Intelligent Transportation Systems (ITS) Sr. Technician

City of Wilmington, NC

Wilmington (NC)

On-site

USD 65,000 - 90,000

Full time

20 hours ago

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Benefits offered by this job

Medical, dental and vision insurance

Retirement and 401(k) contributions

Wellness clinic

On-site gym access

Paid sick and vacation leave; 13 paid,

Parental leave

Volunteer leave

Flex schedule / telework where allowed

Training & development

Tuition assistance

Job summary

The City of Wilmington, NC is seeking an Intelligent Transportation Systems (ITS) Sr. Technician to lead a crew installing, maintaining, and troubleshooting jointly owned ITS infrastructure including traffic signals, CCTV, and communications systems.

You will diagnose, repair, and ensure safety and reliability of essential transportation networks. Qualifications include an associate degree in Electrical/Electronics or instrumentation with field experience, CDL Class B, and an ITC-Level

Qualifications

Requires Associate's degree in Electrical/Electronics or instrumentation with 2 years field experience or a high school diploma and 4 years of relevant work.
Certification in Traffic Signals or ability to obtain after hire is required.
Class B CDL is required.

Responsibilities

Lead field crews during installation, maintenance and troubleshooting of ITS infrastructure.
Respond to emergencies and coordinate with responders for safe travel conditions.
Maintain street lighting and ITS equipment to ensure system reliability.
Provide technical support, estimate time/materials, and collaborate with engineers and contractors.

Skills

Crew leadership

Troubleshooting

Electrical/electronics knowledge

Education

Associate's degree in Electrical/Electronics/Instrumentation

High school diploma with 4+ years experience

Tools

CDL Class B

Traffic Signal Field Technician Level II Certification

Job description

The City of Wilmington is an Equal Opportunity Employer.

Position Description

We are looking for an Intelligent Transportation Systems (ITS) Sr. Technician to act as a crew leader during installation, maintenance, and troubleshooting of jointly owned (City & NCDOT) ITS infrastructure (Traffic Signals, Closed Circuit Television, Motorist Information, Communications Systems and Ornamental Street Lights). Your leadership and technical expertise will keep essential transportation systems operating safely and reliably. You'll work with advanced technology, lead a skilled crew, collaborate with industry partners, and build a career maintaining the infrastructure that keeps our community connected.

Typical Tasks

Maintaining ITS infrastructure in the field level by troubleshooting and restoring operation to devices, testing equipment, performing preventive maintenance, installing and maintaining communication systems and ensures work zone traffic control procedures are performed under state and federal guidelines to maximize transportation system efficiency.
Providing emergency response by troubleshooting and repairing systems, provides field level support during natural disasters and coordinates with emergency responders to ensure safe travel conditions.
Maintaining street lighting systems by providing field level maintenance and evaluating schematics for new street light circuits to improve safety and aesthetics along the roadways.
Performing subsurface utility locating with specialized equipment to increase reliability of ITS Infrastructure by eliminating/reducing unnecessary utility cuts and to ensure work is performed under state and federal guidelines.
Serving as field crew leader by providing leadership, skilled technical support and guidance to crew members, estimating time and materials needed for tasks, coordinating work with engineers and contractors and demonstrating continuous effort for personnel and systems improvement OR Serves as bench technician by diagnosing, servicing, repairing, and maintaining electronic control systems; evaluating equipment for system compatibility; maintaining records of inventory; assisting in the evaluation of new equipment; and training personnel to minimize hardware replacement costs and downtime and to promote personnel advancement.
Serving as Standby Technician responsible for responding to all emergency calls from 911, WPD and/or Wilmington fire. Working primarily in lone capacity, evaluating and resolving traffic emergency issues after normal working hours. Also determines when additional personnel are required to perform the task in an acceptable time frame.

Qualifications

Education and Experience:

Associate's degree in Applied Science of Electrical/Electronics, Electronics Engineering, and/or Instrumentation or a closely related field and two (2) years of experience installing, inspecting, maintaining, calibrating, and repairing electronic equipment and machinery for an industrial or public service agency or high school diploma and four (4) years of installing, inspecting, maintaining, calibrating, and repairing electronic equipment and machinery for an industrial or public service agency.

