Intensive Mental Health Housing Coordinator

Naranorthwest; Portland (OR); On-site; USD 60,000 - 80,000; Full time

Job summary

NARA Northwest is seeking a dedicated Intensive Mental Health Housing Coordinator to provide community-based housing services for individuals facing severe mental health challenges. Located at Totem Lodge in Portland, this role involves developing personalized housing plans, assisting with the housing process, and fostering relationships with service partners. Join a supportive team committed to positive community impact and growth opportunities.

Benefits

14 Paid Holidays

Affordable Medical, Dental, and Vision Insurance

401(k) with 4% Match

Flexible Spending Account

Employee Assistance Program

Qualifications

• At least one year of professional experience working with individuals experiencing chronic homelessness or severe mental illness.
• Knowledge of community resources and entitlement programs is essential.
• Experience working within the Native American/Alaska Native community is considered a plus.

Responsibilities

• Develop individualized housing stability plans with program participants.
• Assist with the housing process including identifying apartments and addressing barriers.
• Work collaboratively with other providers to coordinate care for clients.

Skills

Communication

Interpersonal Skills

Culturally Appropriate Practices

Education

Highschool Diploma or GED

QMHA

Job description

Job Details

Job Location: Totem Lodge - Portland, OR

Position Type: Full Time

Salary Range: $24.68 - $33.39 Hourly

Job Shift: Day

Description

Title:Intensive Mental Health Housing Coordinator
Location:Totem Lodge - 1438 SE Division Portland, OR 97202
Schedule:This is an in person position, Monday through Friday 8:30am-5pm.
Wage Range:$24.68-$33.39, non-exempt

If you are a motivated and dedicated Intensive Mental Health Housing Coordinator looking for an opportunity to contribute to an organization making a positive impact, we want to hear from you!

At NARA NW, you’ll find a supportive work environment where every team member is valued and respected. Whether you’re passionate about healthcare, behavioral health, education, or social services, there’s a place for you to make a meaningful difference.

Company Mission:

The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need.

About the Company:

At NARA NW, we deliver services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives.

With over 450 employees across a variety of programs—including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives NARA NW offers numerous opportunities for growth and advancement, all while making a tangible, positive impact on the lives of others.

Position Overview:

The Intensive Mental Health Housing Coordinator provides community-based housing placement services to individuals who have a diagnosis of severe and persistent mental illness. In addition to mental health reasons, individuals may have health, addiction history, and socioeconomic issues that create barriers to accessing housing. Services are focused on supporting the individual to gain and maintain their housing, and improve their health and move forward in their recovery. Duties include creating an individualized housing plan with program participants to identify needs, barriers, and resources to achieve long-term housing stability; assisting program participants through the housing process including identifying an apartment, addressing barriers to housing approval, helping to access resources such as funding for move in costs and obtaining furnishings for their home; developing positive relationships with collaborative partners, external providers, and property managers; being responsive to property managers as concerns arise in order to support participants in successfully maintaining their housing and preventing eviction; providing services utilizing strengths-based case management while embracing the philosophies of Motivational Interviewing and Housing First. The Intensive Mental Health Housing Coordinator works independently and collaboratively with multiple NARA teams.

What you will do:

• Develop a client-centered individualized housing stability plan with all program participants.
• Assist program participants through the housing process including identifying and applying to an apartment, addressing possible barriers to housing approval, accessing funding for move in costs, and obtaining furnishings for their home.
• Work in close coordination with other providers/support systems to address the needs of clients. Includes initiating clinical consults, collaborating with Totem mental health providers to ensure services are included on treatment plans, assuring coordination of treatment planning.
• Provide community based engagement services to clients utilizing strengths-based case management while embracing the philosophy of Motivational Interviewing and Housing First. Utilize assertive engagement techniques to meet clients where they are willing to participate and coach clients in setting goals and identifying realistic steps in order to achieve them.
• Develop positive relationships with collaborative partners, external service providers, and property managers.
• Be responsive to property managers as concerns arise in order to support participants in successfully maintaining their housing and preventing eviction. Follow up with property managers to determine outcome of any needed interventions.
• Consistently use strong clinical and professional judgment while providing services to program participants; including taking appropriate safety precautions while transporting clients and providing services to clients in the community/homes.
• Demonstrate responsibility for safety of participants and property. Must be familiar with fire and building regulations and evacuation procedures.
• Provide ongoing assessment of needs and risk of harm for each individual and respond appropriately.
• Provide outreach services as needed to maintain effective engagement in services.
• Complete timely housing-related assessments, treatment plans, progress notes, discharge summaries and other documentation as required.
• Complete program specific initial and annual paperwork with client to assist with housing stability.
• Meet regularly with clinical supervisor for supervision and seek supervision, as needed.
• Actively participate in multi-disciplinary team meetings and consultations, including regular attendance at NARA’s Housing program team meetings.
• Collect information on client demographics and program outcome activities.
• Participate in quality assurance activities including chart reviews.
• Attend and provide relevant training as assigned.
• Participate in providing educational opportunities that promote an understanding and acceptance of culturally relevant health services for the Native American and Alaskan Native community and for service providers.
• Perform other duties as assigned.

