Intensive Case Manager

AACI; San Jose (CA); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Signing bonus

Hybrid work model

Paid vacation

Sick time

Paid holidays

Health plan options

401(k) with match

Headspace access

Loan forgiveness eligibility

Job summary

AACI is hiring an Intensive Home Service Provider to coordinate care for children and youth in foster care or at risk of out-of-home placement. The role includes conducting client-centered rehabilitation services, supporting families, and facilitating CFT meetings within a multidisciplinary team.

The position offers a hybrid remote model, a realistic caseload, generous paid time off, and comprehensive benefits.

Qualifications

• Bachelor's degree in social work or related field or equivalent education, training, and experience.
• 1+ year of case management and rehabilitation services experience with parents and youth.
• Knowledge of community resources to facilitate referrals and coordination with agencies.
• Knowledge of trauma-informed care and child welfare/juvenile probation systems preferred.

Responsibilities

• Coordinate care for clients with a multidisciplinary clinical team and outside agencies.
• Schedule, facilitate and participate in Child and Family Team (CFT) meetings.
• Facilitate referrals to community resources and perform case management services.
• Complete documentation per Medi-Cal, Santa Clara County and AACI standards within deadlines.
• Assist clients in developing social and community support systems.

Skills

Trauma-informed care

Crisis de-escalation

English fluency

Communication

Education

Bachelor's degree in social work or related field

Tools

Microsoft Office Suite

Job description

The Intensive Home Service Provider provides an intensive form of case management that facilitates care coordination for children and youth in foster care or Juvenile Justice System, or at risk of out-of-home placement. The IHSP provides skill building sessions directly to clients as well as parent coaching. IHSP’s facilitate Child and Family Team (CFT) meetings and supports the ICC in necessary tasks related to stabilizing a client’s symptoms and improving their functioning.What we can offer you:Signing BonusHybrid Remote Model with company laptopRealistic caseload12 Paid Holidays, and a Floating Holiday!Paid Vacation and Sick timeComprehensive benefit plan with four Health Plan Options (we pay 95% of premiums!)403(b) Retirement Plan with matchAdditional pay for bilingual staffEligibility for the State Loan Forgiveness ProgramFree access to Headspace mindfulness applicationDuties and responsibilitiesCoordinate care for clients with a multidisciplinary clinical team and outside agencies including developing effective working relationships with agencies and organizations to advocate for clients.Work collaboratively with the Intensive Care Coordinator assigned to the case to assist in monitoring progress for effectiveness of interventions and make decisions regarding the need to adjust treatment or find additional resources and supports.Provide collaborative, culturally sensitive, strengths based, client centered individual/group/family rehabilitation services to youth and their families.Complete all documentation per Medi-Cal, Santa Clara County and AACI standards within expected deadlines.Schedule, facilitate and participate in Child and Family Team (CFT) meetings.Facilitate referral linkages to community resources and perform case management services.Participate in clinical supervision, consultations, trainings, and team meetings.Assist clients with the development of social and community support systems.Complete other related duties and projects as assigned.QualificationsEducation & Experience:Bachelor's degree in social work or a related field; or equivalent education, training, and experience.One year or more of case management and rehabilitation services experience working with parents and youth.Knowledge, Skills, & Abilities:Knowledge of community and county resources to facilitate referrals and coordination with appropriate agencies.Knowledge of trauma informed care.Knowledge of the child welfare system and juvenile probation system preferred.Knowledge of mandated reporter laws in California.Knowledge of crisis de-escalation interventions.Proficient writing skills.Proficiency in usage of basic technological tools including laptops/computers, email, phones, and internet required.Working knowledge of Microsoft Office Suite required.Ability to maintain a valid California driver license, current personal auto insurance, and an MVR sufficient to maintain insurability under agency auto liability.Verbal and written fluency in English required; Bilingual skills in a second language (particularly Spanish, Mandarin, Vietnamese) desired but not required.Competencies:Ability to communicate well with people of diverse cultural professional and experiential backgrounds.Ability to establish and maintain effective work relationships as part of a multi-disciplinary team.Working conditionsThis job requires you to be in the community, in client’s homes, and other community partner sites. Work is often conducted in an office environment. Basic safety precautions and use of protective clothing or gear may be required. Working with clients who are seriously mentally ill, or high risk may increase exposure to secondary trauma. Driving is essential to the function of this job. The job requires travel up to 25% of the time. Occasional evening and weekend work is required.Physical requirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is required to regularly sit for extended periods of time and regularly operate a computer and use manual dexterity for tasks such as keyboarding. The mental demands of the job include regular comprehension, reasoning, decision making, interpreting and analyzing data, organizing, reading, writing, and resilience.AACI is an Equal Opportunity Employer.