Intensive In-Home Specialist

United Way of Greenville County; Wilmington (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision insurance

Paid time off

Job summary

Coastal Horizons Center seeks an Intensive In-Home Specialist to deliver in-home services and community-based behavioral health support for children, adolescents, and families. You will collaborate with a multidisciplinary team and participate in 24/7 crisis response to ensure timely intervention and linkage to services.

Responsibilities include skill-building, case management, and connecting families to housing, employment, and resources while promoting positive outcomes across settings.

Qualifications

• Bachelor's degree in a human services field is preferred.
• Meets NCAC 27G.0104 as a Qualified Professional for Mental Health.

Responsibilities

• Provide direct services through community agencies and in-home services to support family preservation.
• Deliver one-on-one interventions such as skill-building and positive behavioral supports.
• Assist clients in finding housing, employment, and community resources.
• Maintain 24/7 crisis response coverage as part of a three-person team.
• Coordinate with families, providers, and community partners to improve outcomes.

Skills

Crisis intervention

Case management

Resource coordination

Team collaboration

Communication

Education

Bachelor's Degree in Human Service field

NCAC 27G.0104 Qualified Professional for Mental Health

Job description

The Intensive In-Home Specialist provides community-based behavioral health services to children, adolescents, and families to support family preservation and improve overall functioning. This role delivers skill-building, crisis intervention, case management, and resource coordination in home and community settings while collaborating with families, providers, and community partners to promote positive outcomes. As part of a multidisciplinary team, the specialist also participates in a 24/7 crisis response rotation and helps connect clients with the services and supports they need to succeed.

JOB TITLE: Intensive In-Home Specialist

SCHEDULE: Full Time

MINIMUM REQUIRED EDUCATIONAL/EXPERIENTIAL QUALIFICATIONS:

Completion of Bachelors Degree, within Human Service field preferred.

Meets requirements under 10A NCAC 27G.0104 as an Associate or Qualified Professional for Mental Health.

POSITION HIGHLIGHTS:

Provide direct services through community agencies and in-home services to support family preservation.

Deliver one-on-one interventions such as skill building activities, intervene with positive behavioral supports, enhance consumer’s knowledge of interpersonal and community relational skills.

Willing to deliver services in a wide range of community settings such as detention centers, schools, homes, jails, libraries, homeless shelters, and any other applicable locations deemed appropriate and safe.

Be available as part of a three-person team to ensure 24/7/365 crisis response. Face-to-face crisis management must be available in no less than two hours.

Perform ongoing assessment and evaluation of the social and daily living needs of clients to ensure seamless transition from this enhanced service to the next medically necessary service.

Provides supportive and informational counseling to include crisis intervention, case management, and the development of collateral contacts.

To have a network of referral agency contacts and resources in order to fulfill the socioeconomic needs of the clients.

To assist clients with housing, employment, social, legal, transportation and educational needs, by connecting them with community services.

Completes NCTOPPS with consumer if applicable.

ADDITIONAL INFORMATION:

Meets requirements under 10A NCAC 27G.0104 as a Qualified Professional for Mental Health.

Considerable knowledge of mental health and substance abuse disorders.

Considerable knowledge of available community resources, services and the coordinating efforts needed for clients with mental health and substance abuse problems.

Considerable knowledge of treatment modalities for mental health disorders.

Some knowledge of the principles and practices of substance abuse treatment and education activities.

Ability to respectfully represent the agency and establish a rapport with the community.

Ability to determine appropriate community services for clients and interface community resources and agencies to meet client needs.

Ability to communicate effectively in oral and written forms.

Ability to network and coordinate efforts between outreach, treatment, and other support systems for the clients.

Ability to work well on a team and coordinate efforts to meet the needs of the client.

Must be able to physically perform the basic life operational functions of climbing, stooping, crouching, reaching, pushing, pulling, lifting, standing, walking, fingering, grasping, talking, and hearing.

Must be able to perform sedentary work exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift objects.

Must possess the visual acuity to perform extensive reading and determine the accuracy of work assigned.

Must have a valid driver’s license and be able to work in community settings.

Why Coastal Horizons:

For more than 50 years, Coastal Horizons Center has been a leader in behavioral health, substance use treatment, and community services across southeastern North Carolina. We invest in our people because our people are how we deliver on our mission.

Salary & Benefits:

• Competitive salary based on experience
• Comprehensive medical, dental, and vision insurance
• Educational loan repayment programs & Career growth
• Retirement savings plan/401K
• Paid time off programs, rollover hours, 14 paid holidays
• Employee engagement activities, resource groups, and diversity events

We look forward to reviewing your application!

EEO STATEMENT

Coastal Horizons is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.