow Care Manager (Murfreesboro, TN)

Mental Health Cooperative; Murfreesboro (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

Mental Health Cooperative seeks an Intensive Overflow Care Manager to join our multidisciplinary team in Tennessee. The role focuses on rehabilitation, support, and crisis intervention under clinical supervision, with regular travel to Manchester, TN.

You will provide case management, develop treatment goals, and support families while coordinating with ITT and community agencies to ensure comprehensive care.

Qualifications

• Provide case management for an assigned group of consumers including coordination and monitoring of the individual treatment team (ITT).
• Provide individual supportive therapy and symptom management.
• Advocate for the rights and preferences of consumers.

Responsibilities

• Develop, write, implement, evaluate treatment goals and plans with ITT.
• Conduct comprehensive assessments of psychiatric history and mental status.
• Coordinate with community agencies and families for treatment continuity.
• Perform on‑call crisis intervention per policy.

Skills

Case management

Crisis intervention

Job description

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals.

Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee.

Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis.

If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you!

Job Title: Intensive Overflow Care Manager

JOB SUMMARY

This member of the multidisciplinary team has the responsibility to carry out rehabilitation and support functions and assist in treatment, substance abuse services, education, support and consultation to families; and crisis intervention under the clinical supervision of staff with professional degrees. This role would require regular travel to Manchester, TN.

RESPONSIBILITIES:

• Provide case management for an assigned group of consumers including coordination and monitoring the activities of the individual treatment team.
• Responsible for developing, writing, implementing, evaluating, and revising overall treatment goals, plans, and concurrent reviews in conjunction with the Individual Treatment Team (ITT).
• Provide individual supportive therapy and symptom management. Educate and support consumers' families. Advocate for the rights and preferences of consumers.
• Conduct comprehensive assessment of psychiatric history, mental status, diagnosis; physical health and dental health; use of drugs or alcohol; education and employment; social development and functioning; activities of daily living; and family structure and relationships.
• Act as liaison and consult with community agencies and families to maintain coordination in the treatment process.
• Perform shift management according to established policies and procedures. Provide on‑call crisis intervention according to established policies and procedures.
• Document consumer progress to maintain a permanent record of client activity according to established policies and procedures.
• Provide support services for the treatment and rehabilitation of consumers. Participate in daily staff organizational meetings and treatment planning review meeting and monthly all-staff meetings.
• Provide ongoing assessment of consumers' mental illnesses symptoms and consumers' response to treatment. Provide symptom education to enable consumers to identify their mental illness symptoms.
• Provide direct clinical services to consumers on an individual group and family basis in the office and in community settings to teach behavioral symptom‑management techniques to alleviate and manage symptoms not reduced with medication and to promote personal growth and development by assisting clients to adapt and cope with internal and external stresses.
• Provide multiple‑stage individual and group treatment in the office and in community settings to develop a trusting relationship with clients so that they may more freely discuss substance use and its effect on mental and physical health and daily functioning.
• May participate in setting treatment goals and plans with clients to reduce or abstain from substances and to learn replacement behaviors.
• Coordinate with outside inpatient services to detoxify clients and establish linkage to outpatient treatment, self‑help programs, outpatient services, and residential facilities.
• Participate in the provision of rehabilitation services.
• Provide individual vocation‑supportive counseling to enable consumers to identify vocational strengths and problems, establish vocational or career goals and plans to reach them, and recognize and target symptoms of mental illness that interfere with work.
• Plan and provide work‑related supportive services, such as assistance with grooming and personal hygiene, securing of appropriate clothing, wake‑up calls and transportation. Provide benefits counseling.
• Provide ongoing assessment, problem‑solving, side‑by‑side services, skill training, supervision (e.g., prompts, assignments, monitoring, encouragement) and environmental adaptations to assist clients with activities of daily living.
• Provide nutrition education, meal planning, grocery shopping and food preparation. Assist consumers to find and maintain a safe and affordable place to live - apartment hunting, finding a roommate, landlord negotiations, cleaning, furnishing and decorating, and procuring necessities.
• Teach money‑management skills and assist clients in accessing financial services. Help consumers to access rel