Intensive Case Manager

Department of Health and Human Services; United States; On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

13 paid holidays

3+ weeks vacation leave

Health insurance

Retirement plan

Parental leave

Job summary

The Department of Health and Human Services in Maine is seeking a full-time intensive case manager to support high-risk mental health clients at the Maine State Prison in Warren, with occasional travel to Augusta or Rockland. A state vehicle is provided for travel.

You will work closely with internal and external professionals to facilitate access to medical, psychiatric, behavioral health, and housing resources, and to assist with discharge planning within a coordinated care framework.

Qualifications

• Assess behavioral or mental health issues in clients.
• Coordinate access to medical, psychiatric, behavioral health, and housing resources.
• Interact with high-risk individuals and multidisciplinary teams.
• LSW license or MHRT-C certification may be required for some positions.

Responsibilities

• Provide intensive case management for high-risk mental health clients at Maine State Prison in Warren.
• Advocate for clients to access and maintain medical, psychiatric, behavioral health and housing resources upon discharge.
• Keep abreast of statewide section 17 services and access processes.
• Navigate the criminal justice system and intersections with behavioral health and corrections.

Skills

Intensive case management

Behavioral health knowledge

Resource coordination

Collaboration with professionals

Criminal justice system navigation

Education

Licensed Social Worker (LSW)

MHRT-C certification

Job description

Department of Health and Human Services (DHHS) Opening Date: September 30, 2026 Closing Date: October 14, 2026 Job Class Code: 5042 Grade: 23 (P&T) Salary: $51,500.80 - $72,259.20 per year Position Number: 03000-4376 Location: Augusta or Rockland

This is a full-time position based in Augusta or Rockland and requires up to three days per week at the Maine State Prison in Warren. A state vehicle is available for this travel.

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

Core Responsibilities

• Provide professional services work in intensive case management for a targeted group of high-risk mental health clients in the IMHU at Maine State Prison in Warren. The position requires close collaboration with varied internal and external professionals.
• Advocate for and/or assist clients in gaining access to and maintaining medical, psychiatric, behavioral health and other necessary support services upon discharge from the IMHU.
• Knowledge of and keeping abreast of statewide section 17 services and the processes to access the resources.
• Knowledge of and navigation of the criminal justice system and the intersections with behavioral health services and corrections.

Minimum Qualifications

Education, training, and/or experience in social or behavioral science, mental health, or another closely related field demonstrating competency in one or more of the following areas: assessing behavioral or mental health issues; social work; case management; identifying and coordinating community or clinical resources; interacting effectively with high-risk individuals. Some positions may require a Licensed Social Worker (LSW) license as issued by the Maine State Board of Social Worker Licensure or certification as a Mental Health Rehabilitation Technician - Community (MHRT-C) issued by the Muskie School of Public Service.

In order to properly evaluate your experience, you must respond to the following performance areas in your cover letter:

• 1. Describe your professional experience working with people who have serious, persistent mental illness and co-occurring diagnoses.
• 2. Describe your professional knowledge of and experience accessing mental health, substance use, medical, psychiatric and housing resources for consumers.
• 3. Describe your experience providing professional services to mental health consumers in a correctional setting.

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers. The Office of Behavioral Health is responsible for leadership and active partnership with community providers to support communities and individuals with substance use disorder and mental health conditions across the prevention, intervention, treatment and recovery system.

Benefits of working for the State of Maine: No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit - Rest is essential. Take time for yourself using 13 paid holidays and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. When you or immediate members of your family are ill, utilize 12 days of sick leave per year.
• Health Insurance Coverage - The State of Maine pays 85%-95% of employee-only premiums ($12,213.60 - $13,650.48 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit - Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
• Dental Insurance - The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
• Retirement Plan - The State contributes the equivalent of 14.06% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
• Gym Membership Reimbursement - Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts - Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness - The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
• Living Resources Program - Navigate challenging work and life situations with our employee assistance program.
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including non-birthing and adoptive parents—receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
• Voluntary Deferred Compensation - Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
• State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.