Intensive Care Manager (Chattanooga, TN)

MHC Mental Health Cooperative, Inc.; Chattanooga (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance/Prescription Drug

Health Savings Account

Dental Insurance

Vision Insurance

403b - Retirement Plan

Calm App for medication and mental健康

Job summary

Mental Health Cooperative, Inc. in Chattanooga, TN is hiring an Intensive Care Manager I to provide continuous care management services to children and youth with serious emotional disturbance or severe mental illness, collaborating with families and the treatment team.

You will mentor new care managers, participate in on-call rotations, ensure timely documentation and coordination of services, and build strong community relationships while meeting agency standards.

Qualifications

• Bachelor’s Degree in a health-related field of counseling, psychology, social work or other behavioral health field.
• Candidates with a bachelor’s degree in criminal justice must have fifteen college level semester hours of coursework in behavioral health.
• Valid Tennessee Driver’s License
• Acceptable Motor Vehicle Report (MVR)
• Acceptable Criminal Background Investigation
• Personal Automobile Insurance
• Cell Phone
• Transportation That Seats 4 People

Responsibilities

• Continual assessment of consumers’ needs, and development of individualized service plan and crisis plan with measurable goals to ensure needs are met.
• Assist with referral and linkage to community resources and advocate for consumers whenever necessary.
• Participate in rotating on-call schedule, which includes after hours and weekends.
• Ensure consumers are seen upon discharge from the hospital and Diversion Services within Agency standards.
• Ensure consumer’s daily psychiatric, medical, and environmental needs are planned for and coordinated.
• Ensure efficient transition of consumers when needed within the Agency and the community.
• Meet productivity standards as indicated in the Policies and Procedures.
• Meet regularly with Care Management Supervisor (individual and group).
• Attend morning and weekly team meetings as scheduled.
• Follow-up with the plan(s) developed in each meeting.
• Attend quarterly All Care Management meetings/trainings.
• Facilitate education of consumer and/or involved collaterals to psychiatric diagnosis and appropriate treatment options.
• Respond to urgent/crisis consumer needs as appropriate to position with assistance of supervisor, crisis services, and clinic staff by developing plans and interventions.
• Develop and maintain relationships within family unit and supports.
• Ensure timely and appropriate documentation as required by the Agency.
• Develop and maintain community relations through prompt follow through with contacts.
• Continual involvement in the family system, school system and other systems in which the family may be involved (juvenile justice, other supportive agencies, etc.).

Skills

Tennessee Driver’s License

MVR Check

Background Check

Auto Insurance

Cell Phone

Vehicle for 4 People

Education

Bachelor’s Degree in health-related field

Job description

Ranked one of Tennessee’s top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you!

Job Title

Intensive Care Manager I (Chattanooga, TN)

Schedule

Monday to Friday, 8:00 AM - 4:30 PM

Job Summary

Provide continuous treatment team care management services to children and youth with serious emotional disturbance or severe mental illness, their families, and other team members’ consumers. Mentor new care managers on basic skills.

Responsibilities

• Continual assessment of consumers’ needs, and development of individualized service plan and crisis plan with measurable goals to ensure needs are met.
• Assist with referral and linkage to community resources and advocate for consumers whenever necessary.
• Participate in rotating on-call schedule, which includes after hours and weekends.
• Ensure consumers are seen upon discharge from the hospital and Diversion Services within Agency standards.
• Ensure consumer’s daily psychiatric, medical, and environmental needs are planned for and coordinated.
• Ensure efficient transition of consumers when needed within the Agency and the community.
• Meet productivity standards as indicated in the Policies and Procedures.
• Meet regularly with Care Management Supervisor (individual and group).
• Attend morning and weekly team meetings as scheduled.
• Follow-up with the plan(s) developed in each meeting.
• Attend quarterly All Care Management meetings/trainings.
• Facilitate education of consumer and/or involved collaterals to psychiatric diagnosis and appropriate treatment options.
• Respond to urgent/crisis consumer needs as appropriate to position with assistance of supervisor, crisis services, and clinic staff by developing plans and interventions.
• Develop and maintain relationships within family unit and supports.
• Ensure timely and appropriate documentation as required by the Agency.
• Develop and maintain community relations through prompt follow through with contacts.
• Continual involvement in the family system, school system and other systems in which the family may be involved (juvenile justice, other supportive agencies, etc.).

Requirements

• Bachelor’s Degree in a health-related field of counseling, psychology, social work or other behavioral health field.
• Candidates with a bachelor’s degree in criminal justice must have fifteen college level semester hours of coursework in behavioral health.
• Valid Tennessee Driver’s License
• Acceptable Motor Vehicle Report (MVR)
• Acceptable Criminal Background Investigation
• Personal Automobile Insurance
• Cell Phone
• Transportation That Seats 4 People

Benefits

• Medical Insurance/Prescription Drug Coverage
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Pet Insurance
• Basic Life and AD&D Insurance
• Short- & Long-Term Disability
• Supplemental Life Insurance
• Cancer Insurance
• Accident Insurance
• Critical Illness Insurance
• 403b - Retirement Plan
• Calm App for medication and mental health
• Gym membership discounts

EEO Statement

Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Company Background

MHC was founded in Nashville, Tennessee, in response to the need for assertive community-based treatment for individuals who have required frequent inpatient psychiatric hospitalization. Since 1993, MHC has been passionately helping adults with severe mental illness to live quality lives in the community with our state‑of‑the‑art treatment and support. In 1999, MHC recognized the need to support the whole family and expanded services to include children and youth. We established our non‑profit agency by merging three community organizations: Urban Case Management of Meharry Community Health Center, Continuous Treatment Team of Council of Community Services, and Mobile Crisis Team of the Crisis Intervention Center. This fusion resulted in an innovative, comprehensive, and multidisciplinary approach that addresses the specialized needs of individuals living with severe behavioral health conditions and challenges related to poverty. MHC remains the only organization in the state focused solely on this population.

To learn more, visit our website: https://www.mhc-tn.org/about-us/