Other Requirements

Class B Drivers License (CDL) Commercial Driver’s License
International Municipal Signal Association’s Traffic Signal Field Technician Level II Certification (or equivalent) or ability to obtain after hire.

Supplemental Information

Physical Demands

Exerting 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly.

Working Conditions

This position generally requires work outdoors.

Our Core Values

INCLUSION | COLLABORATION | CREATIVITY | ACCOUNTABILITY

Our Mission Statement:

Through forward-thinking policies and responsible stewardship, we are creating a better city every day with excellent core services and quality of life for all.

What We Offer

The City of Wilmington believes that employees are one of our most important resources. We offer an excellent salary and competitive benefits package to serve the needs of our employees and their families. Our benefits package includes:

Comprehensive medical, dental, and vision insurance + many other insurance options
Excellent retirement benefits, including a city provided 4.5% contribution each pay period into a 401(k) account and automatic enrollment into the North Carolina Local Government Employees’ Retirement System
Employer-paid health & wellness clinic
Free on-site city gym access
Paid sick and vacation leave + 13 paid holidays per year
6-weeks paid parental leave
Paid volunteer & blood donation leave to give back to our community
Flex schedule and telework availability, depending on your position
Professional development trainings & leadership initiatives
Tuition assistance benefits

Applicant Status Updates: After the closing date for this position, applications will be screened by Human Resources. Applicants who meet the minimum and/or preferred qualifications will be referred over to the hiring department. All updates regarding an application can be viewed through your applicant portal.

Health Benefits are offered to employees working at least 30 hours per week.

Health Insurance

- The City offers two options for health coverage: a standard PPO plan and a High Deductible Health Plan with an associated Health Savings Account. Coverage becomes effective the first day of the month following hire for employees and their eligible dependents. Both you and the City contribute to the overall cost of coverage.

Dental Insurance

- Coverage becomes effective the first day of the month following hire. Employees, their spouse and dependent children are eligible for coverage.

Life Insurance

- The city pays to provide coverage valued at one times your annual salary. Supplemental insurance is available for employees to purchase. Optional coverage for dependents is also available for purchase.

Retirement

NC Local Government Retirement System - All benefits eligible employees make a mandatory 6% contribution every pay period.
Deferred Compensation – The city contributes an amount equal to 4.5% of the annual salary to a 401(k) plan regardless of employee contribution. Employees may choose to contribute additional money to the 401(k) or 457 deferred compensation plans, without a match from the City, within the IRS guidelines.

Paid Leave (offered to employees working at least 1,000 hours annually*)

Sick Leave - 12 days accrued each year
Annual Leave - Accrual based on years of service and classification. Employees can earn from 10 to 24 days each year.
Holidays - 13 paid holidays annually
Paid Parental Leave - Six weeks of paid leave for the birth, adoption or placement of a child (must run concurrently with FMLA).
Part-Time Employees will earn paid leave benefits on a pro-rated basis.

Miscellaneous

Tuition reimbursement
Employee Assistance Program
Short & Long Term Disability
Cancer & Critical Illness
Accident Insurance
Whole Life Insurance
Credit Union membership
Access to City Fitness Center

Note: The City of Wilmington is on a bi-weekly pay cycle. New employees should expect to receive their first paycheck approximately 4 weeks after their start date.

**This is intended to be a brief overview of the benefits offered. Please visit our website at https://www.wilmingtonnc.gov/Government/Departments-Divisions/Human-Resources/Benefits for more information.**

High School Diploma or GED
Some College
Associate's Degree
Bachelor's Degree
Master's Degree
Doctorate Degree
None - N/A

Electrical/Electronics
Electronics Engineering
Instrumentation
Other Closely Related Field
Other
N/A

I have no experience
less than 1 year
1 year to less than 2 years
2 years to less than 4 years
4 years to less than 6 years
6 years to less than 10 years
10 years or more

Please identify the company/agency/organization where you gained the experience described in question #5 and a summary of what you did. Note: These employers must be listed in the work history section on your employment application to receive credit. Entering "N/A' or "See Resume/Application" does not qualify as an acceptable response.