Intensive Family Support Coordinator

communitasinc; Wakefield (MA); On-site; USD 47,736 - 58,344; Full time

Benefits offered by this job

Competitive Tiered Pay Rates

Low-Cost Benefits

Flexible Schedules

Opportunities for Advancement

Regular Employee Appreciation Events

Tuition Reimbursement

Supportive Coworkers

Compassion-centric Environment

Job summary

Communitas in Wakefield, MA is seeking an Intensive Family Support Coordinator to conduct home visits, assess family needs, and access community supports. The role focuses on developing Family Support Plans, coordinating services, and facilitating access to benefits and clinical resources, with a 40-hour work week and a pay rate of $25.50 per hour.

A Master’s degree in a human services field and at least two years of direct support experience are required, along with a valid driver’s license and

Qualifications

• Master’s degree in a human services field is required.
• Minimum of two years of direct support experience with families.
• Valid driver’s license and clean driving record; background checks required.

Responsibilities

• Conduct home visits to assess family needs and identify community supports.
• Develop and implement Family Support Plans to promote growth and independence.
• Assist families in accessing services and DDS supports.
• Provide trauma-informed care in challenging situations.
• Help families obtain SSI, SNAP, MassHealth, housing and transportation benefits.
• Coordinate clinical and medical supports with providers.
• Utilize DDS funds for short-term family needs.
• Collaborate with hospitals, schools, and community organizations to identify support personnel.

Skills

Direct family support

Community resources

Trauma-informed care

Education

Master’s degree in human services

Job description

About us! Here at Communitas, we are dedicated to delivering individualized, family‑centered services, programs, and support for people with intellectual and developmental disabilities, throughout their life span and in their communities.

Why work for us?

Recognized and honored as a Top Workplace for 2025 – Communitas is proud to welcome you to a work environment that is dedicated to rewarding and supporting our valued employees for their hard work, passion, creativity, and relentless drive to make a positive impact in our community. As a Communitas employee, you are the heart, soul, and foundation of our agency, and contribute to a meaningful and lasting impact on the lives of others. This dedication and collaborative spirit that our employees exhibit each day makes our mission to empower people and enrich lives possible.

Benefits

• Competitive Tiered Pay Rates
• Low‑Cost Benefits
• Flexible Schedules
• Opportunities for Advancement
• Regular Employee Appreciation Events
• Tuition Reimbursement
• Supportive Coworkers
• Compassion‑centric Environment

The role

Position: Intensive Family Support Coordinator

Location: Wakefield, MA

Pay rate: $25.50/hour, exempt

Hours: Full‑time, 40 hours per week

Summary & Responsibilities

• Conducts home visits to assess family needs and identifies ways to access community supports, benefits, and DDS supports based on those needs.
• Facilitates the development of a Family Support Plan that incorporates the individual’s needs and supports their growth and independence.
• Supports families in accessing services and supports available within the community.
• Practices good judgement in responding to families navigating mental health or behavioral challenges by providing trauma informed care.
• Assists families in obtaining state and federal entitlement benefits, including SSI, SNAP, MassHealth, subsidized housing, and transportation benefits.
• Assists families in accessing clinical and medical supports, including behavioral supports, therapy, counseling, nursing, and related services.
• Collaborates with clinical and medical providers to support coordinated care for individuals and families.
• Facilitates the use of DDS flexible funds to assist families with short‑term needs that cannot be met through existing services and supports.
• Works with local hospitals, schools, and community service organizations to identify potential support personnel, including respite providers, PCAs, and skills instructors.

Qualifications

• Master’s degree in a human services‑related field (including but not limited to social work, education, psychology, public administration, or public health)
• A minimum of two years of experience providing direct support to families.
• A passion and dedication to supporting our people is a must
• Valid Driver’s License and acceptable driving record
• Must pass company background and reference checks

Check out our website: https://communitasma.org/