Qualifications

We would like to hear from people that have:

• QMHA
• Highschool Diploma or GED
• At least one year of professional experience working with individuals experiencing chronic homelessness or experiencing severe and persistent mental illness highly desirable.
• Knowledge of community resources and entitlement programs.
• Knowledge and understanding of recovery-based, holistic approaches to addressing behavioral health needs.
• Knowledge and skill in working in a multi cultural environment.
• Experience working within the Native American/Alaska Native community is considered a plus.
• Ability to engage and interact positively with individuals to promote strengths and improve health and well being.
• Excellent communication skills and initiative to effectively coordinate care.
• Ability to work collaboratively with clients, other NARA staff, team members, community partners and to treat everyone with respect and dignity at all times.
• If in recovery, must have a minimum of two years sobriety/clean time.
• Ability to pass a pre-employment or for cause drug tests.
• Ability to pass criminal background and DMV checks.
• Must be able to pass a CRIMS finger printing and background check.

What’s in it for you?

14 Paid Holidays: : New Years Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Juneteenth, Battle of Little Big Horn, Independence Day, Labor Day, Native American Day, Indigenous Peoples’ Day, Veterans Day, Thanksgiving, day after Thanksgiving, and December 25th!

Benefits: Employees working 20 hours, or more are eligible for benefits. Benefits are effective from the 1st of the month following the date of hire.

• Affordable Medical, Dental, and Vision Insurance through Kaiser Permanente
• 14 Paid Holidays (Listed Above)
• 13 Paid Days of Sick Time
• 13 Paid Days of PTO (Vacation accruals increase with years of service to a maximum of 26 days)
• $50,000 Life Insurance & AD&D
• Short Term and Long-Term Disability
• Flexible Spending Account
• Health Spending Account
• 401(k) with 4% Match
• Employee Assistance Program
• Inclement Weather Days (Snow Days)
• Referral Program- (Up to $1000 Dollars)
• Public Student Loan Forgiveness -NARA NW is a local 501(c)3 nonprofit, FQHC

How to apply:

To Quick Apply, go to Careers – NARA NW (naranorthwest.org)
Look for the position you want to apply for and submit a resume (Required) and cover letter (Not required), that’s all!
Feel free to contact [e-mail] if you have any questions or would like to know where your application is in the process.

NARA NW is fully committed to supporting sobriety. To support NARA NW in its mission, all employees agree to refrain from illicit drug use, marijuana use, and prescription drug abuse, both on and off the job. In addition, all employees agree to model alcohol sobriety. Modeling alcohol sobriety means not consuming, discussing, or promoting the use of alcohol, on the job, on social media and when in the community where the employee would be likely to be seen by NARA NW clients or community. If in recovery, employees must have been sober/clean for a length of time sufficient to demonstrate that they will be able to remain sober.

Consistent with NARA NW’s sobriety policy, all employees, volunteers, interns, and contractors, as applicable, are required to sign a “Drug-Free/Alcohol-Free Workplace Certification Form” and NARA NW “Modeling Sobriety Policy Form” as a condition of employment to confirm that they are aware of this policy and that they agree to comply with it. Violation of this policy will result in disciplinary action up to and including termination of employment. This policy is subject to the requirements of the Americans with Disabilities Act and its state counterpart.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position’s activities and requirements, the agency reserves the right to modify, add or remove duties and assign other duties, as necessary.

Preference in hiring is given to qualified Native Americans in accordance with the Indian Preference Act (Title 25, US Code, Sections 472 and 473). NARA Northwest is an Equal Opportunity Employer. Within the scope of Indian Preference, all candidates will receive equal consideration. Experience working with Native American/ Alaska Native community is considered a plus.